Dive into a compelling discussion on enhancing customer service for small businesses in our latest podcast episode, "Mastering Customer Service: Setting Your Small Business Apart." Hosted by Dr. Michael Troyer and Anna Steinfest, this episode features a captivating interview with customer service expert Dan Hatheway. Discover the essential role of exceptional customer service in building loyalty and trust, and gain insights into effectively differentiating your small business from competitors. Learn firsthand from Hathway's wealth of experience as he shares practical tips for training your team to deliver outstanding customer experiences, enabling you to create a customer-centric culture that stands as a hallmark of your brand's success. Don't miss this episode for actionable strategies to elevate your business through exceptional customer service.
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Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.