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October 28, 2025

There are many planets in the insurance claims galaxy. Once you file a claim, in come industrial hygienists to perform testing, and remediation companies to do clean up. Many only work for insurance companies. There are high-end consultants who are brought in and downplay the damage, and contractors that use fancy language to dress up all the work they don’t do. But too often, they are instruments to underpay and under clean homes. Stay with us as we pull the curtain back.

Guests:

Dylan Schaffer, attorney

Jesse Morrow, Altadena fire survivor 

Karen Girard, Altadena fire survivor 

Dawn Bolstad-Johnson, industrial hygienist 

Jenny Kampmeier, Altadena fire survivor

Links

ConsumerWatchdog.org/SmokeAndMirrors

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