February 17, 2025 • 16 mins
This episode discusses the critical importance of understanding home inspections for both buyers and sellers in real estate transactions. Jim and Laura highlight common misconceptions agents make, the role of confidentiality in reports, and the expectations for all parties involved.
• Importance of agents understanding home inspection processes
• Handling and documenting client complaints effectively
• Confidentiality laws and proper use of inspection reports
• Common misunderstandings between agents and inspectors
• Ohio Revised Code and what home inspectors are bound to examine
• Preparing buyers and sellers for the inspection process
• The importance of ongoing education for real estate professionals
• Insights from experiences in over two decades in Ohio's real estate market
To learn more about Habitation Investigation, the Three-time Winner of the Best Home Inspection Company in the Midwest Plus the Winner of Consumer Choice Award for Columbus Ohio visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com)
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Continuing Education for Ohio Agents Course lis...
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
Welcome to the Standing Out in Ohio podcast,
where we discuss topics,upcoming events, news and
predictions with real estateprofessionals and entrepreneurs.
Listen and learn what makestheir companies and themselves
stand out and gain advantagesover the competition and gain
market share.
Subscribe for the latest newsand discussion on what it takes
(00:23):
to stand out from the crowd.
Now here's your host, jim.
Speaker 2 (00:32):
Hey everybody, Welcome to the Standing Out and
Out Podcast.
This is Jim, and with me, ofcourse, is Laura, the Office
Goddess.
Speaker 3 (00:39):
Hello everyone.
Speaker 2 (00:41):
So, all right.
What is this?
It's February now.
Speaker 3 (00:44):
February 3rdrd is the holy man time we're recording
this.
Speaker 2 (00:48):
So we had I mean, I, if I was a real estate agent, I
would really want to try andknow everything I can about home
inspections and what.
What's the role, what they lookat, what don't they look at,
the scope and limitations,because I need that in order to
(01:10):
relay that information to theclient.
Speaker 3 (01:13):
Whether that client is a seller or a buyer.
Correct, because the sellerneeds to know what we're looking
at so they know what they needto get fixed.
And the buyer needs to knowwhat they're looking at so that
they know what they need to getfixed.
And the buyer needs to knowwhat they're looking at so that
they know what they need to getfixed.
Speaker 2 (01:26):
So we had a complaint from an agent the other day who
obviously does not know whatwe're doing, what we're supposed
to be looking at, and thentherefore, he's doing a
disservice to his clients andwe're not going to say who this
guy is.
So we do know he only doesabout two transactions a year.
(01:48):
So if he could be an age of 15years, that's all he does.
He still doesn't have muchexperience.
Speaker 3 (01:55):
He's over 20.
Speaker 2 (01:57):
Over 20, two a year, all right, all right, so we will
get into that and his complaint, but first let's listen to this
.
Speaker 4 (02:06):
Habitation investigation is the way to go
for a home inspection in Ohio.
Trusted licensed homeinspectors for your needs.
From radon to mold towarranties For a great home
inspection, you really can't gowrong.
All right, Laura, Okay.
Speaker 2 (02:33):
So we got a complaint ?
Yeah, did he call first?
Was it email?
Speaker 3 (02:38):
He called first and just went off.
And I do what we always do hasto be in writing, so that I know
exactly what we're talkingabout.
Speaker 2 (02:48):
I can pull up the report, blah, blah, blah,
whatever yeah, because peoplewill say one thing and then
later I go, no, no, I never saidthat right, so no, get it right
they take what we say andmisconstrue it or you know
whatever.
Speaker 3 (03:01):
But yeah, if it's in writing, it can't be debated so
it's also.
Speaker 2 (03:06):
This is a good tip for everybody if you have a
complaint, have them write itout.
I mean listen to it, but thentell them write it out, because
that forces them to get out oftheir emotional, maybe
irrational, side of the brainand go to all right.
Right, I got to logically spellthis out.
Speaker 3 (03:25):
Right.
Speaker 2 (03:26):
So sometimes that really does reduce the things
that some people are feeling.
So you always want to givesomebody that you know, give
them a chance to write it out sothey can, but let's make sure
they feel heard.
But sometimes that doesn'treally do a whole lot for some
people, so anyway.
So he called you and complained.
Speaker 3 (03:48):
Yes, he had the listing.
Speaker 2 (03:51):
Okay.
Speaker 3 (03:51):
His first comment was that our report blew two deals
for him two deals okay so withhow long ago did we do that
inspection?
Speaker 2 (04:03):
the day that?
Speaker 3 (04:04):
he called me was four days from the inspection that
we had done oh, so he rapidlytook that and gave it to
somebody else he and I saidyou're not supposed to do that,
that's not state standard.
Standards are that that clientneeds to release that report to
you if they want you to be ableto use that, because there's a
(04:28):
confidentiality law that we allhave to abide by here in Ohio
and that is in violation of theconfidentiality law.
Speaker 2 (04:35):
And we've never had a client, a home buyer, go.
Oh sure, I'm not buying thehouse, but you use that report
for everybody else.
They're like no, I paid forthat report house.
But you use that report foreverybody else.
They're all like no, I paid forthat report, I don't want
anyone else to use it.
Plus, it has their information.
It's like no.
Speaker 3 (04:47):
Well, the buyer's agent said that they sent it to
him full report on purposebecause it needed fixed and they
thought that having that reportwould help the elderly woman
who owned this house fix itbetter.
Okay, Okay.
Speaker 2 (05:07):
That seems logical to me, but that's not what he used
it for.
I would not recommend eversending the full report.
If there's something you needto get out of the purchase or
request to get fixed, do notsend the whole things.
Speaker 3 (05:21):
Because then this stuff happens.
Speaker 2 (05:22):
Yeah.
Speaker 3 (05:23):
So I said well, you know that's part of your problem
.
You shouldn't have given it tothat second client.
And I heard a long, drawn-outsaga about how he and his broker
have been doing this fordecades and that they've always
done it this way and once theyget that report, it's theirs.
Once they get that report, it'stheirs.
Speaker 2 (05:43):
So I guarantee the client will argue against that,
and so will an attorney whensomebody goes hey, why are you
sending my name and informationto let people know I'm looking
to move from my current house?
Why are you sending this out?
Agents and brokers can do thatuntil they get sued.
Speaker 3 (06:05):
And then it'll stop.
Speaker 2 (06:06):
Yeah, and I won't feel bad.
Speaker 3 (06:08):
No, because it happens all the time.
Speaker 4 (06:10):
Yeah, and then they're mad at us because we're
following the rules, right.
Speaker 2 (06:14):
So what was this?
Speaker 3 (06:17):
So your inspector mentioned roof support issues to
the buyer's agent.
Two roofing companies saidstraight out to the seller that
the roof is structurally soundbut it needs new sheathing
boards and new shingles.
Speaker 2 (06:34):
That is not structurally sound.
I mean, maybe the frame's okay.
The sheathing is part of thestructure.
That's what holds the shinglesup.
They don't magically float.
Well, I don't know so he'sstretching things there Like
yeah.
Speaker 3 (06:54):
That comment was unfounded, as well as several
other comments.
The inspector neglected tomention the updated bathrooms,
updates to the dining room,updates to the kitchen, as well
as newer flooring and refinishedhardwood floors.
The report was disappointingand negative and the seller
feels her nice home was veryunfairly torn apart.
(07:16):
And that's actually what thisagent said, okay.
Speaker 2 (07:20):
And that's actually what this agent said.
Speaker 3 (07:23):
Okay, so this agent why does he want us to comment
about cosmetics?
I don't know.
Maybe because everything elsein the house was a pile of crap.
Speaker 2 (07:34):
There were a lot of issues with this house and, yeah
, it's not any home inspector orhome inspection company to
point out the things that helpyou sell the house.
That is your job.
To get the, the seller or thebuyer, whoever you have, get
them mentally ready and ready todo what they need to do.
(07:56):
Even that's negotiation.
Figure that out.
It's not up to us to try andsell the house for you.
Speaker 3 (08:05):
If you look at Ohio Revised Code, there is a
specific section in it thatdeals with home inspections and
what exactly a home inspector isto look at.
If we do not look at an item inthere, we have to explain why.
If we do not look at an item inthere, we have to explain why.
Was, for example, the atticblocked and we couldn't get to
(08:25):
it?
Or were we unable to test thefurnace because there was no
power to the house?
Things like that.
So if we can't inspect what isin Ohio Revised Code, we have to
say why, so that the clientknows what was going on in the
condition of the house.
That having been said, there isnothing in the Ohio revised code
that says that we should orhave to comment on new flooring,
(08:49):
new this, a pretty house, oryou know anything like that.
There are very specific items.
Please familiarize yourselfwith what the Ohio revised code
says.
Or have Jim and I come in andteach a class in your office and
go over home inspection reports.
We'll talk about what we lookat, how to get your sellers
(09:10):
ready for a home inspection, howto get your buyers ready for a
home inspection, and it's a verydetailed class.
That is very helpful.
Speaker 2 (09:18):
Yeah, and we for the homeless person we did.
The client didn't buy it sothey got to make them get some
bills.
But we talked to the buyer'sagent and go, hey, just so you
know, they were sending thatthing out, that report.
So we deleted, well expiredthat report Expired the report.
So they can't give thatarchives name to everybody who
(09:41):
gets that report.
Speaker 3 (09:42):
The buyer's agent also had somebody look at the
roof, like somebody that they'veworked with for years, who said
the roof was crap.
And that was their phrase, notmine.
Speaker 2 (09:52):
Yes.
Speaker 3 (09:53):
That it was put on by somebody who didn't know what
they were doing.
I believe was the phrase that Iheard.
Speaker 2 (09:59):
Yep.
So, and there's something elseabout the chimney.
And there's something, yeah,something about the chimney, I
mean, there was a bunch of stuff.
The agent.
I think the buyer's agent hadsomebody look at the chimney,
made comments about that atleast, and the seller's agent
goes yeah, she had some guy workon who probably wasn't all that
(10:19):
handy, so he did some stuff toit, Even admitting that things
are wrong.
Speaker 3 (10:23):
But he's like and that the guy wasn't as good as
he should be, but he was like afriend of this old lady's or all
she could afford or somethinglike that.
But it doesn't matter becausethat's not the condition that
the client wants it in and theclient's not going to want that
person to fix it when theycouldn't do it right the first
time.
So those are things that whenyou have a listing, don't get
(10:46):
emotional about it.
It's a business transaction.
Is this house ready for whoeverthat client is that's doing the
inspection?
Does it meet their expectationsand their needs?
Speaker 2 (10:57):
Correct, and we're inspecting the house a couple of
days now and that is likegutted.
Speaker 3 (11:01):
Completely gutted Tomorrow.
Speaker 2 (11:05):
So that may sell just fine because that's the
expectations of the personbuying it.
Now, if the person buying itwas told this house is
completely renovated and inside,and ready to go.
Beautiful.
Turn around and walk out.
They're not going to buy thatbecause it is nowhere near their
expectations.
Speaker 3 (11:22):
Oh no, From the pictures that we saw, it's been
completely gutted and it's downto the boards.
It's like a pre-drywallinspection at this point.
Speaker 2 (11:29):
Yeah, barely, it'll be interesting what we see in
that place, because it's over100 years old yes, yes, it is so
we'll see there, but uh but.
Speaker 3 (11:38):
But the expectations have to match for both the
seller and for the client.
They have to know, before youlist a house, that people are
going to come and inspect it.
This is what they look at getthis ready before we even put it
on the market.
Speaker 2 (11:52):
Yep, and so the listing agent.
He's been an agent for how long?
Speaker 3 (11:59):
I was told 25 years.
Speaker 2 (12:01):
And he still thinks that we should be.
So this is a guy who probablystopped learning after his first
year.
I don't care how long you'vebeen doing something, if you
stop learning, you're basicallystill a novice or you're way
back in time.
This guy obviously has nodesire.
Well, he only sells two housesa year, so I'm hoping he has
another job somewhere else,because he's I understand it's
(12:26):
been a rough year, but if that'shis average forever 20 years,
then you know.
He's not that good.
No, he's not that good andwe're proud of that.
We have really good agents.
Use us.
If you're a home buyer andyou're listening to this and
your agent does not have us ontheir list, the only valid
(12:47):
excuse is that they haven'theard about us.
Yes, they haven't heard aboutus, or you're a new agent.
Speaker 3 (12:56):
Or you're a new agent .
Speaker 2 (12:57):
Yeah're a new agent.
Yeah, pretty much, that'sreally it I mean we've been
around.
Speaker 3 (13:00):
This is our 23rd year that's insane isn't that crazy
that's insane, but we're gonnahave a special party on the 25th
we'll see.
Speaker 2 (13:10):
That's the silver anniversary for marriages, so
we'll see it'll be the same.
Speaker 3 (13:14):
We'll do so.
We'll see It'll be the sameWe'll do something.
Speaker 4 (13:16):
We'll do something.
We'll do something.
Speaker 2 (13:17):
So I think that's about it for this one.
But yeah, the home inspectionreport belongs to the client.
The client gives permission fortheir agent to see it.
If you are not that originalclient, you are not supposed to
get access to that or use it foryour own purposes, because
(13:38):
there is no protection for you,because we say we totally
screwed up.
Speaker 3 (13:42):
We did.
Speaker 2 (13:44):
You used an old report.
It was made for somebody else.
You find a big issue and youwant to try and sue the home
affairs company, but you weren'ttheir client.
You're not getting anything.
Speaker 3 (13:55):
Your only recourse at that point would be to go back
after the agent that gave youthe report.
Speaker 2 (14:00):
Because they're the ones telling you that by virtue
of them giving it to you, yes.
So, agents, if you're a crappyagent, keep on sharing those
reports, because you're going toget weeded out.
You're going to get weeded out.
Speaker 3 (14:17):
It is just what is that like a matter of time, when
you?
Know, like a blind squirrelfinds a nut, or something
happens.
Why squirrel theory?
It's just a matter of timebefore you hand a report to the
wrong person on the wrong house,and that's all she wrote oh
yeah, that would.
Speaker 2 (14:30):
yeah, it reminds the story where the the rumor is the
agent hid a mold issue.
Okay, buyers come home andthere's a note on their door.
Speaker 3 (14:42):
Oh, I remember this one.
Speaker 2 (14:43):
Somebody we think we know, who, like the sister of
the seller.
No, the sister of the agent.
The agent that sold it Put anote on the new homeowner's door
saying, hey, the agent hit amold issue.
Well, we went out and didtesting and confirmed it, but
yeah, so but.
Speaker 3 (15:03):
It comes out in the end.
Speaker 2 (15:04):
It came out.
Well, what about the?
Speaker 3 (15:07):
other one where they we did an inspection.
Speaker 2 (15:10):
We could do an episode of when hiding things
bites you in the ass.
Speaker 3 (15:14):
Let's do that one Cause, I've got one for that.
Speaker 2 (15:17):
Yeah, maybe we can do something like that.
So, anyway, that's it for thisone.
Thank you everybody.
All right, bye-bye.
Speaker 1 (15:27):
You've been listening to the standing out in Ohio
podcast.
Be sure to subscribe on Spotifyor Google Podcasts to get new,
fresh episodes.
For more, please follow us onInstagram, twitter and Facebook,
or visit the website of thebest Ohio home inspection
company athomeinspectionsinohiocom or
jimtroffcom.
(15:48):
That's J-I-M-T-R-O-T-H andclick on podcast Until next time
.
Learn and go do stuff.
Welcome to the Standing Out in Ohio podcast,
where we discuss topics,upcoming events, news and
predictions with real estateprofessionals and entrepreneurs.
Listen and learn what makestheir companies and themselves
stand out and gain advantagesover the competition and gain
market share.
Subscribe for the latest newsand discussion on what it takes
(00:23):
to stand out from the crowd.
Now here's your host, jim.
Speaker 2 (00:32):
Hey everybody, Welcome to the Standing Out and
Out Podcast.
This is Jim, and with me, ofcourse, is Laura, the Office
Goddess.
Speaker 3 (00:39):
Hello everyone.
Speaker 2 (00:41):
So, all right.
What is this?
It's February now.
Speaker 3 (00:44):
February 3rdrd is the holy man time we're recording
this.
Speaker 2 (00:48):
So we had I mean, I, if I was a real estate agent, I
would really want to try andknow everything I can about home
inspections and what.
What's the role, what they lookat, what don't they look at,
the scope and limitations,because I need that in order to
(01:10):
relay that information to theclient.
Speaker 3 (01:13):
Whether that client is a seller or a buyer.
Correct, because the sellerneeds to know what we're looking
at so they know what they needto get fixed.
And the buyer needs to knowwhat they're looking at so that
they know what they need to getfixed.
And the buyer needs to knowwhat they're looking at so that
they know what they need to getfixed.
Speaker 2 (01:26):
So we had a complaint from an agent the other day who
obviously does not know whatwe're doing, what we're supposed
to be looking at, and thentherefore, he's doing a
disservice to his clients andwe're not going to say who this
guy is.
So we do know he only doesabout two transactions a year.
(01:48):
So if he could be an age of 15years, that's all he does.
He still doesn't have muchexperience.
Speaker 3 (01:55):
He's over 20.
Speaker 2 (01:57):
Over 20, two a year, all right, all right, so we will
get into that and his complaint, but first let's listen to this
.
Speaker 4 (02:06):
Habitation investigation is the way to go
for a home inspection in Ohio.
Trusted licensed homeinspectors for your needs.
From radon to mold towarranties For a great home
inspection, you really can't gowrong.
All right, Laura, Okay.
Speaker 2 (02:33):
So we got a complaint ?
Yeah, did he call first?
Was it email?
Speaker 3 (02:38):
He called first and just went off.
And I do what we always do hasto be in writing, so that I know
exactly what we're talkingabout.
Speaker 2 (02:48):
I can pull up the report, blah, blah, blah,
whatever yeah, because peoplewill say one thing and then
later I go, no, no, I never saidthat right, so no, get it right
they take what we say andmisconstrue it or you know
whatever.
Speaker 3 (03:01):
But yeah, if it's in writing, it can't be debated so
it's also.
Speaker 2 (03:06):
This is a good tip for everybody if you have a
complaint, have them write itout.
I mean listen to it, but thentell them write it out, because
that forces them to get out oftheir emotional, maybe
irrational, side of the brainand go to all right.
Right, I got to logically spellthis out.
Speaker 3 (03:25):
Right.
Speaker 2 (03:26):
So sometimes that really does reduce the things
that some people are feeling.
So you always want to givesomebody that you know, give
them a chance to write it out sothey can, but let's make sure
they feel heard.
But sometimes that doesn'treally do a whole lot for some
people, so anyway.
So he called you and complained.
Speaker 3 (03:48):
Yes, he had the listing.
Speaker 2 (03:51):
Okay.
Speaker 3 (03:51):
His first comment was that our report blew two deals
for him two deals okay so withhow long ago did we do that
inspection?
Speaker 2 (04:03):
the day that?
Speaker 3 (04:04):
he called me was four days from the inspection that
we had done oh, so he rapidlytook that and gave it to
somebody else he and I saidyou're not supposed to do that,
that's not state standard.
Standards are that that clientneeds to release that report to
you if they want you to be ableto use that, because there's a
(04:28):
confidentiality law that we allhave to abide by here in Ohio
and that is in violation of theconfidentiality law.
Speaker 2 (04:35):
And we've never had a client, a home buyer, go.
Oh sure, I'm not buying thehouse, but you use that report
for everybody else.
They're like no, I paid forthat report house.
But you use that report foreverybody else.
They're all like no, I paid forthat report, I don't want
anyone else to use it.
Plus, it has their information.
It's like no.
Speaker 3 (04:47):
Well, the buyer's agent said that they sent it to
him full report on purposebecause it needed fixed and they
thought that having that reportwould help the elderly woman
who owned this house fix itbetter.
Okay, Okay.
Speaker 2 (05:07):
That seems logical to me, but that's not what he used
it for.
I would not recommend eversending the full report.
If there's something you needto get out of the purchase or
request to get fixed, do notsend the whole things.
Speaker 3 (05:21):
Because then this stuff happens.
Speaker 2 (05:22):
Yeah.
Speaker 3 (05:23):
So I said well, you know that's part of your problem
.
You shouldn't have given it tothat second client.
And I heard a long, drawn-outsaga about how he and his broker
have been doing this fordecades and that they've always
done it this way and once theyget that report, it's theirs.
Once they get that report, it'stheirs.
Speaker 2 (05:43):
So I guarantee the client will argue against that,
and so will an attorney whensomebody goes hey, why are you
sending my name and informationto let people know I'm looking
to move from my current house?
Why are you sending this out?
Agents and brokers can do thatuntil they get sued.
Speaker 3 (06:05):
And then it'll stop.
Speaker 2 (06:06):
Yeah, and I won't feel bad.
Speaker 3 (06:08):
No, because it happens all the time.
Speaker 4 (06:10):
Yeah, and then they're mad at us because we're
following the rules, right.
Speaker 2 (06:14):
So what was this?
Speaker 3 (06:17):
So your inspector mentioned roof support issues to
the buyer's agent.
Two roofing companies saidstraight out to the seller that
the roof is structurally soundbut it needs new sheathing
boards and new shingles.
Speaker 2 (06:34):
That is not structurally sound.
I mean, maybe the frame's okay.
The sheathing is part of thestructure.
That's what holds the shinglesup.
They don't magically float.
Well, I don't know so he'sstretching things there Like
yeah.
Speaker 3 (06:54):
That comment was unfounded, as well as several
other comments.
The inspector neglected tomention the updated bathrooms,
updates to the dining room,updates to the kitchen, as well
as newer flooring and refinishedhardwood floors.
The report was disappointingand negative and the seller
feels her nice home was veryunfairly torn apart.
(07:16):
And that's actually what thisagent said, okay.
Speaker 2 (07:20):
And that's actually what this agent said.
Speaker 3 (07:23):
Okay, so this agent why does he want us to comment
about cosmetics?
I don't know.
Maybe because everything elsein the house was a pile of crap.
Speaker 2 (07:34):
There were a lot of issues with this house and, yeah
, it's not any home inspector orhome inspection company to
point out the things that helpyou sell the house.
That is your job.
To get the, the seller or thebuyer, whoever you have, get
them mentally ready and ready todo what they need to do.
(07:56):
Even that's negotiation.
Figure that out.
It's not up to us to try andsell the house for you.
Speaker 3 (08:05):
If you look at Ohio Revised Code, there is a
specific section in it thatdeals with home inspections and
what exactly a home inspector isto look at.
If we do not look at an item inthere, we have to explain why.
If we do not look at an item inthere, we have to explain why.
Was, for example, the atticblocked and we couldn't get to
(08:25):
it?
Or were we unable to test thefurnace because there was no
power to the house?
Things like that.
So if we can't inspect what isin Ohio Revised Code, we have to
say why, so that the clientknows what was going on in the
condition of the house.
That having been said, there isnothing in the Ohio revised code
that says that we should orhave to comment on new flooring,
(08:49):
new this, a pretty house, oryou know anything like that.
There are very specific items.
Please familiarize yourselfwith what the Ohio revised code
says.
Or have Jim and I come in andteach a class in your office and
go over home inspection reports.
We'll talk about what we lookat, how to get your sellers
(09:10):
ready for a home inspection, howto get your buyers ready for a
home inspection, and it's a verydetailed class.
That is very helpful.
Speaker 2 (09:18):
Yeah, and we for the homeless person we did.
The client didn't buy it sothey got to make them get some
bills.
But we talked to the buyer'sagent and go, hey, just so you
know, they were sending thatthing out, that report.
So we deleted, well expiredthat report Expired the report.
So they can't give thatarchives name to everybody who
(09:41):
gets that report.
Speaker 3 (09:42):
The buyer's agent also had somebody look at the
roof, like somebody that they'veworked with for years, who said
the roof was crap.
And that was their phrase, notmine.
Speaker 2 (09:52):
Yes.
Speaker 3 (09:53):
That it was put on by somebody who didn't know what
they were doing.
I believe was the phrase that Iheard.
Speaker 2 (09:59):
Yep.
So, and there's something elseabout the chimney.
And there's something, yeah,something about the chimney, I
mean, there was a bunch of stuff.
The agent.
I think the buyer's agent hadsomebody look at the chimney,
made comments about that atleast, and the seller's agent
goes yeah, she had some guy workon who probably wasn't all that
(10:19):
handy, so he did some stuff toit, Even admitting that things
are wrong.
Speaker 3 (10:23):
But he's like and that the guy wasn't as good as
he should be, but he was like afriend of this old lady's or all
she could afford or somethinglike that.
But it doesn't matter becausethat's not the condition that
the client wants it in and theclient's not going to want that
person to fix it when theycouldn't do it right the first
time.
So those are things that whenyou have a listing, don't get
(10:46):
emotional about it.
It's a business transaction.
Is this house ready for whoeverthat client is that's doing the
inspection?
Does it meet their expectationsand their needs?
Speaker 2 (10:57):
Correct, and we're inspecting the house a couple of
days now and that is likegutted.
Speaker 3 (11:01):
Completely gutted Tomorrow.
Speaker 2 (11:05):
So that may sell just fine because that's the
expectations of the personbuying it.
Now, if the person buying itwas told this house is
completely renovated and inside,and ready to go.
Beautiful.
Turn around and walk out.
They're not going to buy thatbecause it is nowhere near their
expectations.
Speaker 3 (11:22):
Oh no, From the pictures that we saw, it's been
completely gutted and it's downto the boards.
It's like a pre-drywallinspection at this point.
Speaker 2 (11:29):
Yeah, barely, it'll be interesting what we see in
that place, because it's over100 years old yes, yes, it is so
we'll see there, but uh but.
Speaker 3 (11:38):
But the expectations have to match for both the
seller and for the client.
They have to know, before youlist a house, that people are
going to come and inspect it.
This is what they look at getthis ready before we even put it
on the market.
Speaker 2 (11:52):
Yep, and so the listing agent.
He's been an agent for how long?
Speaker 3 (11:59):
I was told 25 years.
Speaker 2 (12:01):
And he still thinks that we should be.
So this is a guy who probablystopped learning after his first
year.
I don't care how long you'vebeen doing something, if you
stop learning, you're basicallystill a novice or you're way
back in time.
This guy obviously has nodesire.
Well, he only sells two housesa year, so I'm hoping he has
another job somewhere else,because he's I understand it's
(12:26):
been a rough year, but if that'shis average forever 20 years,
then you know.
He's not that good.
No, he's not that good andwe're proud of that.
We have really good agents.
Use us.
If you're a home buyer andyou're listening to this and
your agent does not have us ontheir list, the only valid
(12:47):
excuse is that they haven'theard about us.
Yes, they haven't heard aboutus, or you're a new agent.
Speaker 3 (12:56):
Or you're a new agent .
Speaker 2 (12:57):
Yeah're a new agent.
Yeah, pretty much, that'sreally it I mean we've been
around.
Speaker 3 (13:00):
This is our 23rd year that's insane isn't that crazy
that's insane, but we're gonnahave a special party on the 25th
we'll see.
Speaker 2 (13:10):
That's the silver anniversary for marriages, so
we'll see it'll be the same.
Speaker 3 (13:14):
We'll do so.
We'll see It'll be the sameWe'll do something.
Speaker 4 (13:16):
We'll do something.
We'll do something.
Speaker 2 (13:17):
So I think that's about it for this one.
But yeah, the home inspectionreport belongs to the client.
The client gives permission fortheir agent to see it.
If you are not that originalclient, you are not supposed to
get access to that or use it foryour own purposes, because
(13:38):
there is no protection for you,because we say we totally
screwed up.
Speaker 3 (13:42):
We did.
Speaker 2 (13:44):
You used an old report.
It was made for somebody else.
You find a big issue and youwant to try and sue the home
affairs company, but you weren'ttheir client.
You're not getting anything.
Speaker 3 (13:55):
Your only recourse at that point would be to go back
after the agent that gave youthe report.
Speaker 2 (14:00):
Because they're the ones telling you that by virtue
of them giving it to you, yes.
So, agents, if you're a crappyagent, keep on sharing those
reports, because you're going toget weeded out.
You're going to get weeded out.
Speaker 3 (14:17):
It is just what is that like a matter of time, when
you?
Know, like a blind squirrelfinds a nut, or something
happens.
Why squirrel theory?
It's just a matter of timebefore you hand a report to the
wrong person on the wrong house,and that's all she wrote oh
yeah, that would.
Speaker 2 (14:30):
yeah, it reminds the story where the the rumor is the
agent hid a mold issue.
Okay, buyers come home andthere's a note on their door.
Speaker 3 (14:42):
Oh, I remember this one.
Speaker 2 (14:43):
Somebody we think we know, who, like the sister of
the seller.
No, the sister of the agent.
The agent that sold it Put anote on the new homeowner's door
saying, hey, the agent hit amold issue.
Well, we went out and didtesting and confirmed it, but
yeah, so but.
Speaker 3 (15:03):
It comes out in the end.
Speaker 2 (15:04):
It came out.
Well, what about the?
Speaker 3 (15:07):
other one where they we did an inspection.
Speaker 2 (15:10):
We could do an episode of when hiding things
bites you in the ass.
Speaker 3 (15:14):
Let's do that one Cause, I've got one for that.
Speaker 2 (15:17):
Yeah, maybe we can do something like that.
So, anyway, that's it for thisone.
Thank you everybody.
All right, bye-bye.
Speaker 1 (15:27):
You've been listening to the standing out in Ohio
podcast.
Be sure to subscribe on Spotifyor Google Podcasts to get new,
fresh episodes.
For more, please follow us onInstagram, twitter and Facebook,
or visit the website of thebest Ohio home inspection
company athomeinspectionsinohiocom or
jimtroffcom.
(15:48):
That's J-I-M-T-R-O-T-H andclick on podcast Until next time
.
Learn and go do stuff.
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