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May 30, 2024 15 mins

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Have you ever wondered why some home inspectors raise alarms that real estate agents wish they wouldn’t? This episode, we recount our bustling Memorial Day weekend at Trothwood and dive into the intricacies of home safety with a closer look at Barry Stone's article on attic insulation and furnace platforms. Learn why insulation thickness and platform dimensions are not just technical details but essential aspects of home efficiency and safety. We break down the inspector's rationale and highlight the critical role these professionals play in protecting homebuyers.

Navigating the real estate world can be tricky, especially when tensions flare between agents, inspectors, and contractors. We delve into the delicate balance of trust and transparency in these relationships, revealing why some agents might feel threatened by inspectors' findings and how this can impact their credibility. By sharing personal stories and drawing parallels with car maintenance, we underscore the importance of setting realistic buyer expectations and the value of impartial inspections. Tune in for a  discussion that equips you with the insights needed to make informed decisions in the real estate market.

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Speaker 1 (00:02):
Welcome to the Standing Out in Ohio podcast,
where we discuss topics,upcoming events, news and
predictions with real estateprofessionals and entrepreneurs.
Listen and learn what makestheir companies and themselves
stand out and gain advantagesover the competition and gain
market share.
Subscribe for the latest newsand discussion on what it takes

to stand out from the crowd.
Now here's your host, jim.

Speaker 2 (00:30):
Hey everybody, Welcome to the Standing Out and
Out podcast.
This is Jim Troth, and with me,of course, is Laura, the office
Goddess, Hello everyone.
All right, Laura, so we've beenbusy, which is great.
Which is great.
Cannot complain about that.
Last weekend was Memorial Dayweekend Crazy, it's June almost.

And our Trothwood, where wewere building our new house.
We have a couple campsites downthere.
They were completely filled up.

Speaker 4 (01:02):
Very nice people.

Speaker 2 (01:07):
Friendly people.
Yep, they were good, they good,everybody nice.
They did a good job cleaning upthe campsites when they were
We only have three sites therenow.
They're all spread out, so ifanybody wants privacy, they have
it quiet.
This is that's the place to go.
You don't have those crowdedcampsites oh, I always hated
that like you do other places.
Yeah, yeah, I get it, though.
My parents took me and mybrother and sister to those

campsites and they had aplayground.

Speaker 4 (01:31):
They had a pool, yes, Makes it easy to occupy the
children I get it Showers.

Speaker 2 (01:37):
Those were really nice.
It was nice.
We do have a shower onTrothwood.
Yes, it's very hillbilly, butyou have a shower there and it
does what you mean hill, jimmyhill, jimmy hill jimmy type
shower, but it is heated yeah,it is solar heat, so you don't
want to take a shower in themorning, you want to shower in
the afternoon.
But in the event that is kind ofcold out, not very sunny that

day, you can build a fire andheat the water up.
Yay, it has a backup source.
But anyway, inspections saw anarticle from I think it's from
the Herald.
Barry Stone is the.
I'm not editor, but he's theone that writes that piece.

Speaker 4 (02:20):
The article writer.

Speaker 2 (02:21):
Yeah, we're going to discuss this.
It was about is an agent forthe other real estate agent
complain about inspectors whoshe had, a inspector who she?
Thought experience, experience,good reputation.
She said he screwed up on twothings, and they're not even

important things in the firstplace, but we want to chat about
I want to talk about thatbriefly, but first let's listen
to this habitation investigationis the way to go for a home
inspection in ohio.

Speaker 3 (03:01):
Licensed home inspectors for your needs.
From radon to mold towarranties For a great home
inspection, you really can't gowrong.
Visit HomeInspectionsInOhiocom.

Speaker 2 (03:19):
All right.
So agent said I did what yourecommended, had an experienced
home inspector.

Speaker 4 (03:25):
Oh my God, he messed up two things in the attic.

Speaker 2 (03:27):
He messed up two things.
Those are not even importantthings.
First of all, he said that theinsulation was only it wasn't
what it was supposed to be.
She said it was only like sixto eight inches, which is not
much, no matter what type ofmaterial you got.
She said it wasn't.
He said it wasn't much and Icontacted the contractor.

Who installed the insulation,who installed it and says, yeah,
it's fine, the insulationsettled, but it still has the
same R factor, which is a totallie.

Speaker 4 (04:13):
It has been tested and proven that the important
part in the installation, the Rvalue, which is how much
insulation is going to work, isdirectly related to the
thickness of it.
So if it compacts, it's not asgood of an R value.
Which means that the inspectorwas right, wait, wait.
And the guy who installed it,who would be on the hook for
adding more installation to it,said oh no, no, no, that's not
right, it's still that same Rvalue.

Speaker 2 (04:31):
The contractor who installed that, maybe just
covering his ass right.
Take a two by four.
It's cellulose, so you got alittle check and you use
straight up that.
We have very specific size oftwo by four.
You know, say 10 inches long,and you use that for insulation.
You're not going to get a wholelot of insulation out of a 2x4.

But take that exact samematerial, grind it up and fluff
Okay, then you're going to havemore insulation.
Now how much insulation valuedoes that would have?
It's the same mass, same weight.
It's just fluffier becauseyou're air pockets.
Any contractor says, no, itstill has the same insulation

We just we shoved more in thereand compacted it in there.
No, they ruined it.
That's not how Get a newinstaller.
That's not how insulation works.
So the other thing that theagent said the inspector screwed
up on was guess, this house hadan attic and in the attic they
had the heating system, they hadthe furnace up there.

And the inspector says hey,these have like 30 inches bait
like a working platform.
And the agent says why talk toa carpenter?
He said it's only needs to be24.
First of all, it's only sixinches for the difference and

she thinks this is a major issue.
But the article he goes no,your inspector is right, it's
supposed to be 30 inches.
This has been long establishedfor a long time.
This is the platform for theworker to work on it.

Speaker 4 (06:14):
Isn't that the commercial standard too?

Speaker 2 (06:17):
I think it's the same .
Yes, okay, but also theplatform to walk a walkway is
supposed to be a minimum of 24inches.

Speaker 4 (06:26):
So once again he got confused or he just didn't know.

Speaker 2 (06:29):
The carpenter who told the agent that's wrong.
Maybe confused Right, I don'tknow Either way.

Speaker 4 (06:38):
It was not right who?

Speaker 2 (06:39):
cares a whole lot.
You got.
You have a platform to work on.
It's not big enough, OK make itbigger.
Make a little bit If you canmake a little bit bigger.
Or they weren't able to, theyjust said they did the biggest
that they could.
you can make a little bit biggeror they weren't able to and
they just said they did thebiggest that they could.
But what kind of entertainmentabout the whole thing is.
Why is the agent automaticallyassuming the inspector is wrong?
Right, are they agentautomatically biased against the

home inspector because he'sgonna ruin my deal like?
No, the inspectors don't ruindeals.
It's the condition of the housethat ruins deals and that
condition not matching thebuyer's expectations.

Speaker 4 (07:16):
Or ability to take care of it.

Speaker 2 (07:18):
Which, like we always said, if you're a real estate
agent, you need to prep yourclient on what to expect from
the home inspection and we havethat video that you should send
to all your buyers even beforethey find a house.
They know what to inspect.
But in this article and we havethat video that you should send
to all your buyers Even beforethey find a house they know what
to inspect.
But in this article Barry Stonesuggested listen, if you have

contradiction between what thehome inspector says and a
tradesman, go get anotheropinion, go get a third one and
figure that out.
But always weigh in the factthat the home inspector has no
vested interest if that housegets worked on or not.
The, in this case, thecontractor who did the

installation totally invested ingoing no, no, I did it right,
because he don't spend the timeand money to go back and fix his
screw up right, right, or itcould have been the same guy
Doing the other.

Speaker 3 (08:14):
It could have been yeah, yeah.

Speaker 2 (08:15):
Who could have been the carpenter go, who actually
put the platform in, didn't doenough.

Speaker 4 (08:21):
No, no, no, I'm good, that's, that's the right.

Speaker 2 (08:23):
That's the good, yeah yeah, and code is just a
Oh, their requirement for theinstallation of their product
usurps all codes, so I don'tcare what the code says.

Speaker 4 (08:41):
It's manufacturer's installation requirements that
are what is supposed to be met.

Speaker 2 (08:47):
So yeah, you got the agent who says they're wrong,
tells their client that theinspector is wrong, tries to
devalue the home inspector andthe home inspector goes no, this
is it.
Here's a reference.
Now the agent looks like anidiot, the contractor looks like
an idiot or they look dishonest.

Speaker 4 (09:06):
And not only that, but then that client's like,
okay, so this contractor workedon this house didn't know these
Why do I want to buy this housefrom somebody that doesn't know
what he's doing?
And why would I trust this realestate agent when she's trying
to cover up stuff that's wrong?

Speaker 2 (09:23):
yeah, and that is a perception, right, because at
this, point it you're, you'resetting yourself up well,
there's that study that youreferenced, where that they look
at the.
They did a survey.
They rated the trustworthiness.
Yes, people, agents were rightthere next to used car salesman

was it seven percent?
What was it you remember?

Speaker 4 (09:46):
that 11 11?

Speaker 2 (09:48):
I think it was 11 trusted them as a profession.
So right, the agents on thatare kind of like, I guess,
behind the eight ball a littlebit on trust, trustworthiness.
So you, yeah, yeah, you got totell the good life too, that
those two things.

Speaker 4 (10:07):
In the grand scheme of things, they're not that
It's not horrible to thestructure of the house, it's not
going to damage anything.
Why are you making a big dealout of those two things?
Was there something else moreimportant that you should have
been focusing on, and youinstead chose to focus on those
two things?

Speaker 2 (10:26):
What makes me wonder did that inspector find other,
more valuable, more expensiveissues?
And she wants to nitpick thesethings to therefore discredit
anything else she has to nitpickthese things to therefore
discredit anything she has tosay.
I remember one time I did aninspection and the agent was
like the furnace was not workingat the house Right, I remember

this, I think.
And there's a garage door issueWent back to that and the
seller was like no, theinspector's wrong, the furnace
When we were there six monthsago, legit, they've been gone
for like six months.
I'm like no, it worked,everything's fine.
He's like no.

Speaker 4 (11:02):
I trust my sellers.

Speaker 2 (11:03):
The seller says everything's good.
I'm like, well, I'll come out,take a look at it, come with me.
Sure enough, it's not working.
I videoed it.
I'm like here's the furnaceit's not working.
It keeps shutting off.
It's not working right.
Here's the garage door.
Yes, this little bracket isdamaged on it, but now, oh, look
the stain on the base of thewall.

That was just a stain before.
Well, it rained the last coupleof days.
Now there's actively waterdripping in here, so I'll make
sure I update that for you aswell.
Why not just take theinspector's word for things,
because they have no interest inmaking up stuff?
The agent looks like an idiot,first of all saying we're wrong
trusting somebody who hasn'tbeen at the house for months.

And now the problem has gottenworse.

Speaker 1 (11:51):
It's proven to be an issue.

Speaker 4 (11:54):
In that case, the agent should just not just say
said okay, I'll have somebodycome in and fix it it's gonna
age bad guy.

Speaker 2 (12:01):
I mean, it hasn't that furnace.
I remember it had not beenserviced long time.
Anyway, you're gonna.
You should get some out thereanyway.
Just go service and fix what'swrong with it now I find another
six months.
I mean why I mean, listen, ahouse probably has.
I'm sure it does but the numberof parts in a house is vastly

greater than the parts that arein a car.
Right, you kind of expect yourcar to break down every now and
then have an issue, get a flattire.
Why is it you view a house notto be any different?

Speaker 4 (12:35):
Well, that's why you've got the little service
codes that pop up on cars.
Now you need this type ofmaintenance or you need this
type of maintenance.
The house is pretty much thesame way.
You've got some things that arequick and easy.
Like you fix the grating aroundthe house every year, you know
that's going to happen.
You should service your HVAC,you should do all of that stuff

at certain periods of time, andif that doesn't happen, of
course you're going to haveproblems.
But it's not the inspector'sfault.
We have no vested interest Ifthat house sells or not.
We have no vested interest andwe have no reason to lie or
exaggerate things, because thenthat's going to damage our
reputation as a home inspectioncompany.

And we're not going to betrusted, why would we ever do

Speaker 2 (13:21):
so if you have a home inspection's opinion on
something and it contradicts ornot exactly validated by a
another person's opinion of it,just get a third opinion.
Or or if you want to go, look,go, research codes, all that
nobody has time to do all thatstuff and there's so many
interpretations of codes Callthe county Go get a third party

to look at.
That has no interest.
Don't get the sellers, let meget my handyman to do it.
I'm like, no, this guy wants tocontinue doing work for his
homeowner, so no, don't get athird.

Speaker 4 (13:53):
Or for you, if it's a real estate agent, using their
They're going to want tocontinue to do work for you.
They're going to find adiplomatic way of saying that
you're still right.

Speaker 2 (14:05):
Yes, and then you find somebody unbiased, and even
if that's enough, I kind ofhate this one get another home
inspector to come in to look atjust that specific thing.
Because I mean home inspectors,we like to work well with each
other, but you don't want to goin.
I do not want to go into theinspector and go.
No, that inspector was wrong onthis.
I don't want to do that, but itcan happen, or they go yeah he's

right, I would have worded itthis way, but he's right, this
does need fixed.
It's the same thing, it stillneeds fixed it it doesn't matter
So talking this is from thebottom of my head.
We're talking about assumingthings are good with the house,
because you're gone for sixmonths but work from your left.
It should be good.
That reminds me of new homeconstruction.

Speaker 3 (14:48):
Oh, good Lord.
So that's going to be the nextthing we're going to talk about
because we do new.

Speaker 2 (14:52):
we do inspections on existing homes and pre-drywall
final walkthrough, and then wedo the 11 month warranty
inspection on new builds.
We've got some stories.
We've got some stories, allright, but I think that's it for
this one.
Thank you everybody, have agreat week and keep on listening
Bye, bye-bye.

Speaker 1 (15:13):
You've been listening to the Standing Out in Ohio
Be sure to subscribe on Spotifyor Google Podcasts to get new,
fresh episodes.
For more, please follow us onInstagram, twitter and Facebook,
or visit the website of thebest Ohio home inspection
company athomeinspectionsinohiocom or

That's J-I-M-T-R-O-T-H andclick on podcast.
Until next time, learn and godo stuff.
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