Show Notes: Episode 184 - I Need Coffee (oct 10, 2025)
1. busy week, time flies.
2. Viewer Interaction:
- Encourages questions via X/Twitter, YouTube, Twitch.
3. Trivia and Food Experience:
- Turkish delight from Locom in Santa Barbara: Chocolate-hazelnut (chewy, intensely sweet, one piece/month max); traditional red pistachio milder but very chewy, honey-based; education via Joselyn's recommendation.
4. Weekend Activities:
- Road trip with wife to central California (winery region) for friend's R-rated adults-only wedding: Casual, comedians, balloon animals, caricature artist.
- Visited Hearst Castle: First time, highly recommended; ornate, managed by California State Parks; tour guides know every detail (e.g., light fixtures).
- Ongoing mild cold.
5. Credit Card Lessons:
- Overcharges: Passenger Coffee subscription ($34.68 → $75.24 randomly, twice; credits issued, must monitor); Turkish delight ($6 → $9.60, possibly weighed vs. per piece; owner blamed POS, others reported issues).
- Annoying principle; now requires receipts for all transactions; hard to refute without proof.
6. Work and Projects:
- Team Updates (ERP Center of Excellence, El Salvador):
- Joselyn: Report layouts; learned copy document for recurring purchase invoice lines; exploring service contract recurring billing.
- David: SOD updates; petrified of after-hours deployments (kicks users out, risks breaking); needs single-pager on implications, best practices; late nights (midnight/1 AM).
- Ronald: McCormma super check/overflow remittance; repetitive data prep/testing (10-50 invoices); internal demo/sell to Tanya/Alyssa; dogfooding for expertise.
- Franklin: Resuming tenant admin dashboard: One BC page for customer environments, apps, capacity, updates (API limits: no apps pull; avoids admin centers).
- Fatima: PMI PMP studying; runs daily 8 AM/2 PM Pacific team calls (plans/reviews); leads Doug user group (first in Latin America); El Coyolar Christmas (microbus to San Salvador for toy/food shopping next Friday).
- One-on-one team calls: 2 done, 2-3 left.
- McCormma: Luxury of 16-24 hours internal testing before customer offer.
- Azure tenants: Imagined setup; redid as independent for security (pros: isolation; cons: admin hassle); lacked documentation, concerning.
- Lawyering: Contract review, legal quotes ($1,200-$3,000 fixed, $175-$500/hour); disliked task.
7. Technical Challenges:
- SOD deployments: Eric working on sandbox scheduling; needs disciplined procedures for chaotic partners (e.g., Tanya).
- Recurring billing: Avoid if complex.
- Job queues: Unreliable, no notifications.
8. Professional Development:
- Berlin team: Focus on medium/long-term goals vs. fire-fighting.
9. Upcoming Events:
- Summit NA Road Shows: Houston Dec 9, Fort Lauderdale Dec 11 (year-end; none in Oct/Nov).
10. Q&A and Headline:
- BC antics: Undiscovered features like copy document (17 menu levels deep).
- JP Morgan: Paid $115M legal bills for Charlie Javice (codefendant in $175M fraud); contract clause forced JP to cover defense; underscores due diligence.
11. Weekend Plans:
- Modify app, finalize file import SOW, handle lawyer/contract review.
12. Community and Collaboration:
- Shout
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