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January 20, 2020 18 mins

Braeden Daly from CloudCherry and a recent CCXP certified talks about his journey in the CX space how the CCXP has helped him leverage his core skill sets.

  • Journey to getting CCXP Certified, and WHY it was important for you to receive the Certification.
  • How has the CCXP Certification helped you create a CX mindset within the organization?
  • What are some challenges you had with this, and how did you overcome them?
  • Finally, Braeden ends by telling us his story of the brand Back Country and the attention to detail they deliver in their customer interactions.

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