Bob Roark shares his wisdom around Collaborating for Success (in the IT/CX Space), discussing:
· Where things currently stand, and how we got here
· His definition of true communication, and how to best communicate with our customers- as well as within our organizations
· His top 3 pieces of advice for meeting- and exceeding- customer expectations
· The goals he'd suggest we keep at the forefront when it comes to collaborating for success in 2020
He then finishes up by sharing his opinion of/experiences with Vail Resorts.
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