James Dodkins gives his candid take on how we can often relate the storytelling of CX and relate it to terms and things people can understand. We cover his "Sweets" story with Amazon.
James relates org alignment to a rubix cube analogy and a soccer team
CloudCherry is a Customer Experience Management software. We try to make CX fun through equal parts of love and science. Come see us today www.cloudcherry.com.
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