Join host Jordan Hooker and Healthcare Support Tech veteran Mark Hollis, as Mark walks us through the evolution of support technology in healthcare startups. Providing over two decades of overview, we will explore healthcare startups and technology that has driven their growth.
Want to learn more about Mark? You can find him on LinkedIn:https://www.linkedin.com/in/hollismark/
Want to connect with Jordan Hooker? FInd him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Resources mentioned during the episode: Elion Health - https://elion.health/ Health IT platform for fantastic product reviews and webinaires on Customer Experience. The founder, Bobby Guelich, also has a valuable email newsletter.
Out-of-Pocket - https://www.outofpocket.health/ Danielle Poreh combines her UC Berkeley PHD in Engineering with a stand-ups approach to demystifying healthcare CX, Tech, and Call Centers 101. CS Lab,
Sophi Conti - https://www.linkedin.com/in/sophie-conti/ -Sophi Conti facilitates annual Customer Service Labs in San Francisco and brings together CX leaders and Product visionaries. Table Service is presented by Tavolo Consulting and hosted by Jordan Hooker. Music by Epidemic Sound.
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