Join host Jordan Hooker and marketing maverick Jason Anello as Jason discusses his work in experience strategy, emphasizing the importance of customer experience design for businesses. Jason explains how customer journey mapping can help companies understand and optimize their interactions with customers. He also introduces the concepts of choice architecture and micro-hospitality, illustrating how small details can significantly enhance customer experiences.
Want to learn more about Jason Anello? You can find out more at Janello.com.
Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker
Table Service is presented by Tavolo Consulting and hosted by Jordan Hooker. Music by Epidemic Sound.
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