Welcome back to the Talking Pools Podcast — We're opening up the vault and this one snuck out! The real-life challenges and strategies shaping the pool industry. I’m Rudy, here with the always insightful Andrea, and today we’re tackling a topic that every pool pro eventually has to face: how to handle price increases without losing your cool or your margins.
This episode isn’t about confrontation — it’s about confidence and strategy.
Rudy and Andrea open up about their own experiences dealing with chemical price hikes and share smart, professional ways to push back when suppliers raise costs. They unpack the importance of comparing distributor pricing, shopping competitors, and making informed, data-driven decisions to protect your bottom line.
The conversation reminds listeners that questioning a price increase or exploring new supplier options doesn’t make you disloyal — it makes you a smart business owner. It’s not a personal attack on your rep or distributor. It’s simply how responsible professionals keep their companies healthy and profitable.
So tune in as we break down the right way to say “no” to a price hike, when to explore your options, and how to do it with respect, tact, and professionalism.
Because in this business, just like we say — it’s not personal, it’s just good business.
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