Secrets to Employee Retention: Matt Rieck Talks Hiring, Training, and Culture

In this insightful episode, Denise Chaffin sits down with Matt Rieck, Chief of Human Resources at Inszone Insurance Services and author of The Employee Retention Bible, to explore the critical topic of employee retention. Matt shares his extensive experience in HR, revealing the hidden costs of turnover and the need for proactive retention strategies. Listeners will gain valuable insights on hiring for attitude over experience, the role of effective leadership in reducing disengagement, and the importance of training managers. Matt also highlights how generational differences shape workplace expectations and shares actionable ways companies can leverage social media to boost employee appreciation and retention. This episode is a must-listen for HR professionals, business leaders, and anyone interested in fostering a thriving workplace culture.

Key Episode Segments:

• Employee turnover is costly—Matt outlines how companies can calculate and reduce these costs.

• Hiring for attitude over experience leads to long-term success in employee retention.

• Effective training and leadership development are essential to maintaining an engaged workforce.

• Generational differences require companies to adapt their workplace culture and communication styles.

• Leveraging social media for employee appreciation can enhance both retention and company branding.