På Teamsdagen hade vi en session om "Frontline Workers" som vi tyckte var så spännande att vi bestämde oss för att fortsätta diskussionen i podden. I avsnitt 67 av Teamspodden bjuder Linus och Mårten in föreläsarna William Ridderström och Andreas Adolfsson från Microsoft för att fördjupa sig i hur frontline workers kan dra nytta av Microsofts lösningar.
Tillsammans utforskar de utmaningarna för dessa medarbetare och hur verktyg som Teams och Viva Connections förbättrar deras arbetsvardag. Med kundexempel som Kappahl visar de hur tekniken kan effektivisera och stärka kommunikationen på arbetsplatsen. De pratar även om specifika funktioner som Walkie Talkie, kundinteraktion via video, och klick-to-call, samtidigt som de går igenom licensieringsalternativ som F-licensen och diskuterar AI-assistenten Copilot. Avsnittet avslutas med tankar om att våga testa nya funktioner och vikten av att ha ett starkt stöd från kollegorna.
Work Trend Index https://aka.ms/wti
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