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June 17, 2024 36 mins

In this episode, our guest Maitri Johnson, SVP Tenant and Employment Background Screening at Transunion and Dom discuss:

  • How changes in patterns of fraud have followed the long-term evolution of self-serve leasing in multifamily, and how the pandemic was the accelerator rather than the cause of the trends in fraud that we see today.

  • How synthetic fraud works, and what operators can do to avoid it when it arises.

  • The need for holistic screening beyond just fraud mitigation.

  • The role that technology plays in identifying and mitigating fraud, and the growing need for automation in the screening process.

This season of Tech Talk with 20for20 is brought to you by our season sponsors are Zego and Best Egg Flexible Rent.

To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.


Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.

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