Shaping the Future of QA: Strategic Insights for Leadership in a Shifting Job Market

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AI is here, but does that mean the end of QA as we know it? 

In this episode of Test Case Scenario, Jason Baum and Marcus Merrell are joined by Jenna Charlton, a QA Testing Expert and Product Manager. With AI and automation transforming the industry, Jenna shares how these technologies are reshaping QA roles and what testers can do to stay ahead in a rapidly changing job market.

Jenna also shares her thoughts on why manual testers still matter, the value of specialization in QA, and how leaders can ensure their teams are equipped for the future. You’ll also hear insights on balancing human expertise with automation and why QA needs to take a bigger seat at the decision-making table.

Join us as we discuss:

(00:00) Intro

(02:10) The state of the QA job market and layoffs

(07:45) Crowstrike incident and taking quality for granted

(11:00) How QA has evolved and the shift in skills over the last decade

(19:37) Strategies for building agile and adaptable QA teams

(21:58) Impact of remote work and global collaboration on QA hiring

(23:13) Importance of security in QA processes

(31:20) Predictions for the future of QA and industry trends

(34:11) The importance of junior testers and their role in QA teams

We’d love to hear from you! Share your thoughts in the comments below or at [e-mail].

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