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January 9, 2024 43 mins
Denise Heroux, The Ambitious Groomer, has been in the grooming industry since 1997, is an educator and speaker, and owns Awesome Paws Pet Salon; a Cleveland-based chain with 3 locations with active plans for expansion. While managing all locations and a staff of over 25 employees, she has learned the importance of setting boundaries to create a thriving business and healthy environment for her team and customers alike. She shares her expertise to support other business owners in finding success.Key Takeaways [00:02:13] Challenges of being a business owner and managing a team [00:05:40] Managing employees from different generations [00:12:37] Where do your priorities lie? [00:13:39] Not being afraid to communicate limitations to clients/customers [00:20:45] Balancing the demands of business ownership and personal life [00:24:17] Practicing self-forgiveness and letting go of guilt [00:30:46] Business focus How to find us - Visit our website – hardnopodcast.com – for show notes, which include links to books and other helpful resources. Like what you hear? Please subscribe, rate and review so others can find us, and make sure to follow us on social media. We're @hardnopodcast on Instagram, Facebook, LinkedIn & YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
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