S9 Ep 2 - “Empowering Consumers” An Inside Look at Utility Rate Increases in Wisconsin

In this episode of the 411 Live, host Beverly Taylor interviews Tom Content, the Executive Director of the Citizens Utility Board, a consumer action group in Wisconsin. The Citizens Utility Board has been instrumental in saving customers billions of dollars by monitoring and questioning utility rate increases. They discuss the importance of the organization in monitoring utility rate increases in Wisconsin and beyond.

Established 45 years ago, CUB was the first of its kind in the country, with a vision to protect consumers from unjust rate increases and ensure a balance between the interests of shareholders and the financial health of customers.

Through their advocacy efforts, CUB has been able to save customers billions of dollars over time. By monitoring utility rate cases and actively participating in regulatory proceedings, CUB works to ensure that customers are not overcharged and that rates remain reasonable and affordable for all residents, including those facing financial challenges.

[00:08:25] High electric rates in Wisconsin.

[00:13:34] Utilities taking advantage of crisis.

[00:17:18] Utility rate increases and cleaner energy.

[00:19:48] Transition to clean energy.

[00:24:31] Energy-savings, tips and programs.

[00:28:32] Public participation in utilities.

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