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March 6, 2025 22 mins

How do you lead digital transformation at a top-10 U.S. bank while keeping innovation at the forefront? In this episode of The Bank Tellers, we sit down with Kelly Buchanan, EVP & Divisional CIO of Enterprise Payments & Wholesale Technology at Truist, to discuss her journey from MasterCard to banking, how Truist is redefining innovation in wholesale banking, and why operational efficiency is just as critical as cutting-edge technology. Plus, don't miss Kelly's unfiltered takes on why fun in the workplace is a non-negotiable, why drinking soda is a major no-no, and the art of balancing work and family life.  

Key Topics:
-Driving digital transformation at a major financial institution
-The intersection of innovation and operational efficiency in payments
-How Truist is shaping the future of wholesale banking
-Lessons on leadership, career growth, and taking smart risks


Truist
https://www.truist.com/

Follow Kelly:
https://www.linkedin.com/in/mrskellybuchanan/

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