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January 21, 2025 24 mins

Rebecca Burgoyne is the Executive Director of Business Systems Integrations for the United Methodist Publishing House. She joins the BookSmarts Podcast discuss what Lean Six Sigma is and why book publishers should be incorporating this type of knowledge work, along with the importance of understanding workflows, reducing waste, and more!

Rebecca discussed Lean Six Sigma for Knowledge Work at the 2024 Publishing Innovation Forum. To learn more, feel free to reach out to her on LinkedIn or Twitter. You can also look into articles she's written on medium, including Lean Six Sigma for Knowledge Work!

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