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July 16, 2025 48 mins

 Have you ever walked into a furniture store, sat on a sofa and thought. Wait, why does this feel like a marshmallow wrapped in cardboard? Or maybe have you bought a chair that looked amazing online and then it showed up and it was stuffed with packing peanuts and it was just, ughgh...  Well, today we're sitting down with our friend Jennifer, who, let's be honest, probably knows more about furniture that most of us know about our own family. 

She's been in the custom upholstery world for nearly 30 years. That's a lot of fabric and sofas y'all. And today, she's spilling the secrets. What's worth your money? Just clever marketing and how to spot a piece that will actually last you for the length of time that you want it to last.

So whether you're redecorating... or just tired of furniture that gives you buyer's remorse... or maybe even back pain... or maybe that spring that keeps poking you in the rear, this episode is full of the kind of tips you'll wish you knew sooner. Let's get into it.


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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Have you ever walked into afurniture store, sat on the sofa
and thought.
Wait, why does this feel like amarshmallow wrapped in
cardboard?
Or maybe have you bought a chairthat looked amazing online and
then it showed up and it wasstuffed with packing peanuts and
it was just, well, today we'resitting down with our friend

(00:21):
Jennifer, who, let's be honest,probably knows more about
furniture than most of us knowabout our own family.
She's been in the customupholstery world for nearly 30.
Years.
That's a lot of fabric and sofasy'all.
And today, she's spilling thesecrets.
What's worth your money?
Just clever marketing and how tospot a piece that will actually
last you for the length of timethat you want it to last.

(00:43):
So whether you're redecoratingor just tired of furniture that
gives you buyer's remorse ormaybe even back pain, or maybe
that spring that keeps pokingyou in the rear, this episode is
full of the kind of tips you'llwish you knew sooner.
Let's get into it.

jeremy-host726_2_07-10-20 (02:00):
Today Dwayne and I are with our very
good friend.
Well, I say that'cause I adoreher, but I don't know that much
about her I guess when you workwith people professionally,
sometimes you don't invest inthe rest of their life.
But our friend Jennifer, who hasbeen,

dwayne_2_07-10-2025_102206 (02:15):
I ask.
I know I'm involved.

jeremy-host726_2_07-10-20 (02:17):
know, you are, you are a preacher, you
like to sit and chat, and I'mjust like, I'm just trying to
jump from one thing to the next.

dwayne_2_07-10-2025_102206 (02:23):
No, no, no, no.
You are a selfish gay.
Let's admit it.

jeremy-host726_2_07-10-20 (02:27):
Well, there we go.
I'm gonna get a little placard.
I'm gonna get a placard to puton my, my office, is, if we have
a question about furniture orthis, this lady, I'm not gonna
call her girl, but I would, Iwant, you know what I'm gonna
say, bitch, this bitch herupholstery no other.

(02:48):
How

jennifer_2_07-10-2025_10220 (02:49):
How long?

jeremy-host726_2_07-10-2025 (02:49):
say you've been in the furniture
business?

jennifer_2_07-10-2025_102 (02:51):
Since 97, so 28 years.
I think that's the, the rightmath.

jeremy-host726_2_07-10-20 (02:55):
blows

dwayne_2_07-10-2025_102206 (02:56):
that possible?
You're not even 28.

jennifer_2_07-10-2025_102 (02:58):
Thank you.

jeremy-host726_2_07-10-2025_1 (02:59):
I really, listen, I really thought
she was like 28, so that's why Idon't understand.
Um,

dwayne_2_07-10-2025_102 (03:04):
Mm-hmm.
Mm-hmm.

jeremy-host726_2_07-10-2025_ (03:05):
it blows my mind.
So,

dwayne_2_07-10-2025_102206 (03:06):
So Jennifer, Jennifer's probably
just slightly younger than I am.
I look 80 and she looks 28something in the DNA pool.
You exercise and eatingsomething, right?
I don't know what's happened,but I'm gonna tell you, I'm
gonna stay off the pasta, Iguess.
I don't know.
Anyway.

jeremy-host726_2_07-10- (03:21):
reminds me of that award ceremony where
it was like Hugh Grant and AngieMcDowell, and when he goes up to
the microphone, he was like,this is the, presentation of
someone who's used moisturizertheir entire life and someone
who's never used it.
Right?
Because he is all like wrinkled,because not that you're
wrinkled, Dwayne, you're not atall, but, you know, um, okay, so
Jennifer.
Why don't you give, give us a,for our listeners, let them clue

(03:45):
them into bit about you.

jennifer_2_07-10-2025_102 (03:49):
Well, I'm originally from Eastern
Kentucky, Prestonsburg, and Iwent to EKU, did interior design
school There.

jeremy-host726_2_07-10-2025 (03:58):
not know that.
I'm a EKU grad too.

jennifer_2_07-10-2025_10220 (04:00):
Are you really?

jeremy-host726_2_07-10-20 (04:00):
Yeah, I was apparel design
merchandising, but you know, westarted out in some of the same
classes,

jennifer_2_07-10-2025_102 (04:05):
Yeah.
Interior design there, and I gotmy.
First job at LexingtonFurniture, and I've been there
ever since.
And yes, I've been there for awhile.
And, um, just, I am all aboutquality of furniture.
I'm kind of, I would call myselfa furniture snob because I am

(04:27):
all about, like the way it'smade and something that's gonna
last you a long time and, um,yeah, how, you know how well
it's made.
And I, I educate my customersall the time, whether they wanna
be educated or.
Not, I just go ahead and tell'em.
a matter of fact, I had a youngcouple in the other day, someone
you would not expect at all, andthey came back and they said, we

(04:47):
are not buying from anybodyelse, just because we went to
other stores and they're fillingunderneath the sofas to see how
it's made.

jeremy-host726_2_07-10-20 (04:54):
Yeah.
Wow.
Well, this is why we reallywanted to have you on because we
knew that wealth of knowledgewhen it comes to furniture, um,
you know, first of all, youknow, we, we know just as doing
design work.
That not all furniture iscreated equal, but sometimes we
can't explain to a clientwithout someone who's really

(05:17):
been in the wheelhouse and knowsall the nuts and bolts and ins
and outs and all that.
So we really wanted to be ableto provide our listeners with.
Information that they can goaway from today so that the next
time that they're looking atgetting some, a custom
upholstery that they're armedwith more information so they
can make a better decision, orat least a more informed
decision.

(05:37):
They may not still be able tochange the outcome that much,
but at least they understand alittle bit better their
situation.
And so that's why we reallywanted to chat with you.
'cause I just thought we boththought that that would be very,

dwayne_2_07-10-2025_102206 (05:47):
I little secret about Jennifer,

jeremy-host726_2_07-10-202 (05:49):
tell me, I love Dirty Secrets.

dwayne_2_07-10-2025_102206 (05:51):
uh, I really didn't want to have to
work with her.

jennifer_2_07-10-2025_1022 (05:59):
It's 'cause you didn't know me.

dwayne_2_07-10-2025_10220 (06:01):
Well, don't you start with me.
See that, that attitude, thathillbilly eastern Kentucky
attitude all the time.
So I always, worked with a guynamed Mark and because Mark and
I worked together at previouslife in another furniture store
in Mark, at the.
Heart of it is an engineer.
He wants to know how, it's kindof the technical aspects of

(06:22):
things.
Right.
Well, you know, I could careless, right.
So I wanna know if it's prettyand will it kind of, uh, fit and
sit and all that kind of stuff.
So at this furniture store, wewould get, uh, somebody come in
and I'd get some crazy and he ofcourse if, sorry, engineer, uh,
guys.
Uh, but this is you.
The truth.

(06:43):
I was being like, y'all thinkit's a death?
And so I'd get this engineerhusband in and he wanna know
the, the, how many screws are init and how the drawers are made
in the glide system.
I.
I don't know.
Is it the right size and is itpretty and the right price?
Right?
I don't care.
So I would invariably say, mark,you worked with this fool.

(07:05):
'cause I can't handle this one.
Right.
Lulu Fufu would walk in with hercurly hair and floppy hat, and
she used to sunshine and she'slike, I just want my house to be
ready.
And mark would get that and he'slike, oh no.
Mm-hmm.
You need to go get Dwayne.
So we always traded off witheach other.
Right.
Our personalities fit.
So I always worked with himbecause of that situation.

(07:27):
Right.
And this lovely voice answeredand I said, this lady, and I
said, Hey lady, is Martha.
No, not working.
Okay.
Could I speak to Mary Jane,which was the second lady in
charge who may be the sweetestiest person in the whole wide

(07:48):
world, right?
Absolutely.
Just lovely.
And the person on the phone alittle bit drier this time,
said, no, no.
Mary Jane also is not working,Dwayne, but this is Jennifer.
AKA number three.
And that's how our friendshipbegan.

(08:09):
And I was like, Ooh, she's sassyand I like this.
So I got her personal cell phoneand I put it in mine.
And so in my phone it isJennifer AKA number three for
the last 10 years,

jennifer_2_07-10-2025_102206 (08:28):
It is a true story.

jeremy-host726_2_07-10-2025_1 (08:29):
I love it.

dwayne_2_07-10-2025_102206 (08:30):
you know?
I don't even wanna deal withMark anymore, that Mary Jane

jeremy-host726_2_07-10-20 (08:36):
Well, she were,

dwayne_2_07-10-2025_102 (08:37):
useless to me.
Gone.
But you know who I knock on thatdoor every time when I, I need
help.
AKA number three, Jennifer andJennifer's my friend.
And so those who don't know it,just like what Jeremy said, she
knows her stuff.
Jennifer, you know your stuff.
And the other thing is she'llgive an opinion, but she won't

(09:00):
be pushy.
She won't be wishy-washy, butshe'll, she'll sell the truth.
And sometimes I think at thecore of it, I'm a truth teller.
I don't know if I make youcringe sometimes with what I say
in front of you, in front of mycustomers, but the end result
is.
I don't care about anybodyanything because I, I just gotta
make my customer, I gotta takecare of them.
Right.
And you know that, and you getit.

(09:20):
And sometimes we make a big oldand sometimes we walk away.
But generally.
It turns out good.
And then generally we know thecustomer takes care of us and
they trust you.
And they trust me and it's allgood.
'cause all we're trying to do isdo the right thing for the
person in the long run.
And what you know, saying thatyour furniture snob is a hundred

(09:41):
percent in fact.
Now everybody needs to buy athree or$4,000 sofa, you know,
and you got cheaper ones.
You got more expensive ones.
But I always say this, buy thebest sofa you possibly can
afford for the room that you'regoing to use it the most.
Now, if it's in a living room, Icare so much.
If you don't right, you buy acheaper one.
But isn't that family room,you're sitting in it all day

(10:02):
long.
Buy the most expensive one youcan.
And that's when Jennifer helpsme and she guides us.
True story.

jennifer_2_07-10-2025_10 (10:09):
people all the time.
If it's your, your everyday usesofa, then we're gonna do
quality.
If it's gonna be in your livingroom.
We're not gonna do the eight wayhand tied all that.
If it's just gonna be yourpretty sofa or your pretty
chair, then we don't have tohave the the best quality or the
most expensive.
We're gonna do something that'sgonna be pretty, but if it's
gonna be your everyday use, wewant something that's eight way

(10:29):
hand tied, solid hardwood frame,spring down seat cushions.
Those are gonna be your bestquality.
It's gonna hold up the longest.
It's gonna cost a little bitmore in the long run, but it's
something that's gonna.
Or outlast outweigh somethingyou're not gonna have to worry
about.
You're gonna be, you know,worried about it's gonna fall
apart in five years.

(10:50):
It's gonna be like your 20, 30year sofa.

dwayne_2_07-10-2025_1022 (10:52):
That's a true story.
People don't think they lastthat long.
If you get the right frame andyou get the right, uh, brand,
and that's what Jennifer helpedyou with, uh, you really can
have a sofa for 30 years.
I know.
Um, we have a sofa now movedupstairs.
Uh, that.
When we got married, uh, so it's30 years old.
This sofa is now, it's beenrecovered, right?

(11:14):
'cause it was ugly, uh, butrecovered.
But that sofa is lead and it's30 years old from Lexington
Furniture.
It's a true story.
So what, you know, why I wannaknow is tell us how much.
What, what's changed from 28years ago until this moment,
kind of give us a history lessonof like 10 year cycles or five

(11:35):
year cycles of if you can do itthat way, of how, how furniture
has evolved to where it's beenmade and the quality of fabrics
and price points, all it's kindof general information.

jennifer_2_07-10-2025_102 (11:47):
Well, as far as upholstery, I mean it
all is still pretty much made inNorth Carolina, which is good.
Um, you know, case good stuff, alot of that was made in North
Carolina.
A lot of that is kind of importnow, which has changed a whole
lot, is.

jeremy-host726_2_07-10-2025_ (11:59):
to them what taste goods,

jennifer_2_07-10-2025_10220 (12:00):
Oh, case goods would be like your
wood goods, like, um, diningroom tables and chairs, uh,
cocktail tables and tables,bedroom, all of that stuff used
to, most of that used to be madein North Carolina.
A lot of that is import now.
It's not all made in NorthCarolina like it used to be.
But of a lot of upholstery,which are like sofas, chairs,
all of that is all pretty muchstill made in North Carolina.

(12:22):
There are a few companies thatare in like, uh, Virginia or uh,
Michigan, something like that.
But most of it, most of that isstill made in North Carolina,
which is great,

dwayne_2_07-10-2025_102206 (12:30):
So here's the first question.
So America keeps losing, um,production to China, right?
And this is a huge conversation,debate.

jennifer_2_07-10-2025_102206 (12:38):
or

dwayne_2_07-10-2025_102206 (12:39):
And there's

jennifer_2_07-10-2025_102206 (12:39):
A lot of it's Vietnam.

jeremy-host726_2_07-10- (12:41):
Mm-hmm.

dwayne_2_07-10-2025_10 (12:41):
Vietnam, okay?
Do you know, have you been toldwhy they didn't take a, because
why did they did not takeupholstery to Vietnam, for
example?
Because if, if a, if a company,an American company, can screw
over their employees and make$7more, they'll take it to some,
and you know this, look,

jeremy-host726_2_07-10-2025 (13:02):
do.

dwayne_2_07-10-2025_102206 (13:02):
been proven right.
I'm not saying this, I'm notgetting into politics, but
that's the truth that they, notevery company, but most big
companies don't care about theiremployees.
And so the curiosity is why didthey not take upholstery to
these other places?
Do you know that?

jennifer_2_07-10-2025_102 (13:19):
Well, it's the customization, it's the
fabrics.
'cause you're customizing yourfabrics.
You couldn't get it out in thatlead time.
'cause when you take it to Chinaor Vietnam, it's taken.
15 weeks and it's stuff youdon't have any options with.
When you have like wood goods orcase goods, it only comes in
that finish.
Um, we do have companies, if youdo change the finish, it's like

(13:39):
26 weeks to get anything.
When it comes to like woodgoods, if you were to do
upholstery that way, it wouldtake the same 26 weeks.
Well, nobody's gonna wait thatlong on upholstery, so it being

dwayne_2_07-10-2025_10220 (13:50):
Okay.

jennifer_2_07-10-2025 (13:50):
Carolina, you can do your fabrics, pick
whatever fabrics you want,finishes or whatever, and that's
taken about eight to 10 weeks.

jeremy-host726_2_07-10-202 (13:57):
Hmm.

dwayne_2_07-10-2025_10220 (13:58):
Okay.
That just that it makes per cit's that simple of an answer.
It's just because of the leadtime.
People would not wait that longand they said, okay, well we
can't, we can't get your purplesofa.
Uh, if we make it overseas.
They weren't worried about theiremployee.
They just worried because theyknew they wouldn't sell it in
the long run, that peoplewouldn't wait long.
Okay.
Okay.
So sorry about that.
I wanna, I wanted to know why itstayed in the States and that,

(14:19):
that makes sense to me.
Okay.

jennifer_2_07-10-2025_102 (14:20):
Yeah, yeah.
Um, were you talking about?

dwayne_2_07-10-2025_102206 (14:24):
Uh, well you,

jeremy-host726_2_07-10 (14:25):
changed.

jennifer_2_07-10-2025_10220 (14:26):
Oh, how it's changed?
Well, I mean, still mosteverything's an eight way hand
tide.
I will say there are somecompanies that have gone to like
a Sinuous spring frame, which isa, a, a cheaper way to make
furniture.
Um, as eight way hand tide, itis, um, a better frame
construction.
It is, it does take longer tomake, and it is, gonna hold up a

(14:48):
little bit longer.
Uh, most companies used toalways be eight way hand tied.
So as, as far as going.
From eight way hand tied toSinuous Spring.
A lot of companies have switchedto Sinuous Spring, which is
easier to make and it's cheaperto make, but they haven't
changed their price points ondoing that.
But they're still, they've Yeah,exactly.
They've gone and made it SinuousSpring, but they've made it even

(15:10):
more expensive by doing that.
Like we've had a couple ofcompanies that will have, um, I
don't wanna.
Uh, maybe Century or Baker,those companies that have a
higher end name and they'll say,Hey, we can make this sofa for
you for a little bit less.
But what they've done is they'vemade that a sinuous spring
versus keeping it eight way handtied.
So those kinds of things havechanged and they'll do like

(15:33):
cheaper pillows.
They're like, oh, well, youknow, since you've got this
cheaper brand.
Or not cheap, not cheaper.
Yeah.
Actually we'll call it cheaperinstead of like.
Lesser expensive.
They're, they're making itcheaper.
They make it at a sinuous springand they won't give you down
pillows.
Now they'll give you like, uh,fiber fill pillows.
Now you can pay a little bitmore and get an eight way hand
tied.
Now, Sentry and Baker do makeeight way hand tied, but they'll

(15:56):
say, we'll do this like aprogram sofa for you and make
it, uh, a little bit less money.
But what they've done is justmake it cheaper and put that
higher end name on it.
Then you've got higher endcompanies like say their Taylor
King Hancock, a Moore that havekept it eight way hand tied
solid hardwood frames.
And like Dwayne and I share acustomer and she's got a,

(16:17):
Hancock, a Moore sofa that shehas had for 30 years, And she
will not let go of that sofa.
She's like, there is nothingwrong with this sofa.
It is a burgundy sofa and we aredecorating around it because
there is nothing wrong with it.
I'm

dwayne_2_07-10-2025_10220 (16:32):
Well, and the backstory on that, sofa
was, has always been in thefamily room, and she has a, a
builder husband.
And is a big old boy, right?
And she has 3, 3, 3 sons and adaughter.
That, and dogs and cats, and thegrand cats and grand babies have
lived on that thing.
And basically it won't die,

jennifer_2_07-10-2025_102 (16:53):
Yeah.

dwayne_2_07-10-2025_102206 (16:53):
This sofa will not die.

jennifer_2_07-10-2025_102 (16:55):
Yeah,

dwayne_2_07-10-2025_102206 (16:55):
And that's a good thing.
That's a good thing.

jennifer_2_07-10-2025_10220 (16:57):
And that's, you know, and companies
like Hancock Moore or TaylorKing, they have lifetime
warranty on their frames andthey have lifetime warranty on
their cushions so they won't diebecause they know that they are
good companies.
They've built them to last.
So, you know, you're, yeah,you're gonna pay 3,500 to$4,500
for a sofa, but it's gonna lastyou for a long time.
But then you have, you know,you're the top that I don't, I

(17:20):
wanna replace my sofa ever.
Five to 10 years.
So you're not gonna invest thatkind of money.
So here we're gonna direct youto a different company that's
not gonna be that expensive.
So we'll find something that's,you know, not eight way hand
tied, or, or maybe it is, it'sjust not as expensive.
you know, king Hinky or some

dwayne_2_07-10-2025_102 (17:37):
Here's, um, here's one of the lessons
that I learned and I didn't knowit as well as what I do now as a
young designer.
It is buying that really, reallygood sofa in the framework.
That's good.
Uh, but one of the other reasonsI moved my sofa that is like
lead that you can't killupstairs is.

(17:58):
It has an a dated frame to it,right?
So I got a sofa that's supercomfortable and it has these
great old big, bulky arms from1983.
And then secondly, it has, it'sa two cushion sofa, right?
And that means instead of threecushions got two, somebody sits
in the middle, your goes

jennifer_2_07-10-2025_102 (18:20):
Yeah.

dwayne_2_07-10-2025_102206 (18:22):
infa use every single day.
But I always tell people that,you know, I let you make your
choice all day long.
But I'm saying, this is what Iknow.
Everybody on a two cushion sofa,everybody wants to sit on the
ends, but nobody ever wants tosit in the middle.
Right.
'cause you're sitting in thecrack, truthfully.
Right.
They're pretty,

jennifer_2_07-10-2025_1022 (18:38):
even if you

dwayne_2_07-10-2025_102206 (18:39):
but

jennifer_2_07-10-2025_1022 (18:39):
your bottom ends up in the crack.

dwayne_2_07-10-2025_10220 (18:40):
yeah, exactly.
So I learned from my ownpersonal hiccups is a.
Let's look at a three cushionbefore we look at a two cushion
just for comfort.
But it is, and you see thisevery time with me, and now
you'll understand a little bitmore, Jennifer, I get stuck and
hung up on the arm more thananything.

(19:02):
Right?
And you'll see that every singletime because that's the thing
that makes the sofa feel datedis the arm.

jennifer_2_07-10-2025_102 (19:10):
Yeah.

dwayne_2_07-10-2025_102206 (19:11):
I will always go back to what's
the arm style that I.

jennifer_2_07-10-2025_10220 (19:14):
You like the English arm?

jeremy-host726_2_07-10-20 (19:15):
Yeah.
Yeah.

jennifer_2_07-10-2025_102 (19:16):
Yeah.
That's classic.
Yeah.

dwayne_2_07-10-2025_1 (19:18):
Timeless.
Timeless if sofa upstairs an onit.

jennifer_2_07-10-2025_102 (19:25):
Well, when you guys first asked me a
question, things that havechanged that came to mind and I
completely forgot to say it, isthe big arms there.
For a long time we had the sofasthat had these.
Gigantic arms and they were likeseats and then slowly they were,
there was like seats on each endand you'd have these a hundred
inch sofas and they weregigantic.

(19:46):
So luckily those arms havescaled down and they're not as
huge as they used to be.
And you know, the sofas havedefinitely gotten smaller and
furniture's gotten smaller overtimes too.
You gotta think, you know, backprobably in the seventies, all
the sofas set really low to thefloor and well now sofas are
getting a little bit higher, youknow, off the ground.

jeremy-host726_2_07-10-20 (20:05):
thank the sweet

jennifer_2_07-10-2025_102206 (20:06):
I know,

jeremy-host726_2_07-10-202 (20:07):
it's a real modern sofa, then they
still make that bitch the damnlow.
I just have to roll out on thefloor.

jennifer_2_07-10-2025_102 (20:12):
know.
Well, I think it's'cause we allgetting older that we all know
we can't crawl up out, out ofthem.

jeremy-host726_2_07-10-20 (20:16):
Well, I mean, I mean, I'm sure there's
some

dwayne_2_07-10-2025_102206 (20:19):
So that's, that's one of the things
is when I work with Jennifer, wealways, um, they have a lot of
brands that you can build yourown.
So it means, which scarespeople.
But if you're working withJennifer, you're working me and
Jennifer or another designer,but Jennifer's on, on her own,
she'll guide you to what'sclassic, um, and you all can
look at this up, maybe Jeremywill post it.

(20:39):
There's, uh, called Arms, whichis kind a little square.
And not all track arms are thesame for every company.
Some are much more chicconsumption.
Some look like they look likethey're from Ikea.
And I, and I'll sometimes,Jennifer, I'll say to you, I
don't like that track arm forthat company, but this one, so
it really depends on it.
But I get stuck every singletime on the arm and it really

(21:02):
goes back to living my owndisappointment because I paid so
much for this sofa and.
I hate the arm.
So that's, that's the reason I'malways kind of very careful.
I've learned my lesson, so Iwon't make a mistake for my
clients down.
But then you'll get somebody inthere and they're like, I don't
like this arm.
I like this one.
I'm like, good God.

(21:24):
Get some taste woman.

jennifer_2_07-10-2025_102 (21:25):
Yeah.

dwayne_2_07-10-2025_102206 (21:26):
And I've said that, I think, I don't
know, but

jeremy-host726_2_07-10-202 (21:28):
sure you

dwayne_2_07-10-2025_1 (21:28):
remember,

jeremy-host726_2_07-10-2025 (21:29):
and I'm

dwayne_2_07-10-2025_10220 (21:29):
yeah.
What can you remember?
Is there anything I've said tosomebody, Jennifer, that you
just cringed or you go, oh, oryou like rolled your eyes, like,
I cannot believe you just saidthat.

jennifer_2_07-10-2025_10220 (21:39):
I'm sure there have been.
I just can't think of one rightnow.

jeremy-host726_2_07-10-20 (21:42):
Yeah.

dwayne_2_07-10-2025_10220 (21:44):
Okay, let's keep going.
So we, we, we got everythingmade in America because we can't
get it made in Vietnam'causecan't get it quick enough where
the countries, the companieswill send it off.

jennifer_2_07-10-2025_102 (21:53):
Yeah.

dwayne_2_07-10-2025_102206 (21:54):
Um, what else do we want people to
know?

jeremy-host726_2_07-10-20 (21:57):
Well, I wanna know

dwayne_2_07-10-2025_102206 (21:58):
Um,

jeremy-host726_2_07-10-202 (21:58):
when

dwayne_2_07-10-2025_10220 (21:59):
yeah.

jeremy-host726_2_07-10-202 (21:59):
what are the

jennifer_2_07-10-2025_10220 (22:00):
The biggest,

jeremy-host726_2_07-10-2025_ (22:01):
in your opinion, before someone's
even stepped into a furniture?
Place to, to, to explore whatare some of the, the, the
biggest mistakes that you'vewitnessed or what's a, a mistake
that's very common before theyeven start shopping.
Like, where should they start?
Because that's really where Iwant to like, guide them,

jennifer_2_07-10-2025_1022 (22:19):
well usually, I mean especially get
like women that come in there islike I.
I bought this sofa and my feetdon't touch the floor, or I
bought this sofa and it's, um,it's too soft or it's too hard.
They'll buy something online.
They haven't sat in or, um.
Yeah,

dwayne_2_07-10-2025_10220 (22:38):
Dumb, dumb, dumb.

jennifer_2_07-10-2025_10220 (22:39):
you haven't sat in.
And I personally have made thatmistake and I will never do it
again.
So I think buying something thatyou've sat in makes the biggest
difference.
You've gotta see seat depth is abig, is something that's really
important.
And I know it doesn't sound likeit's that important, but one
inch and seat depth makes a.
Big difference.
I mean, whether it's a 22 inchseat, death, a 23 or 24, and I

(23:01):
know that sounds minuscule, butit really is a big difference.
Um, so sitting in somethingmakes a big difference.
And the, the quality of the seatcushion, whether it's softer or
for firmer, that makes a bigdifference.
Um, the back cushion I havenoticed really doesn't make as
big a difference on people.
Most people don't really carelike.

(23:21):
The back cushion, but the seatcushion makes a big difference
on people.
How that feels to them, whetherit's firmer or softer.
So I think those are big thingsthat people will come in that,
you know, I got this and it justsat awful.
It was too deeper, it was tooshallow, it was too firm, or it
was too soft.
I think those are a bigdifference that people, mistakes
that people have made that willcome in, that we're trying to
correct or make them go aroundand sit in everything before

(23:45):
they make another purchase.
Like, I don't want you to buyanything until you've sat in it.

jeremy-host726_2_07-10-20 (23:48):
Yeah.
For the life of me, I don'tunderstand how people any kind
of upholstery that, that they'venever sat in, that they, they
order for something that they'regonna see to sit

jennifer_2_07-10-2025_10220 (23:57):
Oh, absolutely.

jeremy-host726_2_07-10-2 (23:59):
Dining chairs is another great example
of

jennifer_2_07-10-2025_102206 (24:01):
Oh yeah.

jeremy-host726_2_07-10-2025_ (24:02):
in this,

jennifer_2_07-10-2025_10220 (24:02):
Oh, recliners.
That's another one too.

jeremy-host726_2_07-10-20 (24:05):
know,

jennifer_2_07-10-2025_102 (24:05):
Yeah.
I won't let any, especially aman buy a recliner unless he has
sat in it.
'cause honestly, I don't wannahear it.

jeremy-host726_2_07-10-20 (24:12):
Well, I,

jennifer_2_07-10-2025_102 (24:12):
don't want them coming back to me.

jeremy-host726_2_07-10-2025 (24:14):
no, I also understand because I
think we've both, I think Dwayneand I both have been in the
situation when it comes to, youknow, this is where they sit.
This is, you know,

jennifer_2_07-10-2025_1022 (24:21):
Yep.

jeremy-host726_2_07-10-2 (24:22):
right?
This is their little throne, ifyou will,

jennifer_2_07-10-2025_1022 (24:24):
Yep.

jeremy-host726_2_07-10-2 (24:24):
gotta, it's gotta fit, right.
It's

jennifer_2_07-10-2025_1022 (24:26):
When their wives come in, I was like,
you're, you're gonna have tobring him in.
I want him to sit in at first,just to make sure if we just get
him in here for less than fiveminutes, just to sit in it, see
where his head hits, see when hereclines, all that kind of
stuff.
We just make sure that it fitshim.
Good.
We'll get him in him outta here.

jeremy-host726_2_07-10-2025_ (24:43):
so they need, so we need to sit in
it.
Right.
Makes

jennifer_2_07-10-2025_1022 (24:45):
Yep.

jeremy-host726_2_07-10-2 (24:45):
sense.
'cause everybody's a littletouchy, a little different.

jennifer_2_07-10-2025_102 (24:47):
Yeah.

jeremy-host726_2_07-10-2025 (24:48):
Um, when it CI would suggest that
people also, like you need toknow your measurements or have
an idea of

jennifer_2_07-10-2025_102206 (24:54):
oh

jeremy-host726_2_07-10-2 (24:55):
space.

jennifer_2_07-10-2025_102 (24:55):
yeah.

jeremy-host726_2_07-10-2025_ (24:56):
so is there a guideline as far as
like, is, do, is it best to knowthe, the, the size of what you
had before?
The size of the room?
Like I would say, do you, doesit help you when people come in
with pictures?
Because it

jennifer_2_07-10-2025_10220 (25:08):
Oh, absolutely.
Yeah.
If they'll come in and if theydon't really know what space
that they've had, I'll like,just send me pictures.
I'll be happy to help you.
Scale it out, or, you know, orI'll, we'll, I'll come out and
I'll scale it out for you.
All that kind of stuff.
Most people though, they'll knowwhether it's, you know, they've
got it in the space or if it'stoo big.
have issues when people wanna dosectionals.
It's kind of more than that, andI'm like, all right.

(25:30):
Yeah.
Or they'll have no idea, oh, Iwanna put a Chas in there, and
I'm like A sha.
I mean, do you know like wherethat's gonna come out or how
that's gonna fit?
Or what side?
Yeah, which side they wanna puton, all that kind of stuff.
So usually I'm like, send mepictures or, or draw it out, or
any of that kind of stuff.
Yeah, so there's usually that,that they've made mistakes on
those parts that I can, we candefinitely help'em out with.

jeremy-host726_2_07-10-2025 (25:51):
had the perfect example of when my
husband and I went to go buy asofa for.
sunroom and, and it's only thetwo of us.
We, you know, it's not a, we useit quite a bit, but it's not
like it gets a ton of wear andtear with like a family of four
and, and you know, all that kindof stuff.
And so we were looking for acheaper sofa and he was like,
well, I think that last one wastoo small.
I think we can get bigger.
And I was like, there's no wayI.

(26:11):
no, do it.
We can't do it.
Well, I'd really like to put asectional back there.
I was like, Jeremy, there is no,well, I have another client who
wants to put a sectional intheir beach house, and I'm like,
is, the way that this room islaid out, there is absolutely no
way that we can fit this inhere.
Well, it would just really helpme get a couple more seats.
I'm like, well, it would get yousome more seats, but nobody
could get to it

jennifer_2_07-10-2025_ (26:31):
Exactly.

jeremy-host726_2_07-10-2025 (26:32):
it.
It would not work.

jennifer_2_07-10-2025_10 (26:34):
People are just not about space.
They just don't get it.
They're not visual.
I've got one right now that theywanna put these huge recliners
in there and we're in the roomand I'm like, you all, this room
is not that big.
It's not gonna fit thesegigantic sec, a sectional in
these huge recliners.
It's like,

jeremy-host726_2_07-10-202 (26:51):
just throw down a sofa.
I

jennifer_2_07-10-2025_1022 (26:52):
like we're standing here.
It's not gonna work.

dwayne_2_07-10-2025_10220 (26:56):
Well, one, one of the things I do,
unless it's very, very, veryclear, I always ask Jennifer and
not to be lazy.
I always ask Jennifer to go outand measure and look at it.
I think I have the general idea,but honestly I don't have a
pretty good sense of scale.
I don't have nearly as good asense of scale as what, uh, like

(27:16):
Stewart has, and I know you haveJennifer, so I always use that
as a another step and she'll goout and measure it.
Um, because it goes back to, ifanything, I'll end up getting
the sofa a little too small thentoo big because I hate.
I always go into my cousin's,uh, double wide, and she's got
that real, real couch, thatpretty couch from Big Sandy
furniture that reclines on bothsides.

(27:39):
Again, it's real tall and it'soutta that kind of, almost looks
like that green that you do for,uh, ammo and, uh, uh,

jeremy-host726_2_07-10-202 (27:47):
God.

dwayne_2_07-10-2025_102206 (27:47):
and ducks.
You know what I'm talking about,right?

jennifer_2_07-10-2025_10220 (27:49):
Oh, big

dwayne_2_07-10-2025_102206 (27:51):
And uh.

jennifer_2_07-10-2025_ (27:52):
forever.

dwayne_2_07-10-2025_10220 (27:53):
Yeah.
Well, and the sofa back is abouttwo thirds of the way up on the
wall, and she's like, it is realcomfortable.
I'm like, well, yeah,'cause it'sall you see is a couch, right?
You can't see the room.
And so I'd always rather go alittle bit smaller and scale
than too big.
So that's why I always askJennifer, truthfully, Jennifer,
not be lazy because, um.
Yeah, I think you get, I thinkyou get the scale better than

(28:15):
that because the rest of it wecan do together.
And I can, I can see this, the,the, the, the, the style and the
fabrics.
But that size thing, it's like,you know, I need a little, I
really do need a little help.
And that's where you need to, toknow, um, what you're, you're
good at and what you're not goodat.
Right.
And admit that and say, youknow, I need help.
And, uh, that's what Jennifer,you do you help.

jennifer_2_07-10-202 (28:35):
definitely not as good at the fabrics as,
as many other people I can.
The scaling and the, the qualityof furniture, all that kind of
stuff, those are things I enjoymore than I do.
I'm not as good as putting thefabrics together, so

jeremy-host726_2_07-10-20 (28:47):
let's chat

dwayne_2_07-10-2025_102206 (28:47):
But.

jeremy-host726_2_07-10- (28:48):
fabrics because we know with, with in
modern day we've, we've got somany new performance

jennifer_2_07-10-2025_102206 (28:53):
Oh gosh.
Yeah.

jeremy-host726_2_07-10-2025 (28:54):
it.
people now adjusting and usingperformance or they still like,
how, how does that feel andwhere do you like, I know what
our opinions are of like whenpeople should use that, um, but
I'm interested for you who,someone really into it, how do
you feel about performance

jennifer_2_07-10-2025_10 (29:10):
pretty

dwayne_2_07-10-2025_102206 (29:11):
with the definition of what
performance is and kind oflittle bit history.
Just start there.

jennifer_2_07-10-2025_102 (29:17):
well, performance fabrics are pretty
much.
Fabrics that are going toperform better.
So they're gonna be more stainresistant, liquid resistant, uh,
easier to clean, easier to takecare of, uh, last longer
essentially.
But they're gonna be fabrics.
They're gonna be better foreveryday use if you've got, you
know, children, pets, you know,that kind of stuff.

(29:38):
If you're gonna use it for everyday, is.
Far as, uh, if you're, if you'rehard on things.
And essentially for that use,um, we have more people that
come in and ask for performancefabrics than, more than anything
these days.
Like people didn't really everask us about how a fabric was
gonna wear, like they do now.
When they come in, theyessentially ask for a
performance fabric.

(29:59):
Um, so we probably, we sell thatmore than anything.
And the performance fabrics havedefinitely got way better than
they used to, used to just kindof have like umbrella or
krypton.
Now you've got.
Umbrella, Krypton Inside OutRevolution.
Um, gosh, I can't even think ofany others.
There's like tons of other namebrands of different.

jeremy-host726_2_07-10-2025_1 (30:17):
a lot more colors,

jennifer_2_07-10-2025_10220 (30:19):
Oh, absolutely.
They've got Chanels, they've gotpatterns.
I mean, like C Lane just cameout with tons of like pretty
umbrella fabrics with likepatterns on them.
Um, and lots of companies hadn'teven done that.
Um, and then you've got, like,inside out now that they're like
bleach cleanable, like you canget a navy blue fabric and it's
like bleach, cleanable.
I mean, like, how do you dothat?

(30:41):
I mean, it's, it's crazy.
I mean, I've never really.
Try to, maybe I will.
We'll see.
Um, but they've just got allkinds of great performance
fabrics these days that don'tfeel like you're indoor, outdoor
kind of fabrics, something youwanna cuddle up into and makes
it, you know, a lot easy to takecare of, especially, you know,
people.
Use their furniture.
They don't have their formalliving rooms like they used to,

(31:01):
and people allow their pets ontheir furniture.
You know, those are their babiesthese days.
So something you don't have toworry about.
Your kids are jumping on theirfurniture.
You don't have to worry aboutscreaming at your kids.
Like, oh my God, don't touchthat.
So with these lighter fabrics,people were doing lighter airier
things, so they were doinglighter fabrics.
You don't have to worry.
You can kind of like, you know,I know one person was taking

(31:21):
like those uh, Clorox wipes andwiping off their white couch and
it just came clean, you know?
So, I mean, the fabrics aredoing that these days, so

jeremy-host726_2_07-10-2025_ (31:31):
It really is amazing

jennifer_2_07-10-2025_102206 (31:33):
It is, it's crazy what they can do.
Yeah, it really is.

jeremy-host726_2_07-10-202 (31:36):
It's definitely opened up the, uh,
possibilities for designers anddecorators to do a lot more
things and be a lot

dwayne_2_07-10-2025_102206 (31:44):
Oh

jennifer_2_07-10-2025_102 (31:45):
Yeah.

dwayne_2_07-10-2025_10220 (31:46):
yeah, it, the rules have changed in a
good way with performancefabrics and flat screen TVs.

jeremy-host726_2_07-10- (31:52):
Mm-hmm.

dwayne_2_07-10-2025_102206 (31:53):
two things alone made doing rooms a
lot easier.
Right Now some people are like,I don't want it over the
fireplace.
Well, I'd rather have it overthe fireplace in this great old
big box sitting in the corner,right?
So I'll argue with you all daylong.
I'll put it over the fireplaceand I can put some candlesticks
and put a pretty frame on it andmove on.
So I, I'm happy with that.
You know, um, when it comes tothe performance fabrics, I won't

(32:15):
say this is a mistake.
This was a learning curve and I,I now say this out loud, when
performance fabrics, you know, Icall'em AKA Cheeto proof, right?
You got the grand baby rubbingCheeto on it and you can clean
it, right?
And you truly really can.

jennifer_2_07-10-2025_102 (32:29):
yeah.

dwayne_2_07-10-2025_102206 (32:29):
So probably five, six years ago
when it was first coming out, Ihad a client and she was
divorced.
She had grown daughters, nograndchildren in the family
room, and we wanted this very.
Uh, aquamarine white, beachysoft vibe to her family room.
And so we basically did, uh, aperformance fabric.

(32:51):
White sofa.
Okay?
Gorgeous room.
Gorgeous room.
And you really could rub Cheetoson it and you could spill wine
on it, and you could sit thereand you put your shoes up and in
the feet.
What happened was her daughtersfelt uncomfortable setting in
the white sofa because they,they thought they were gonna

(33:12):
ruin it, or their friends cameby.
Her friends came by and said,oh, I can't sit in that.
That's why, and it's one ofthose things that I learned from
that is to say, just because youcan have truly a white sofa and
you can't kill it, are youcomfortable living in that white
sofa?

(33:32):
I, if you ever thought of thator people have had that, but,
um, because generally I like a,a lighter color sofa.
If you look at that and say, oh,I can't be comfortable in that
and sit in it, then I'm notgonna do a white color or cream
color sofa, even though youcan't kill it because it is had
a room can be functional, but ithas to be a approachable, you

(33:53):
have to, you have to visually becomfortable in it.
And so that's just one of theweird things I've ran into that
I'm careful about saying to um,people once it's all said and
done.

jeremy-host726_2_07-10-202 (34:04):
Hmm.

jennifer_2_07-10-2025_102 (34:04):
think more people are now though,
since performance fabrics havebeen out a little bit longer?

dwayne_2_07-10-2025_102206 (34:09):
Yes, yes, yes.

jennifer_2_07-10-2025_102206 (34:10):
in

dwayne_2_07-10-2025_102206 (34:11):
Uh, I think that now exactly, it's,
it's a few years later.
People are more comfortable, butI still do tell that story

jennifer_2_07-10-2025_102206 (34:18):
a great

dwayne_2_07-10-2025_102206 (34:19):
for.

jennifer_2_07-10-2025_10 (34:19):
That's a good point.

dwayne_2_07-10-2025_102206 (34:20):
them to, to, for them to see it and
go fine with that or, yeah.
You know what, it's almost likesmacking you, getting your hand
smacked because you go sittingon your mom's formal couch in
the living room.
It's that idea that people feellike they're gonna get in
trouble sitting on it.
And I want you to make sureyou're comfortable in your own
house.
I'm with you.
Yes.
Generally most people are okaywith it now, but, uh, I do still

(34:42):
tell that story.
'cause you need to see, oh, Ihave a cream colored sofa.

jennifer_2_07-10-2025_10220 (34:48):
Now

dwayne_2_07-10-2025_1022 (34:48):
Right.

jennifer_2_07-10-2025_102206 (34:48):
of the talk.
I have a white sofa with sheetson it for my dogs.
That's a performance fabric.

jeremy-host726_2_07-10-2025 (34:57):
Uh, is because of the.

jennifer_2_07-10-2025_1022 (34:58):
It's because of the dog hair.
It's not.

jeremy-host726_2_07-10-20 (35:01):
Well,

jennifer_2_07-10-2025_1022 (35:01):
It's the dog hair.

jeremy-host726_2_07-10-2025 (35:04):
you know, when my husband and I
bought our first, uh, bought,bought our first house to the
first, uh, sofa and chair thatwe got were white and we really
wanted camel, but they didn'thave white well, and we could
get the white quicker is reallywhat it came down to.
We're like, yeah, sure.
Listen, it did not stop myfriends from sch slosh and wine
and cheese sauce and all overthat.
They was sustained.
It was disgusting.
It was not a, a performance

jennifer_2_07-10-2025_102206 (35:25):
my husband has spilled red wine
down the side of it, and I willtell you it beat it up and slid
right off.
It did not soak into thatfabric.
Otherwise he would have been inbig trouble.

jeremy-host726_2_07-10 (35:35):
would've been, he would've been in the
doghouse with the

jennifer_2_07-10-2025_102206 (35:37):
E.
Exactly.

jeremy-host726_2_07-10-2025 (35:39):
Um, let's, let's discuss leather,

jennifer_2_07-10-2025_10220 (35:42):
Uh.

jeremy-host726_2_07-10-202 (35:42):
bit.
'cause I know there's a lot ofdifferent kinds of leather
options out there for furniture.
And of course, a lot of people,uh, don't know that the
differences or the range or theoptions, what, what all is out
there?

jennifer_2_07-10-2025_102206 (35:55):
as far as leathers, I mean.
The two biggest difference areprotected leathers versus
unprotected leathers.
And we are seeing more and morepeople do unprotected leathers,
which are more expensive andthey're nicer, finer leathers.
And you would think it was theopposite.
You would think the protectedleathers would be more
expensive.
Um, but they're the opposite.

(36:17):
So the difference between theleathers are a protected leather
is a nicer, finer leather.
It is the leather that they hadto do nothing to.
It didn't have any scarring, itdidn't have any bug bites.
That leather was perfect.
All they did was add some dye toit.
It beautiful leather.
So the protected leathers werethe leathers that had like scars
or bug bites or that kind ofstuff.

(36:38):
So they had to add someprotection to it.
They had to do like a painted onfinish on it.
So those were cheaper leathersbecause they had imperfections
to them, so they, you know, didlike the painted finishes onto
'em.
So most people think that theprotected leathers are the
better leathers, when actuallythe unprotected leathers are the
better quality leathers.

(36:58):
The unprotected leathers are notgonna perform.
As well, but as long as you knowthat about the leather, they
have a nicer, softer hand.
They feel yummier.
They just feel really nice.
Exactly.
But they are gonna showscratches.
But there are ways of gettingthose scratches out as long as
you know how that leather'sgonna perform.

(37:19):
Then that's great.
I mean, you can take a littlebit of lotion to get those out
or you can, um, I always tellpeople this story, um, when I
first started at LexingtonFurniture, my daughter was
seven, she is now 33.
She took her her fingernail andwrote Devin in the arm of the
chair.

jeremy-host726_2_07-10-2025 (37:36):
And who was this bitch who was
Devin?

jennifer_2_07-10-2025_10220 (37:38):
Oh, my daughter?

jeremy-host726_2_07-10-2025 (37:40):
Oh, it was her name.

jennifer_2_07-10-2025_102206 (37:44):
it was her name, shero Devin.
I thought I was going to die, somy hands were all sweaty.
So I like start rubbing.
So that's the thing, you can rubthe scratches out with your
hands.
So I didn't need any lotion'cause my hands were sweaty, so
I rubbed it all out.
Um.
But you can also take, you know,blow dryer, we'll bring the oils

(38:05):
back to the surface of theleather.
So there are things you can doto get tho those

jeremy-host726_2_07-10-2025_1 (38:08):
I didn't

jennifer_2_07-10-2025_102 (38:09):
Yeah.
Low setting with the blow dryer.
So, uh, there are things you cando to get those scratches out
for the leather, but lawnprotected leathers are great.
They just feel wonderful.
But protected leathers are greattoo.
If you've got a family and youdon't wanna have to worry, um,
you know, we sell,

dwayne_2_07-10-2025_10220 (38:24):
This, this is how I equate it, that
unprotected is like havingmarble in.

jeremy-host726_2_07-10-20 (38:30):
Yeah.

dwayne_2_07-10-2025_1 (38:31):
Protected is like having granite, right

jennifer_2_07-10-2025_1022 (38:33):
That is.

dwayne_2_07-10-2025_102 (38:34):
marble.
There's wrinkles and charactersand you can see through it.
It's a little bit more work.
You have to be a little bit moreaware of it.
But if you can maintain that andlove it, there's nothing like
that patina of beautiful,unprotected leather.

jennifer_2_07-10-2025_1022 (38:50):
Yep.

dwayne_2_07-10-2025_102206 (38:50):
But now if you a sloppy behind in
dog scratching, dumb kid, youbetter get.

jeremy-host726_2_07-10-202 (38:56):
look perfect all the time, that's
when you do a protected leather.

jennifer_2_07-10-2025_102 (38:59):
Yeah, exactly.

dwayne_2_07-10-2025_10220 (39:01):
Yeah.

jeremy-host726_2_07-10-2025_ (39:02):
a, it's the unprotect and I just
love to see the little bit ofwear, like, I don't care if it's
scratch.
Ooh,

dwayne_2_07-10-202 (39:07):
Unprotected.
Think of it guys.
Think of a bomber.
Bomber jacket, right?

jennifer_2_07-10-2025_10220 (39:11):
say old saddle.

dwayne_2_07-10-2025_102206 (39:13):
Yes.
It's just the patina stuff likethat.
But if you're, like, if you'resuper rigid and you need
everything perfect, don't getunprotected, get protected.
Right.
And there, and I'm gonna saythis, I, I wanna be very fair.
I think there are some very welldone protected fabrics out
there.

jeremy-host726_2_07-10-2025_ (39:30):
Oh yeah.

dwayne_2_07-10-2025 (39:31):
Absolutely.
Yeah, yeah, yeah.
So I don't wanna, I don't wannaportray it as if you can't have
this, and, and it's not pretty.
Ultimately, us in this industry,we see this and we see the
nuances of things where maybe ifyou're just buying one couch or
one leather chair in yourlifetime, you might not know all
these details, but there aregood unprotected ones.

(39:51):
But if you, if you can convinceyourself and you'll listen to us
and let us do our job,unprotected all day.

jennifer_2_07-10-2025_10220 (39:56):
Oh, absolutely.
It just feels wonderful.
It almost feels like a fabric.
It's soft and cuddly.
Where unprotected is, to me is alittle colder, but you know, has
its good uses as well.

dwayne_2_07-10-2025_10220 (40:07):
Well, you know, as somebody, as a
young teenager said, unprotectedis best.

jennifer_2_07-10-2025_102 (40:12):
Yeah.

jeremy-host726_2_07-10-2025_ (40:17):
Oh my God.
Um, okay, so I now want to getyour opinion on furniture with
USB ports and cup holders

jennifer_2_07-10-2025_102206 (40:26):
Do you really now,

jeremy-host726_2_07-10- (40:29):
assumed it was.
We, the, we went with

jennifer_2_07-10-2025_10220 (40:35):
uh.

jeremy-host726_2_07-10-2025 (40:35):
one time to go furniture shopping
and, one sister goes, oh my God,there are USB chargers and
Catapult.
There's a fridge in this thing.
This is my dream.
And I'm just like sitting theregoing, is my.

jennifer_2_07-10-2025_102 (40:52):
Maybe in your theater room.
I don't know.
Maybe

jeremy-host726_2_07-10-202 (40:56):
room it's a different thing,

jennifer_2_07-10-2025_ (40:58):
exactly.

jeremy-host726_2_07-10-2025_1 (40:59):
I don't, you know, theater room,
it could still be sexy and itcould be, I'm like, Lord, let's
not put a

jennifer_2_07-10-2025_102 (41:03):
Maybe not the fridge.
Yeah, maybe not the fridge.

jeremy-host726_2_07-10-2025_ (41:06):
Oh God.
Oh, let this be the PSA againstUSB boards in your furniture.
I, I can't.
I it's so bad.

jennifer_2_07-10-2025_102 (41:15):
Yeah.
Um, okay.

jeremy-host726_2_07-10-2 (41:17):
things do you, what would you suggest
for people to know what's gonnahelp them going into finding to
go shop for furniture?
What things are going to helpthis process easier?
Aside from having someone likeyou that is very knowledgeable,
that can help them and guidethem?
What are the other things thatthey need to either keep in
mind, know about themselves,know the situ?

(41:39):
Like what, what's that?

jennifer_2_07-10-2025_102 (41:41):
Well, kind of what you touched on
earlier, they need to know theirspace and their scale before
they go out shopping.
They need to know like what sizefurniture they need.
They need to know, um, likewhat's gonna fit them best,
really kind of what they'relooking for.
You know, I have a lot of peoplethat come in there and they're
like, they don't know whetherthey want fabric or leather.
They don't know they wantreclining or not reclining, you
know, they're.

(42:01):
The husband wants one thing, thewife wants the other thing.
You know, kind of maybesometimes I feel like I am like
a, a counselor with people.
Yeah,

jeremy-host726_2_07-10-2025_ (42:10):
TV show?

jennifer_2_07-10-2025_102 (42:10):
yeah, exactly.
So I'm like, okay, why don't welike figure this out and then
come back and let me know.
So, um, yeah, just, and like Isaid, know the scale of your
furniture, like kind of whatyou're looking for.
If you want something that's,you know.
The scale for your room.
'cause they'll come in andthey'll want something like, oh,
I think I can do that, like 112inch sofa.
I'm like, no, I think you can dolike an 88

dwayne_2_07-10-2025_102206 (42:30):
You can't, you really can't.

jennifer_2_07-10-2025_10220 (42:31):
You know?
And I don't think those like 40inch recliners are gonna fit in
there.

dwayne_2_07-10-2025_102206 (42:36):
afa if, if measurement, if you got
it in this range, you'reprobably.

jennifer_2_07-10-2025_102 (42:42):
Yeah.
88.
88 inch sofa and 40 inch depth.
88 by 40 is about the standardinch sofa.

dwayne_2_07-10-2025_102206 (42:52):
If you start with that basic,
you're, you're, you're gonna beokay.
Right?
If you didn't do anything else,if you started with that, you'll
probably be okay.

jennifer_2_07-10-2025_ (42:59):
Exactly.

dwayne_2_07-10-2025_10220 (43:00):
thing is it gets frustrating in my
world is now you told me thatperformance fabrics are now
starting to get prints.
Uh, and it'll start and it has,it's evolved a lot.
Generally, most performancefabrics are just solids.
Right.

jennifer_2_07-10-2025_102206 (43:13):
Gs

dwayne_2_07-10-2025_102206 (43:13):
And that's okay because you get your
sofa solid, right?
That's how I usually start.
And then the chairs are printedtypically, right?
And then you have a leatherchair, typically, that's how you
mix it up.
You know, there's, there's allkind of parameters, but that's a
typical scenario.
The problem is though, there arenot a lot of performance fabrics
that are printed, uh, forchairs, right?

(43:35):
So then invariably I'm gonnapick out the, the, the prettiest
linen like, uh, print blockprinted fabric, and I'll lay it
over there and, oh, this willlook good.
And Jennifer will look at andgo, Nope.
And I said, why?
And she said, it's a hundredpercent cotton or it's 40%
cotton and whatever, rayons,whatever.

(43:55):
It's, so tell the audience, ifyou can't get a performance
fabric, what fabric combinationsyou should look for and what you
really should stay away from ifyou use it based on the idea of
using it daily, not just, youknow, pretty just daily.

jennifer_2_07-10-2025_102 (44:11):
Well, we're gonna look at fabric con
content and cleaning codes.
So fabric content, somethingthat's 100% polyester is gonna
be really good.
And a lot of performance fabricsare actually made out of 100%
polyester.
And we're gonna look at acleaning code that's gonna be
like a W or an sw, which meansyou can clean it with water or
solvent, water based.
Those typically are signs offabrics that you're gonna wear

(44:34):
really good, even if it doesn'tsay performance fabrics.
Those are fabrics that I'm gonnasuggest for a, a chair or a
sofa.
If it doesn't say that it's aperformance fabric, you can do a
blend of like a poly cotton and,and you know, if it's like a
thicker woven cotton, I'm gonnabe okay with that.
But, um, a rayon, if it's.
Low content array on is okay,but a high content array on is

(44:55):
not gonna hold up very well.
You definitely don't wanna doanything with, um, like a, uh,
is that not acetate or, um,well, I can't think what the
other one's called, but um,yeah, you just don't wanna do
like a acrylic.
You can do a low contentacrylic, but sometimes that'll
peel.
But polyester is usually yourbest content as far, or
polypropylene is another reallygood one that's gonna be good.

(45:17):
I think it's just probablyanother name for, um, polyester
Fin is another really good one.
That means they make carpet,carpet outta fin, so that's
gonna wear really good.
But really looking for that s orSW cleaning codes are really, or
no, sorry, W or SW cleaningcodes are really the best thing
to be looking for, for a fabricthat's gonna perform well.

dwayne_2_07-10-2025_102 (45:37):
Useful, very useful.
And those codes are on everypiece of fabric and it'll tell
you a lot of information.

jennifer_2_07-10-2025_1022 (45:43):
Yep.

dwayne_2_07-10-2025_102206 (45:44):
the last little piece,

jeremy-host726_2_07-10-2 (45:44):
codes, are those

jennifer_2_07-10-2025_102 (45:45):
Yeah.
Yeah.
You can literally Google'em andit'll, it's all written out

dwayne_2_07-10-2025_10220 (45:49):
let's say, that helps, right?
So the last little piece of thepuzzle, so we wrap up here.
What do you see coming down thepipeline?
Do you see any major changes orare we kind of in a good place
right now?
What's kind of what, what's,what's happening?
If anything?

jennifer_2_07-10-2025_102 (46:04):
Yeah, I don't really see any big
changes in furniture.
I mean, it seems likeeverything.

dwayne_2_07-10-2025_102206 (46:08):
What colors it?
Uh, you know, we were GregGregory.
Well, I wanna know, is thereany, any, um, manufacturing, uh,
trends that you're seeing?
Uh, nothing.

jennifer_2_07-10-2025_10220 (46:20):
No,

dwayne_2_07-10-2025_10 (46:20):
Standing out

jennifer_2_07-10-2025_102206 (46:21):
I mean, just like you guys would
see warmer tones, grays are ontheir way out.
We're seeing a lot more warmertones.
We're seeing more colors, I'mseeing more greens.
which is

dwayne_2_07-10-2025_102206 (46:29):
is what popped in my.

jennifer_2_07-10-2025_ (46:30):
exactly.
But um, yeah, I mean as far asthe trend and quality of
furniture, I think that's allkind of staying the same.
I don't see any of that change.
And I do see a lot of ironmanufacturers on social media
that are.
Pushing quality of furniturethat they are pushing, how
they're making the furniture,they're pushing videos of how
they're making it and whatthey're showing their craftsmen

(46:52):
on how they're making thefurniture, which I think is
pretty neat.
'cause they had never reallykind of shown that before.
And I think that's kind of cool.
And I don't know if it's'causethere's, uh, just more social
media, but I like the fact thatthey're showing how they're
actually making the furnitureand showing the craftsmen and,

dwayne_2_07-10-2025_10220 (47:05):
thing that popped my head is they
might be losing that youngeraudience to the, and they gotta
show people, hey, because wemight not, you might have a hard
time getting a a 28, 302-year-old in your anymore,
right?
As opposed to that.
The norm.
Now it's like, I gotta make youunderstand there is a reason to
come to see Jennifer'cause thisis what we do.

(47:27):
It might be as simple as puttingit out there to say, look, you
are getting what you pay for if,if you can pay for it and there,

jennifer_2_07-10-2025_102206 (47:34):
of Wayfair and all that just to
order it online and I'll buy mea new one in a, in a few years.
So yeah, there is probably thatthe social media

dwayne_2_07-10-2025_10220 (47:43):
which we all cringe when we shake our
head when we do that.

jennifer_2_07-10-2025_102206 (47:45):
I

dwayne_2_07-10-2025_1022 (47:45):
Again, it's great for a bedroom chair,
but not for something you useevery day.

jennifer_2_07-10-2025_102 (47:49):
that.
Absolutely.
I Exactly.

jeremy-host726_2_07-10- (47:51):
Mm-hmm.
Yeah.
Jennifer, thank you so much forjoining us

jennifer_2_07-10-2025_102 (47:55):
Thank you for having me, guys.
I appreciate it.

jeremy-host726_2_07-10-2025 (47:58):
um, had lots of fun.

jennifer_2_07-10-2025_102206 (48:01):
It was, I did a little bit.
It was, it was, I enjoyed it.
Thank you.

jeremy-host726_2_07-10-2 (48:10):
Thanks for joining us today.
We'll be back next Wednesdaywith a new podcast.
If you have not downloaded ourHouse Floral mobile shopping
app, please do.
We have lots of new fun thingsgetting ready to pop out and pop
on.
And, until then, we will see younext week.
All right.
Thanks guys.
Bye.

jennifer_2_07-10-2025_10220 (48:25):
Bye
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