Episode 459: Jason Moore on Transforming In-Home Connectivity with RouteThis

In this episode of the Broadband Bunch, recorded at Fiber Connect 2025 in Nashville, Brad Hine sits down with Jason Moore, Co-Founder and CEO of RouteThis, to explore the challenges of delivering flawless in-home connectivity. Jason shares his career journey from silicon design and consumer tech to building a global platform that empowers ISPs, technicians, and subscribers to diagnose and resolve network issues right at the device level. They discuss RouteThis’ origins in solving video streaming problems, its growth into multiple product lines, and how its mobile-based tools eliminate guesswork for both support teams and end users. The conversation covers the rise of mesh systems, the increasing complexity of connected homes, the role of AI and AR in future troubleshooting, and the business case behind pairing exceptional customer experience with operational cost savings. Jason also offers insight into industry trends, smart device proliferation, and the importance of building networks ready to meet ever-rising customer expectations.