#1951 - Surviving Storms: Insurance Insights and Auto Advice - The C&C Auto Show

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
>> Aaron Clements (00:04):
And we do welcome you to the CNC auto show. I'm Aaron
Clements here with Jamie Bridges and Charles
Davis. And we are here to have some
fun. We're here at the studios for change.
Yeah, yeah, yeah. We've been on all these
remotes, been traveling all around different places
and seen some wonderful car shows and
just different events. And we had a good time

(00:27):
at each and every one. But it feels kind of good to get back in the
studio for just a little bit.

>> Jamie B (00:31):
A little bit.

>> Charles Davis (00:32):
Feels like being home.

Yeah. Everything just kind of
works, you know, automatically that it's going to work. And because of
that, that, that gives me a chance to say, hey, we can take
phone calls today.

>> Jamie B (00:44):
Yeah.

A lot of times on remotes, phone calls get a little,

>> Jamie B (00:47):
They're a little iffy. Yeah.

Yeah. Because of the. Either the signal or different
reason. We're working on perfecting that. But we, we.
They still work, but not every time.
So today we could take your phone calls.
And again, we're transmitting live from the
CNC auto show studios here in downtown
Augusta. And it's a fully functioning automotive

(01:08):
repair shop.
today we, got a great subject. and of course, in the
beginning, I'll mention once again that our hearts and prayers go out.
All those that were in the path of Hurricane Elena
and Hurricane Milton both were terrible,
terrible events. one thing I gotta say,
though, it's just so many people come
together, it. I heard hardly anybody

(01:30):
complain. They just jumped in and
started getting back to normal and doing different
things. And I cannot say
enough for the linemen that are
working on the electricity. Those people
are amazing.

>> Jamie B (01:45):
Yeah. No, they, they really are, Charles. If I have talked to,
quite a few of them in the last couple weeks
because most, most of their trucks are the brand of
dealership that we work for.

Yeah.

>> Jamie B (01:56):
And, they're just, they don't, they don't stop. They're just
constantly on the move. The only time I stop is eat and sleep. And
that's it.

Yeah. They are working animals.

Done a number of road calls.

>> Jamie B (02:07):
Yeah.

After hours parts.

Yeah.

>> Jamie B (02:09):
Yeah.

Open the dealership to get them parts.

And just so nice. our,
electrical was out for a good period of time. It came on a couple of
days ago. But when the gentleman come up to the
door, my wife would, she said
probably 20 times how nice the person was.
so that part's been really good. but of course, the
bad part is a lot of people have gone through a lot of

(02:31):
devastation where it's going to be a period of time before they will get
back to normal. and again, our hearts and prayers go out
to them and hope that they get everything up and running.
And definitely very sad that some people
did lose their lives, during this event. but there's
some of the things that we're going to try to cover during the show today
that hopefully will help some

(02:51):
people with things to do with their
cars. Now, of course, safety is, number
one. Get the safe, anything to do with safety
and making sure people safe get that
done first. Cars, always, come
way, way second.

>> Jamie B (03:07):
Yeah.

But we do want to take, the time to concentrate on some of
the things that you'll be doing with your car or different
motorized things around your house
that you might want to get looked at
or at least, tend to. So one
of the things that we'll discuss is ways that you might be able to handle
those situations a little bit better, and we'll focus a little bit

(03:29):
on the insurance side of it.

>> Jamie B (03:32):
Yeah.

So, if you have insurance on
your. On these vehicles, then you may want to
listen to this show, because we have some great tips for you
on things that you might be able to do to,
to get a fair deal. And
that's the main thing most people are looking for. They just want things
to be fair.
now, since we are able to text phone calls, I think it'd be

(03:54):
fun to throw a, tech tip quiz out there. What do you think?

I mean.

>> Jamie B (03:57):
Yeah.

You in?

Yeah.

All right, well, we're gonna do it, then. Okay.

>> Jamie B (04:01):
What you came up with this weekend?

yeah.

I'm hoping it's good. They're always really good.

Yeah, we're gonna do it.
All right. We, have a tech tip. And the winner will
be bestowed by the virtue of
the authority vested in me by the Uniranis
uterus. I can't even say it.
Communitarium e pluribus
unum. The honorary degree of
TTQ. All right, there we

(04:27):
go. And, here's the tech tip quiz. I
gotta soften that a little bit.
Yeah, little. Little rough around
the edges on that one.
All right. Early last Monday morning, Doc
and his friends were heading west on I
20, carrying supplies from Florence,
South Carolina, to Augusta, Georgia. An amazing

(04:48):
thing happened. The sun came up in front of
him. Oh, so he was driving
west.

>> Jamie B (04:54):
Yeah.

And the sun come up in front of him. How did
it happen? If anybody's got an idea, anybody want to
answer their tech tip quiz today? That
would be great, because we do need an answer to that one.
Yeah, because I don't want to have to say that.

>> Jamie B (05:11):
Try again next.

Whatever that was. Again.
Yeah. Our writers, I guess, put that together. That's the
only thing I can figure.
Okay, let's talk about insurance a little bit.
let's. Let's do some things. But before
we do, I, ah, want to mention
that even though we'll be talking about insurance, and
even though we'll be talking about insurance

(05:32):
adjusters and the companies that,
that will be, trying to get you back to normal, the main thing
I mentioned in. In the beginning is they're all awesome.
I mean, these insurance companies are working very,
very hard, and they want the best
for you also. But they also have to play by
certain rules that they have, and the rules are

(05:53):
inside the policy, and many times,
people hadn't read their policy. so
we. The tips that we'll give is not
information on saying somebody should go out and argue with the
insurance adjuster. It's actually the opposite of that. What we want to do
is give you information where you can stay
calm and discuss things with

(06:13):
the insurance company or insurance adjuster
and say, this is. This is what the
information that I have that you may not have.

>> Jamie B (06:22):
What is that? The catch? Catch more flies with honey instead
of vinegar. Don't. Don't argue.

That's one thing I found over the years. It does not do
any good to argue about it. What? Take
that same time you would spend arguing and look
up information. Do research. Find out what you need to
do to be able to give that in, that adjuster
the ammunition that he or she needs to be
able to get you more money.

>> Jamie B (06:47):
Yeah.

Being informed is the best weapon you can have.

>> Jamie B (06:51):
Oh, yeah. That's for anything in life.

Yeah, it is. Grab that information, and that's
what we'll be sharing with you, during
the, thing that we have going on here,
today, is just good information on
how to do things like that.
And we'll start with a.
Something simple. let's start with. Let's
say a tree fell on a car.

>> Jamie B (07:14):
Yeah. Cause everybody wants to wake up to
that. That's definitely simple. Yeah.

I believe a lot of people did wake up to that.

>> Jamie B (07:21):
Yeah, they did.

Unfortunately, that did happen. It happened on a
lot of car. And let's say I'm all kind of assumed that nobody was
hurt, and I'm gonna assume that you had comprehensive
insurance. Now, the good thing about comprehensive
insurance is that's what it's there for. If it's an
accident that wasn't, your fault.
It happened and it wasn't,
actually an accident related, wasn't somebody else's fault, but

(07:44):
your car would be covered.
so what's some of the first things that you want to do? Take
pictures immediately. Take, oh, yeah,
yeah. Good, good.

>> Jamie B (07:54):
That's for any kind of accident. Always take pictures.

Yeah.

Before you touch anything, before you move a leaf or
pine needle, take pictures of everything. Where the car
is sitting, how it's sitting, where the tree is, what time it
is.

>> Jamie B (08:06):
Yeah.

All of that.

>> Jamie B (08:07):
Yeah. And then from, from a distance to don't just take a bunch
of close up pictures because later on, you know, a month
later, your close up pictures, you're going to have a hard
time telling what you're looking at.

Yeah, yeah. Just take pictures
and document. Just say this happened, that I'm looking at this,
at this amount of this certain time of the day.
Many years ago I used to, I've been saying that for years
and years, but many years ago we used to say, hey, keep
a little small disposable camera in your car. Now you don't
have to because you gotta,

(08:38):
everybody has a camera.

>> Jamie B (08:39):
I don't even know where you buy disposable cameras.

No, no, I doubt it.

How did you get it developed?

>> Jamie B (08:44):
I don't know because nobody does photo developing anymore
either.

Yeah. that'd be a tough deal.

>> Jamie B (08:48):
Yeah. Use your phone and take pictures.

Yeah. Document
what's going on. what's some of the next things that we
might want to do? if you were involved in any kind of
flood or just general tips on how you can handle
different items when your car gets damaged.
So have a little notepad
waiting because you might want to jot a few notes down as we go because you
probably pick up some good information. Yeah, that's the way I

(09:13):
picked it up somewhere.
Okay. the other thing that I didn't mention
during the first part is you can watch the show, you can
go to, well, now, I matter of fact,
I sure didn't mention this. you can go to kingdom web
pros, they built us a website,
ccautoshow.com,
and they enhanced our website, did some

(09:35):
neat stuff to it. you can go there and you can watch the
show. I think you, right now you have to go to
ccautoshow.com forward slash
livestream, or you can just hit live stream tab up there
at the top. If you just go to that site and you can watch the
show live there. Or of course you can still go to
facebook.com, forward slash CNC
autoshow. So, watch the show or listen to the

(09:57):
show. And of course we're on I hard, all that good stuff.
So love to have you there.
All right. Now, we were talking about a tree that fell on a car.

>> Jamie B (10:04):
Yeah.

And it wasn't pretty. I mean, boom. Just down there. we
mentioned a part about taking pictures of the car, which is a good
thing. We mentioned a part about doing some
documentation, of what's there. What do we do
next?

We're gonna call our adjuster.

Yeah. Yeah. Just say, hey, we got a problem, dude.

>> Jamie B (10:20):
Yeah, yeah, yeah.

And, and, and you want to, just state all the facts
that you can on what's there. And this is
what happened. during an event like this,
you may need to be a little patient because they're probably not going to be able
to. You may not get an answer right away. You may have to leave
a message. it may take a little bit of time
to get, it. For them to respond back

(10:42):
because there's thousands of people that are trying to
do the same thing you are.

That's important to remember. You're not the only one.

Exactly. Yeah.

And you got a lot of people to try to help. So, yeah.

You have to, you have to be patient. What do
we do next?

>> Jamie B (10:58):
Well, you listen to their recommendation and
depending on what they tell you, start looking for
somebody.

A good collision repair shop. And of course, most people
know now, a lot of times
an insurance company will recommend a collision repair shop.
But actually you get to make the decision on where you want to carry the
cardinal. And, and there's a lot of really
good collision repair shops out there now because,
part of it is, is they doing a great job on training.

(11:24):
Another section is the equipment is just unbelievable
now. I mean, you're able to get things down to, I mean,
just a millimeter or less.
as far as getting the adjustments and angles
and all the things that are there. Just a lot of
beautiful equipment. And that's what I recommend. If you, if
you have a modern car, you want to get a good

(11:44):
modern repair facility.

>> Jamie B (11:47):
The lane assist and the collision detecting and
all of that stuff, you have to find a
reputable repair facility that's capable
of recalibrating all those units. You can't just
slap some stuff on it in your yard that you got from
the junkyard. It doesn't work that way.

It's going to throw everything off a lot of equipment.
And now there's there's companies that, there's
places that these people, let's
say your camera needs to be aimed or there's
even mobile companies that come around and do that for the
repair shop. So they don't necessarily have to
have all the equipment that it takes to do that. But you
do want to make sure that it's going to be done. Make sure that it's figured

(12:26):
into the estimate that, hey, they, they will
realign all the sensors because we talked about
that a little bit last week on the show. if your
camera's aimed the wrong way, it may not give
a warning that something's not right. And car
comes from the other side and the car might slam on brakes.

>> Jamie B (12:43):
You don't want that even a few degrees. But over,
you know, 800 or a thousand feet, those few degrees make a
huge.

Oh yeah, yeah, it does. so, choose
a repair shop. And again, great repair
shops in this area. And I believe
in general, they've come such a long way
over the years, till there's, I
believe most parts of the country have some very, very nice,
collision repair shops. Okay. I

(13:09):
guess the, the next step is what would that be?
To get an estimate?

>> Jamie B (13:14):
Yeah. Yeah. Or, or multiple estimates.

I was going to say multiple estimates. m there are some
benefits to using like a,
your adjuster is going to recommend a repair
facility. Usually their recommended repair facilities come
with some sort of guarantee. shy of the
workmanship guarantee of the body shop.

>> Jamie B (13:32):
Yeah.

The insurance company will usually stand behind a little more because it's somebody they
got a relationship with. But
that being said, also, it's a good idea to make
sure that you're not just going with the first one that they
mentioned. Yeah, it's important to check the place out.

exactly. You make the decision and
if you feel like the company that insurance
companies recommended is the best choice, then, then
make that. But you do the research.
Don't just automatically say boom, but more than
likely 90% of the people that this
may happen to, if they're
over 2025, they

(14:09):
probably got some kind of relationship with a collision
repair shop anyway, because things happen, let's
face it.

>> Jamie B (14:16):
Oh, yeah.

Matter of fact, probably someone's got more of a relationship than
they want to have with collision
repair shops.

And it's like, it's like a lot of things, you know, the good ones stick
around and the other ones come and go, so.
Find somebody that's been around, you know, 2030 years. We've
got plenty of them here in the area.

>> Jamie B (14:33):
Yeah, yeah.

Jam up, you know.

>> Jamie B (14:35):
Oh, yeah.

They're just gonna take care of you. So.

And most, most areas, I mean, and
it's just like finding an automotive repair shop.
If you, some of the things that you want to do, try to
find them before you need them, before something like this
comes up to where you have to find somebody fast. It's
good to build that relationship early with a collision repair
shop and go in,

(14:58):
see if you communicate well with the people. Look at their
online reviews, look at their website, see if it's
what you're looking for, social media, all that other
stuff, and learn a little bit about the shop. And
then once you do that, go visit the shop and maybe even get
a little something small done and find out if
all goes well. but wherever you leave the shop

(15:19):
will, I'll mention this. you want to
make sure that you start,
if you're having something done, go ahead and start
a little document, either in the computer or if
you, write out notes of the time you're taking
the car, the contact name, because there's
nothing more frustrating than to talk to somebody and they tell you

(15:39):
all the stuff that they're going to do and then you can't
remember the person's name, and then you
don't find that person again, and then you're kind of back at square
one. So write down all the contact information
of all the people that you talk to. If that's the insurance
company, the insurance adjuster, the
the collision repair shop

(15:59):
adjuster, does anyone that you talk to
document the time and the person's name
that way, if you need to go back to that person, it's not as much
of a hassle to try to find it.

Or if there's a discrepancy, there's some accountability. Like, I
talked to this person and they said x.
Yeah, and I'm expecting x.

All right, we're, sharing some post storm
automotive tips. You can also watch
us@ccautoshow.com
livestream. Our good friends at kingdom web
pros, put, enhance that site to where you'll be able
to get some great information and there's more to come.
you can also watch us@facebook.com
cncauto show we have been

(16:39):
talking about, tips on if something
terrible were to happen. but
today we're also giving
party to the phone calls.
Yeah, because we neglected them last week,
partly because of technical issues. Partly
because we did a lot of.

>> Jamie B (16:57):
Yeah, the phone calls.

Yeah, I love the phone calls, too. That's, That's what makes things
fun.
Let's go over to Julie.
And Julie, all eyes are on you.
Welcome to the CNC auto show.

>> Ron (17:11):
Thank you, Aaron.

Thank you.
What can we help with?

>> Ron (17:17):
I wanted to. Well, I wanted to answer
the tech tip quiz.

Oh, My goodness. We need an answer to our
tech tip quiz. I think. I think that's pretty awesome.

>> Jamie B (17:27):
What?

You know, I need to do one thing first.
I have to, get you,
yes. Okay, now, we're just doing this in the
stage, so I'm gonna put you up here, and we
are going to
put you on stage. Okay. Now you're
legally on stage.
So now we need to read the question

(17:50):
real quick, and that is early. last Monday
morning, doc and his friends were heading
west on I 20. Karen. Supplies
from Florence, South Carolina, to Augusta,
Georgia. And an amazing thing
happened. It was. It was amazing. I mean, it really
was. the sun came up in front
of him. How could this

(18:11):
happen that we're hitting west?
Oh. All right, Julie, all eyes are on you.
What is the answer to today's tech tip quiz?

>> Ron (18:22):
I'm thinking that possibly they could have been in an
ambulance bringing medical supplies with rear facing
seats.

Oh.

>> Ron (18:29):
so he would be west.

So they were all going backwards east to Augusta.

>> Jamie B (18:34):
Well, not. The driver wouldn't be backwards.

>> Ron (18:36):
Yeah. The person in the back.

Oh, he was in the back.
And. Oh, okay.

>> Jamie B (18:45):
Station wagons with the rear facing.

Wow. Julie, you put something.

>> Ron (18:49):
You would have a rear facing seat to be with the patients.

Julie, my hand. His name is Doc.
I'm trying to push the r
button because, that's not it. But
my finger won't let me do it because that's so
good. Yeah, that is really
good.

>> Ron (19:07):
That's darn good. Button.

>> Jamie B (19:09):
Wow. You need to add a new button.

Wow.

That's darn good. Button.

Wait a minute. Wait, Jamie, don't do it.
Jamie, no. Oh,
see, I didn't do it. Yeah, I did.

>> Jamie B (19:23):
Right under the bus.

I threw her right under the bus.
Julie, I gotta admit, that was a good
answer. I mean, it was. It was good.
but that was not it. And, Wow.

>> Ron (19:35):
All right, well, I could. I can. I can be right in my own
head.

I think I agree with you there.

>> Jamie B (19:40):
Yeah. I liked your answer. I thought it was a good one.

Yeah. I think. I think you got a lot to be proud
of, Julie. Thank you very much. A lot of
fun.

>> Ron (19:50):
All right. You're welcome.

Bye bye bye. Okay. The number to call
802 249090. And
again, we are going to put these
calls right on
up there, and we will go to
James in Aiken.
James, how in the world are you doing today?

>> Ron (20:12):
Doing good, I think. Her answer was
excellent.

I do, too. I can't
believe Jamie pushed that button.

>> Ron (20:23):
But there's, ah, I have, three things. One
was to give a wrong answer to the tech tip quiz. Number
two, thought about
automobile insurance exposures.
And number three, my car.
Mechanically. So whatever order you all want.

Absolutely. I like all three. Let's go with the, either
one. You decide. We're ready.

>> Ron (20:43):
All right. Well, there's three. So my fault about the
tech tip quiz was, uh-huh.

Got to be on stage. All right. You're on stage.
And, of course, the question real
quick. Early, Monday morning, doc and his friends were
hitting west on I 20. Karen, supplies from florence, South
Carolina, to Augusta, Georgia,
an amazing thing happened. The sun came up in
front of him, and how could this happen? He was heading
west. And, James, what is the

(21:16):
answer?

>> Ron (21:19):
Well, I thought, one, they were either facing, as she
said, west
with the vehicle, but east, their, person. That person.
But the other thought was, I have to think about the errand
factor all the time. And I said, there's got to be some
obfuscation here somewhere, and sun
can be spelled a couple of different ways. So I just thought
perhaps he had an male

(21:41):
offspring son that came up in front
of him in traffic in another
vehicle, and that therefore, he could still be
traveling,
west, but his son somehow
came up in front of him.

how can he come in front.

>> Jamie B (21:58):
Of him if he was. If the son was driving in another vehicle
like they always.

Some, Was in the other vehicle.

If he came up, the sun's coming east and he's heading
west, you know, he could come up on it.

>> Ron (22:09):
Right. You said his son came
up in front of him. Now he's traveling
west, and so is his son. But his son
came up, and on the exit, on the entrance ramp on the
highway, came up in front of him.

I'm gonna need to get a ruling on this because
James is pretty close. but I'm gonna need to get
a ruling, on the judges. Give, me just about.
Just a second. they're making all their
decisions. Wait. They're holding up the
cards very
much. All right, John,
here's what's happening,

(22:47):
actually. He was not driving the
vehicle. He was riding in the
third seat, the third row seat
in the minivan and his
son had been asleep in the second
row. So his son rose in front of
him. sure
did. You heard what he said?

>> Ron (23:08):
Jamie, you got to listen,
Jamie, because he said the son. And of
course there is.

So James, if you don't mind, if you would
stand up please. And by the virtue
of the authority invested in me in the
universities, commemorative
player bus, the honorary
degree of TTQ.
So.

(23:40):
All right. Okay, James,
congratulations. And okay
people. Okay. All right.
congratulations and tell us a little bit about
your your vehicle.

>> Ron (23:53):
Okay. you all talk about having a relationship with
a service facility which I enjoy
having one with CNC. So I was able to actually touch base with
Aaron on a condition I had with my car while I was
far from here, far from the east coast, closer
to where some of your people listening right now in Colorado.
And the car was at over 10,000ft in

(24:13):
elevation, seemed to have a power
condition. That little illuminated yellow wrench came
on and the dash of the Ford Victoria
drive and we had a little chat about what was going
on. And you made the recommendation. I told you I touched
base with you when I got home. M that
car does not like high
elevation. As soon as I came down underneath

(24:35):
8000ft that warning light went off.
And as you know, probably
know driving from Colorado to the east coast, you
gradually cross the plains of Colorado and
Kansas. You'll eventually be down I think to
under 1500ft by the time you hit Missouri.
And that car just likes to be lower.

Yes.

>> Ron (24:55):
Closer to the sea level. And it just
apparently had an air
starvation or fuel problem. So Aaron,
your recommendation was good. So you all,
you take your cars and you're going across the continental divide out there
on I 70. Just maybe you want to expect things not
to work like they normally do. A lot of things don't.

Yep.

>> Ron (25:15):
Very dry.

And some cars adapt. The computer system adapts better than
other. James, before we went to the break, you were telling
us that your vehicle did not like
the higher altitude
and it told you so. Is that
right?

>> Ron (25:31):
That's right. And you can also tell the engineering department
there of your program that was an excellent
lead in tune. The Johnny Cash song about how I've
been everywhere, man, listen, all those cities because that's what we were doing.
We were, we feel like we've been everywhere in the
car. So yes, we were coming across continental
divide. It got to the top of that hill,

(25:52):
hill Mountain, man. It was just not
operating right. And that light came on with a picture of that
open ended wrench, double
sided wrench, which indicates powertrain problems. And
you, you were helpful.

Yeah.

>> Ron (26:05):
On the road with recommendations. And
we're just calling to give you that update feedback that as you
predicted, as the elevation lowered, the light would
disappear, car ran fine.

Well, I always enjoy helping whenever I
can. And that's one of the things that, we're the Kingdom web
pros is doing with the CNC auto show website
is they will have it to where if someone has a hard
time calling at that moment, they're going to be able to just go online
and get information and do things there. And of course,
I'm always open. My, my number will be there, too, if

(26:35):
somebody wants to call me and I can help them in any way. Always
glad to do that. And James, I do love the
pictures that you send from time to time when you do some of these
travels. James sends me picture. He sent me a
picture from. And I remember this one well.
the. He was, the corner. He was
standing on the corner in Tooslow,
Arizona. And you

(26:58):
went to that corner, didn't you, James?

>> Ron (27:02):
That's right. Stand on the corner of wisdom, Arizona. Correct. And they
have a flatbed Ford permanently parked there.
So of course, my darling wife stands next to that because
the song goes on to say, and she's
slowing down to have a look at me. And so
I'm standing next to it. A lot of people were doing it. It
wasn't a, unique or a genuine idea. It was
some. It's a standard operating procedure for folks that

(27:24):
are there.

You little silver tongued devil.
That is awesome.

>> Ron (27:32):
Another automotive, another automotive question
coming down that hill in,
Colorado. It was heavy traffic, people coming back to
Denver. So we were on a downhill slope for many
miles, going 2020, 5 miles an hour. A lot of
brake pressure, even if you're trying to use lower gear on the
transmission. And this intermittent brake pulsation
that I have was more pronounced

(27:54):
after that extended period of time. Of course, the heat was being generated. And
I took a look at my records, as I said I would have. It looks like
I haven't had any brake work done in over
50,000 miles, so I'm not hard on the brakes.
I like to coast to that traffic light and not have to stop
at all if I can. But, looks like I still got plenty
of meat on there, so I'm gonna have to come see

(28:15):
you. But it's like a little feedback from you. It looks like I got
a lot of pad material peeking through the wheel vent
ports.
Do you think I've got calipers maybe hanging
up? Do you think I just have rotors that have fatigued
and are warping? Or is there, what do you
anticipate we would look for in a
normally absent pulsation? But upon

(28:36):
extended break period or certain brake
periods, I get an intermittent pulsation on
level ground.

Yeah, no doubt. I'd recommend, the rotors is
what's the more likely cause. And there's tests
that can be run. Mike, come to see if the minimum
thickness, if they're a, how close they are to the
minimum thickness. And of course, if they're getting
fairly close many, times, it's better to go ahead
and replace the rotors.
And this gives me a chance to mention this too, and most people

(29:04):
already know it. You take a vehicle in to have brakes done. Now.
Now I'm talking about most cars, not these big trucks like,
Jamie and Charles are used to, but on, most, most regular
vehicles at one time, people used to
resurface a rotor. They'd put the rotor on a machine
and sit there and pull a little bit of the metal off
and make them nice and flat again. very few people

(29:25):
do that anymore. Everybody just replaces the rotor for
a couple of different reasons. One, they're making rotors
thinner than they did before. And when
you cut any, off, if you cut any at all off, they're
already at their minimum thickness. the other reason is the price
of rotors has just come down.

>> Jamie B (29:41):
Yeah.

More constant.

>> Jamie B (29:42):
Yeah, they're, yeah, it's their
throwaways.

Yeah. And you just, you can
already be replaced it by the time you have a
person stand there and watch it turn.

>> Jamie B (29:54):
If you can find somebody to turn it.

Yeah. very few people. We, quit using ours
because, of course, didn't feel comfortable
just surfacing one because they're going to do it
again in a short period of time because the
metal is thinner the second time. So,
yeah, high probability to have something to do with the
rotors. Now, of course, all the things checking the calipers as
brake works, being done, making sure they go

(30:18):
in smoothly, finding out if it's due for a brake
system. Flush, bg flush,
are a great thing to do from time to time, but,
your actual problem is most
likely having to do with that now.
Ways that people can prevent it also, and I'll mention
this is when tires are rotated, it's a good idea to

(30:39):
torque the wheels on evenly instead
of like tighten up one lug and then go to the
others because you want a nice uniform
type arrangement.

One other thing people forget about when you're rotating
is clean the surfaces before you put the.

Good point. Good, good point.

Get all of that off so that when you torque them down it does
torque down evenly.

>> Jamie B (30:59):
Yeah.

And then that will ensure, you know.

Excellent, excellent point. I'm glad you thought about that.
Yeah. Clean surface and torquing the wheels
evenly. And then of course trying to
keep the brakes from getting extra hot and then slamming
on brakes. But you don't want to, you don't want to
wreck the car trying to prevent the rotors. Ah,
but Yeah, great question James. Thank you.

>> Ron (31:22):
When you're doing the inspection of the calipers
along with that, do you Not only are the slides
important, make sure they're free and corrosion
free. I guess you can visually look at those if you pull it apart
as the brake pad wear. A brake pads
wear, the piston
establishes a new home position
progressively further and further out of the

(31:44):
caliper. Do you also get behind that
boot and look and make sure your
now exposed part, beyond
the seal part of the piston is free
of any contamination or corrosion
because that's such a tolerance there. The only thing that brings the
piston back is the reflexing of the o ring, isn't
it?

Yes, it is. And looking at, looking
closely for any corrosion around that piston, if
you can see it now, sometimes you do have to lift the boot up
to be able to see it. And I don't, we normally don't
take the whole boot off, but looking at the parts of it that you
can and as much as that
as being able to just pushing the piston back

(32:25):
in, make sure it feels nice and smooth when it goes back
in.

Making sure there's no rips, no tears, no damage, no.
Weather checking, heat damage.

Exactly.

>> Ron (32:36):
Sounds like the next thing. Good.
Those are good, good ideas. So I know what I'm headed for when
we get together in person on that. Good.

Absolutely. We can do it.

>> Ron (32:46):
Now another thing about automobile
insurance, just a quick thought and I'll leave you to your next call, is
that you're talking about what to do after you have a problem, but
insurance business is about exposure.
So not only are your rates calculated this way, but
so is your future sort of anticipated this
way. And if you here in the south, for

(33:07):
example, if you have a strong chance
of hail in an afternoon or an evening,
well try to move your car to a place
under a nice full tree that will
slow that hail down and keep you from having hail damage. If you think you're going
to have a high wind storm like we had
coming, and you normally park in the driveway with a lot of
trees, maybe you want to take that car or one of your two

(33:29):
cars, whatever you can, to the middle of a parking
lot of a grocery store or something, where technically nothing could
really fall on it. Things will still fly, but you
won't have a tree land on it. And I think you even had a tech tip
quiz not too long ago. If you're near the coast and
you sense a flood surge, I think it was a person
bought a ticket and saved himself
$5,000,

(33:53):
right? You take that vehicle, you reduce that
exposure, you raise that vehicle up by
parking at some place that's higher than the anticipated flood
surge.
Decrease in exposure is a
decrease in aggravation.

James Pate called in with some great questions. He answered
our tech tip quiz during the last hour.

always good to hear from him.

Yeah. Ah, it is always good to hear from James.
The other thing that we did,
that we did discuss a lot, during the
last, ah, hour had to do
with insurance, how to handle insurance situation.
And I think we used the example of a tree falling on a
car, because that did happen a lot.

Very relevant right now.

Yeah, it is. That was a common
occurrence. And let's say the car. We kind of assumed
that the car wasn't totaled. And we assumed
at that time that the. No one was hurt, because,
of course, you always want to take care of people
first. That's the number one deal. but,
with that, we gave the tip of some of the things to
do. Document, take pictures.

(35:00):
And, once you do that, call your
adjuster, call the collision repair shop, try to
have a good relationship, with a collision repair
shop, and get your estimate and
document all the phone calls and leave all your
contact information and get the other person to it.
Well, that is a, process you would

(35:20):
go through, let's say, if the vehicle
was not, totaled out and they were just going to
repair it. Now, there is one thing that we did
not mention on there, that this
will save some people some money. It
will put money in some people's pocket because there's
a little thing called diminished value.

(35:41):
And, you, if your car went into
this repair shop to be repaired
and they did some work on that vehicle,
high probability that will show up in a carfax
report. If you ever decide to sell your vehicle, then
that is going to show that that vehicle had some
damage and that, in effect, would make

(36:01):
the resale value a little less on your
vehicle. And so insurance companies have
something called diminished value
that you can ask for. And
many times it will be given. I don't want to say every time because
different policies, have different rules.
you do want to. It's better to know all this
before something occurs. But, you

(36:24):
can still ask, is there anything there for
diminished value? And many times they.
They will, if it's in the policy to where you're
able to get it, they will give you x amount of
dollars because your car, cars resale will be
a little bit less. So, you do want to. If the
car was damaged and not totaled,

(36:44):
then you do want to ask about diminished
value. And, that can be a fair amount of
money in some cases. So ask for it.
Now, we, want to mention again, because we
did mention this last hour, I'll say that,
most insurer, well, all the ones I know,
insurance companies are great. I mean, they're good to deal with,

(37:05):
but they're there to make money. They. They
have to make a profit so many times. They're not
going to do things unless you either can
prove that it is the right thing for
them to do or prove that it was in the policy.
so you want to do your own
research, your own homework. and that

(37:26):
will lead us into the situation. What if that tree
fell on there and it was totaled, totaled out the
vehicle? Or what if your car was just totaled
as another reason? Now, of course, you can forget about
diminished value after that. Cause car is gone.
but there's you. You want to do a lot of the same
things that you did before.

(37:47):
you want to document everything. And I think you
mentioned this, Jamie. If you at the scene of an accident, you want to
take pictures, not only close up, but far away,
document the times and get the other person's
information and all the things, that you did
before. But then you want to start talking
about, you want to get a fair deal on the
vehicle, on what the. On what that.

(38:10):
What they will give you to replace that vehicle.
And that's where, again, you need to do
a, fair amount of your own
research, to do that. There's different places that you
could go to to get the
information, that
will tell you what your vehicle is worth.

>> Jamie B (38:30):
Well, there's. This is where keeping good
records comes into play, too. Because if you just
had a major repair done to your vehicle, if you just put
tires on it within the last few months or anything
that you have done to it recently.
You can submit that to the insurance
company, for them to take that into consideration, to see if you

(38:51):
can get some, some of your money back. Because, I mean, new tires don't
mean anything if your, your vehicle's got a tree on it, you
know, so that way, because, otherwise
the insurance company is not going to know that you just put tires on
it, and there's no way for them to know unless you
tell them. So it's always a good thing to mention, hey, I did
this, this and this. What can you do for me?

Exactly. And you want to be able
to, again, just like
we discussed before, it does not do any good to argue
with a person. What you want to have is proof
of something.

>> Jamie B (39:23):
Yep.

You want to be able to show what your car
is worth. And of course, some of the ways to do that
is look those up. as far as,
like.
Yes.

>> Jamie B (39:35):
Yeah.

Nanda. even a
dealer.

>> Jamie B (39:40):
Yeah.

Find. Find what a replacement cost is.
And I think census is an automotive podcast. It's
worth mentioning, you know, a lot of our listeners probably
have classic cars, hot rods, stuff
like that.

>> Jamie B (39:52):
Yeah.

this is where information is key. When you get those
policies, make sure there's an agreed value.

Exactly. And on those, another thing that you can
do, if you've got a specialty type vehicle, like a classic
car, you may even want to
pay, an appraiser to come
in that's familiar with that type car, and
they may give or mention a lot
more money than what a book will ever
say. So you do want to consider that if

(40:23):
you had to do that. But, but you also can even do
things as simple as going to marketplace,
and Craigslist, and seeing what those
cars are selling for. Because just because
the book says that this vehicle will sell
for x amount of dollars does not
necessarily mean that you can buy one for x amount of

(40:43):
dollars. And if you have ads
that you could say, this is what I'm seeing
online, if I wanted to get another car just like this,
I would pay much more than you're offering for
this vehicle. You have proof
and information that you can negotiate with. Now,
sometimes, it might be in the policy, hey, this is all

(41:04):
we're going to pay. And if that's the case, and that's what
it is, you know, and another.

Thing, too, and I'm sure you've had this, too. We've had modified
vehicles.

>> Jamie B (41:12):
Yeah.

And unfortunately, something happens to your modified vehicle.

>> Jamie B (41:15):
Yeah.

Once again, being informed.

Right.

So like, you read through your policy.
Is it going to cover those modifications to that car? If your car is
total, and that's.

Where it's important to, to read that policy
before something happens. Know what is covered,
know what's not covered. Now, you had a
little, instance with a atv, if I'm not mistaken, or
side by side.

Yeah. So I, unfortunately I lost my
garage. but my side by side was
in it. It broke the, you know, when the garage left, it broke the
mirror.

>> Jamie B (41:46):
Yeah.

Little scratches. Nothing, nothing to really
worry about. But I was curious, so I asked
my adjuster, I was like, so when the garage took
off, it was strapped to the side by side.

>> Jamie B (41:58):
Yeah.

But it took the mirror, scratched it up a little bit. Is that something
that would, is covered under my homeowner's policy?
And he's like, well, here's
the thing. If it was something
small, something you used to get around your property, a golf cart, something
like that, $2,000 or
less, probably. something like a side
by side.

That's it.

That's, I mean, a toy. A toy.
No, he's like, no, it's not covered. It's, it's
looked upon as an automobile.

>> Jamie B (42:26):
Yeah.

Have to have an automobile policy.
And that blew me away. I just assumed because it was
in one of my structures.

>> Jamie B (42:34):
Yeah.

That it would be covered. And he's like, and
he just said, no, it's the same as if your car was in the
garage, that the garage is covered,
but the damage to the car is going to fall under
the auto policy.

>> Jamie B (42:47):
Yeah, that's. I wouldn't have thought that either.

Exactly. So you may want to do research on that before
something comes up. If you got a $25,000
side by side sitting in there, is it covered?
if it's not, can you get a rider or can you get
coverage?
we were discussing some tips that I feel like is going to help
a lot of people. And that would have to
do with, different scenarios that may have happened

(43:10):
to where you may be having to get your vehicle covered
through insurance. And again, we
assuming nobody was hurt, and we are assuming
that, you had comprehensive insurance. some of
the things that we mentioned that it was a good
idea to do is check the value
of the vehicle yourself. when you,

(43:30):
when you go in and, and do the
different, and
you're negotiating with the insurance company,
don't just look at it and say, well,
this is, they said my car is worth this. And
that's that's what it's worth, because sometimes
there's a gray area there. There's. There's times where a

(43:50):
person has to, be able to
show, that that vehicle is worth more than
they're saying that it's worth. And
we mentioned some of the places that you can go in
and check different things like Kelley blue
book, Edmunds, NDA guides.
There's places online that you can put the year mate model of

(44:10):
your vehicle in there. Now, our friend
of the show, Carroll, proctor at AC
proctors, he was telling me about the CCC
report that they have the. Where they
get a lot of that information from.
And he mentioned also it's important to be sure
that that's accurate. Sometimes they may list your car
as a two wheel drive when you might have a four wheel drive. It

(44:33):
may. Your car may have an option that they don't
have listed that they figured.
And of course, Jamie, your, I. Or, your tip
having to do with checking the,
receipts for tires and things
like that. That's a great tip.

>> Jamie B (44:49):
Yeah. No, I mean, it's. How. How are they going to know
if you put tires on it? I mean, you just. You have to
keep records. You have to let them
know. But other than that, like, Jim Pate keeps
amazing records for his vehicle.

Yeah.

>> Jamie B (45:03):
You know, he knows when the last time he's done an oil change or he
did brakes or he did this or that. you know, and if something happens
to one of his vehicles, he could just refer back to,
you know, his, his list of maintenance. So m.
Yeah, his car stays maintained. And I mean,
it's. It's just a win win when you keep good records.

And another really good thing is if you keep
your vehicle, if you take your vehicle to one shop and they're
familiar with your vehicle, and this is the primary
place that you give 99% of you,
or even 90% of the stuff that you get done, you get
done at one particular shop. Many times
you can call that repair facility and say, I would like

(45:41):
to run the history of my vehicle.
And it's a real simple process for them to just
go to the computer, run vehicle history.
Everything will be a listed, that you've ever
had done at that shop on that vehicle.
And many times you can hand that. I've seen
that work personally several
times. one for sure, a customer, they were going to, they

(46:04):
offered this amount of money for the vehicle, and this
is what it's worth. We ran that report.
That person had taken beautiful care of their vehicle
all over the years. And he
handed the insurance adjuster that
paper, and he ended up getting a fair amount
more money for the vehicle.

>> Jamie B (46:22):
Yeah, that was, that was one of the things that we took into
consideration. We bought it when we bought a tundra last
year, was the. It's a 16, but the
mileage is a little high. It's 175,000 miles,
which, you know, I was kind of against it at
first because in my mind, that was higher mileage and I wanted with
a used vehicle. But the man that had owned it
before we did had meticulous

(46:44):
service record. I mean, every time something came due, he
did everything. And besides that, you can't really kill a
Toyota. So, yeah, it'll run forever,
but I feel better knowing that it was maintained.

That makes a huge difference. So that. And that's
something even off the subject of the insurance side of
it, is someone can make their car a, lot more
valuable if they keep records of how
it was maintained.

>> Jamie B (47:09):
Yeah.

whether it's at a shop, which the shop can run a
history report, or if they do it themselves,
even have a notebook. Well, I bought a z three one
time, and it had a little small book that
came with the car of every oil change that
had been done and everything that had been done. That was a selling point
for me because I said, wow, this person

(47:29):
kept track of. Since the car was new,
it doesn't.

>> Jamie B (47:33):
Even have to be any. Anything expensive. You can go to the dollar
store and pick up a 50 cent composition
notebook and just keep. Keep a log.

You know, one thing can keep your car valuable,
and there's so many things that people can do to make their car more
valuable.
But we need to go to the phones real quick.
Let's go over here. And
Andy, welcome to the CNC.
Well, hold on.

>> Jamie B (47:57):
Nope, it's trying to connect.

Yes, it's trying. Here we go.
Andy, welcome to the CNC auto show. And what can we help
you with?

>> Carol Proctor (48:06):
I was just going to give people advice on, we had a.
We had a tornado hit our house in 2019
and, did a lot of damage and damaged two
vehicles. So one of them was
total because the little frame at the
window had a small dentin. I drove it for three
or four weeks, no problem. Didn't even bust the window, but they
totaled it because of that. Oh, they had

(48:29):
minor damage, yes.

>> Jamie B (48:31):
Yeah.

And I had minor damage to the other vehicle
five years down the road. I went to take
the other vehicle with minor damage to
trade in, and they actually told me to get the car
lot. He said, you know, you. You're trying
to sell me a salvage cardinal.
Well, I had no idea. For five years went
by, so went back, called the insurance,

(48:54):
got all the information. So basically, I had to call
Carfax, and they actually straighten it all out.
Now it's down to minor. That had, like, $4,000 worth of
damage.
Which, you know, that's very minor.

Right.

So if you. Yeah. So if you have two
vehicles that got damaged when they get done, they told me
it's because it was on one claim number.
Somehow it got messed up. And
they actually had both cars.

>> Jamie B (49:20):
Oh, total, yeah, they did straighten it all out.

Wow. That is a great tip. So
it might be a good idea of people, after all this is done
or during the repair, say, I want to make
sure that this is documented correctly on what goes to
Carfax, because that is a very big deal.

>> Jamie B (49:38):
I wouldn't have thought about that.

Great tip. And, Andy, thank you very much.

Yes, sir. I was actually in shock when they told me
that.

Yes, I would be, too. Great
tip. Thank you.

Okay. Thank you.

Bye bye.
Let's discuss some of the other things that can
happen in a storm. And, of course, one
of the things come to mind, comes, to mind, real
quickly, is a vehicle having water
damage.

>> Jamie B (50:05):
Yeah.

All, right. What do you. What do you think the amount of water
that it would take for a vehicle to
sustain a lot of damage?

I guess it over the rocker.

Yeah, yeah. That's what I would say. Now, many years ago,
I used to say that if something
was got above the dash, you could pretty
much cancel it out. Now,
they started putting all these computers, and they're
laying these computers all, many times on the
floorboard and. And in the trunk.
They're in the. In the bottom of the trunk, in the lower

(50:38):
areas of the trunk. So these vehicles that
you're seeing that the water level is
rising above the floorboard, you can just about mark those
off many times because they may start back,
but they can cause a lot of problems.
And that sends us to the next deal that we need to
talk about, is what's going to be on the
market in the coming months to head, because,

(50:59):
unfortunately, some people will
go buy vehicles like that at a very cheap
price because they've been underwater.
you can open the doors. You can let them dry out. You
can clean the carpet and clean the seats and make them
look presentable. And they'll
crank and they'll run great for about a
week at the

(51:21):
most. and it will be the biggest nightmare you've ever
heard of, because you'll have electronic problems that you
wouldn't imagine. And you replace
one control unit or one box, and you
say, whoa, I'm back running again. And a week later, something
else. Then a week later, something else. It'd be one thing
after another. So, in short, I'd stay away from

(51:42):
flood cars. And if you, if you
not familiar with the process of checking for
flood damage yourself, I would recommend taking the
vehicle. If you're purchasing a vehicle,
take it to a shop that is familiar with checking
that out, because there are ways to tell. I mean, you can
absolutely, you could look in, like behind door
panels, under seats and cubby holes.

>> Jamie B (52:04):
That's not easy to clean.

Yeah. A sandy looking spare tire
area is a good tip, but they're getting
better and better at cleaning stuff up and making it look better.
So you have to be very careful on doing that.

I think that would also come down to, you know, watch where the car is coming
from exactly. You pull the VIN number. It's coming out of
Florida. You know that there's been a storm within the last six
months.

>> Jamie B (52:26):
Yeah.

That's find, somebody to take a look at it.

Well, and plus, if you're, if you're purchasing a car, if you're
not sure the details of how, what to look for, how
to look for, how to get the inspection,
definitely consider buying from a good, reputable
dealer, which that's a little bit like a
collegial repair shop. It's better to know that person
before you need that person. Like in our area, I go to
Philip Hawkins Motor Company. Philip is a, I've known

(52:51):
Phillip for 25, 30 years.
I know he's got a great reputation. And if
something. I've seen this happen with him, if something like
that was to happen, like, if one does slip
by, he just takes care of the person. I mean, boom. That
quick, no questions asked, boom. He handled it.

He keeps on his dealership is.

>> Jamie B (53:10):
He's got some stuff over there.

Well, I mean, it could be just a basic car to a, fully
loaded luxury vehicle. Yeah, yeah, but they're all in the same
condition. Yeah, they're all
pristine.

He has a good eye for cars, and he does the same thing
that we're talking about. When he purchases cars,
he purchases somebody that he trusts and he
knows and leads them in the right direction. And he's
always been real open. I've bought a good many cars for him.
So those that are listening to this show that are out
of this area but looking for other cars.
And let's say that they hadn't been the victim

(53:44):
of a flood or. Or a car accident or something like
that. Go ahead and get to know
somebody that, a good, reputable
person that sells cars early. So.
And the same way with collision shops, get to know
these people early, so you'll know what to do if something
were to come up.

I'm sensing the theme of this show is information.

>> Jamie B (54:07):
Yeah.

The more you inform yourself, the more
you can protect yourself down the road.

>> Jamie B (54:12):
Well, yeah, well, and that's. That's a. That's with everything
in life. So, I mean, you should always be
situationally, aware.

Well, there's no way to know everything. And, of course, you,
you can, quickly
research a lot of things, but you
cannot quickly build a relationship and
find the right person immediately. Now, there's things
that you can do to help, like checking for reviews,
and checking, asking friends that
may have the same type vehicle or looking or where

(54:42):
they buy a car at. Where do. Who works on your
car? Who does, collision repair on your car?
You can ask a lot of questions, and you can get in a
ballpark. But the thing is,
ultimately, you need to go ahead and contact
that person and know them. Get to know them just a
little bit before different things come up.

>> Jamie B (55:01):
Yeah, that's. That's not really the problem, isn't
not knowing. It's. It's just not asking
later on.

And.
And, Charles, leading back to something that you
mentioned to me is a very important process,
is to go ahead and look through your policy,
with your insurance company, find out what is. If you think a side by
sides covered, then all of a sudden, you find out it's not
covered. Well, many side by side now
are 20, $30,000.

(55:28):
Yeah, exactly. they're not insurance. Now, though,
she is insured,
so they're not a cheap deal. So consider,
just finding out beforehand. And sometimes it might be
a matter of just adding a rider onto your homeowners
policy.

I've got riders for all kinds of things in my house.
Collectibles, wife's jewelry,
firearms.

And if you've got a. If you've got a collectible,
car, then you may want
to have it appraised separately than just
looking at what a regular policy. Now, many, like our
delorean that we have downstairs,
I didn't get it appraised because they just asked me how
much it was worth, and I gave them

(56:12):
the figure of what it would take to replace it
if it was to something that bad
happened to it. So, matter of fact, that policy, I got it
laying in there. I got it through, Hagerty's, I.

Think I was going to say. Hagerty's is probably the best.

Yeah.

I've ever dealt with as far as appraising
and getting agreed value. And then
I've had a couple friends that had a cyclone
pickup, beautiful truck, 14,000
miles. Had it insured through Hagerty with an agreed value.
He took it out one day, it drives it less than 50 miles a year.
One day rented at a stoplight.

(56:47):
Hagerty came out with a check.

Mm

Yeah. I mean, it was just that easy.

Yeah.

Here's the great value for your truck. Sorry about your
loss. They were. He was allowed to buy it back.

>> Jamie B (56:57):
Yeah. Well, that's. I mean, shoot, I would have bought it back to
you. Yeah.

The point of there are, you know, if you're
informed and if you're going to put in the legwork,
that insurance companies can be very easy to deal
with.

>> Jamie B (57:10):
Yeah.

And that's what, that's what I'm saying. When, like, all the
discussions that we had today, talking about checking the
value of your vehicle yourself, a
lot of the adjusters want you. They're fine with you doing that
because you're giving them new information to make
their decision with.

They're doing a job, just like Jamie and I do our job or you
do your job. We have an outlet. You know, there's
underlying guidelines for everything we have.

>> Jamie B (57:34):
Oh, yeah.

Yes.

And that's theirs. They see your policy
and they come out there and they have to make you
happy with everything that fits inside what you.

>> Jamie B (57:44):
Their guidelines. Yeah.

Right. So that's the thing to remember, too. These guys aren't out
there to just hammer you.

>> Jamie B (57:51):
Yeah.

Being informed and knowing your policies. And if you have
questions about your policies, talking to an agent,
going through your policy and adding the things that you didn't know,
like side by side, for instance,
but could prepare you in the future
when something bad does happen.

Yeah, exactly. Yeah. I'm going to, I'm going to
read a real quick email because I wanted to make sure I got this
one in. Susan wrote in about her 2019 Explorer.
She lives in Florida, which is around a lot of salt
water. And she asked if I had any ideas on how
to protect her car. And I just wrote back
and I mentioned, at least contacting, or

(58:29):
go online and check on New Hampshire
oil undercoating. Nhou and it's
great product. You spray it on under the bottom and it
prevents rust, from happening.

>> Jamie B (58:40):
Yeah.

So you can, It's a good, good deal.
What, I mentioned something that I think it's very important
to mentioned. This really does
not have anything to do with insurance, but I think,
I think it can happen. And it has happened
very, very sad thing. And it's easy to
do. Cars, now, they run very
quiet. many of them, some are

(59:02):
purposely meant to be loud. but many cars are
just very quiet. They run very smooth.
Sometimes it could be a little, tricky to tell whether
you've got that vehicle shut off or nothing.

>> Jamie B (59:13):
Yeah.

Like it should be. And of course, you park cars in
garages. So what has
happened, I, hadn't heard about it in a while
now, but I think it's worth mentioning is that
you have to be real careful that your car is in the off position. When
you park your car in the garage, you get out, you go inside,
somebody, may call you, and you forget to push the button to cut it

(59:34):
off. And you go inside. Now you got an
engine running that's in a garage. And of course, you might be
up on the second floor and you got carbon monoxide that's floating
throughout the cardinal and can fill the house
for carbon monoxide. So two things,
one, make sure you cut your car off.
All right, be open. Has either one of you ever done that, left

(59:57):
a car running? Yeah.

>> Jamie B (59:59):
Yeah. So, you know, you have full intention
of coming back and then you get caught up and doing something else.
And actually I did that at work.

>> Aaron Clements (01:00:06):
I tell you what I did. One time I was at the beach.
We were staying at a hotel. And I went upstairs and I
carried stuff upstairs and got. Got a lot of stuff
up there. And probably about, 2030 minutes later, I
said, well, I'm gonna go down and get one more load. And, went
downstairs and I had left the car running.

>> Jamie B (01:00:24):
It was a miracle it was still there.

If I wouldn't have went ahead and,
gone down for that second thing, it probably would have ran till it ran out
of gas. So it's easy to
do is what I'm saying. So be very careful with that.
Make sure.

>> Charles Davis (01:00:40):
I'm not gonna lie, I was concerned about that, with being out without power
for ten days. And, you know, you look around the neighborhood
and people are sitting in your cars. Yeah, I was glad they
were outside, but, you know.

>> Jamie B (01:00:51):
Yeah.

Couldn't help but wonder.

Well, that does lead to one other thing. of course, it can
easily happen. It's leaving a generator. You
run in a generator, you lost power, you run in a
generator. you gotta open window trying
to stay cool because you might not be running your ac and that
generator. Carbon monoxide might be going
inside the house. So be sure you move those away

(01:01:13):
into a good ventilated area.

Ventilated area.

>> Jamie B (01:01:16):
Well, a lot of the, newer generators will have
the carbon, carbon monoxide system
on it. Yes, the detector. And it should automatically
shut it down. So while that's a good thing, depending
on where you put the generator, it might be kicking
itself off because you have it too close to a wall or
too close to trash can or something, and it's just nothing. Yeah,

(01:01:36):
getting airflow past it, but still, you know,
be careful where you put.

You want it ventilated, but not, well ventilated where
you're at. So,
so do that now. so watch out for
carbon monoxide because it could be. It can be an
issue. It can slip upon you and, boom, cause some
problems. another thing that we run
into from time to time after this time of year is a
person riding down the road and they put on brakes and they hear a sloshing

(01:02:03):
noise, water sloshing
around inside their car.
sometimes if the rain is coming in, in certain
angles or certain intensity, it
can get in door panels. Now, there's normally
ways for it to get back out of the door
panel. Most of them have drains
and where the water just goes through a

(01:02:24):
little hole. But sometimes those get stopped up, they get
debris inside of them. So if you've got a vehicle
that when you put on brakes, you're here, water sloshing around, it's better to
go ahead and find a way to get that out of there. sometimes it might be in
a little cubby holes in the trunk back there.

Oh, another. Another good point to that is,
another thing people don't think about is getting your sunroof
trains.

Oh, yes.

You know, you know that that's a completely serviceable
thing that any reputable shop can do.
And it's good. It's forgotten about more times than anything else.

>> Jamie B (01:02:54):
Well, Taylor, Taylor Bryant from, one of the instructors at
Augusta Tech. He has a YouTube channel, and it's, Oh, shoot.
What is it? Auto scholar with mister.

That's it.

>> Jamie B (01:03:02):
Yeah, yeah. And he did a full video
tutorial about how to clean your own
sunroof drains out. so if you want to do it
yourself, Taylor is incredibly, knowledgeable.
His videos are awesome.

Mention his site one more time.

>> Jamie B (01:03:16):
Auto scholar with Mister B. Yep.

That's it. Yeah.

>> Jamie B (01:03:19):
And you can watch his step by step guide and
there. And he's got a lot of other stuff on his channel,
too. he's, he's just, he's just an amazing
person altogether.

Yeah.

>> Jamie B (01:03:29):
It's worth a. Worth a look into you.

That's a great job. And going to, and doing some great
stuff to do with Augusta technical college and automotive
department. So if you are a person who's
interested in, automotive
as a career, that technical college is going to
be a.
It already is a great thing to look at, but even more so
in the years to come because they go be, building some

(01:03:52):
beautiful stuff.

>> Jamie B (01:03:53):
Yeah. Well, as, as an aside and I'll let this go.
The, any proceeds that he gets from
YouTube for making his videos, he has a
scholarship foundation that all of his
profits go into that. And he gives it directly
back, to the students in the community.

Very, very nice.

>> Jamie B (01:04:10):
Yeah. Yeah.

That is awesome.
Got another email. Cody, ah, in
Tennessee wrote in last week asking
what he needs to do. It is
2017 GMC Canyon
to get it ready for winter. And he left his phone
number. So I just called because a lot of times that's faster and
just send an email. So I just called him. I thought

(01:04:32):
that I'd mention it here. I wanted to mention it
during the show also because that gives me a good chance to mention one
of my favorite products because there's so many things that
have to do with wintertime that they work with. That's peak.
they have the, the antifreeze plus
coolant and all the other things. But first I mentioned to them, have
a good winter inspection. You want to check things like the lights, the

(01:04:52):
tires and all of the other things that happen,
safety items, steering and just make sure everything's in good
condition. Find out if it's due for certain
fluid exchanges. but also,
if this to me is a real important thing where
people, a lot of people get, mixed up on,
they think that if you use the little

(01:05:13):
gauge and you check your antifreeze
and it says, hey, it can get down to
20 below zero, the channel freeze is good.
that's only one of the functions of
antifreeze. Yes, the main function,
next main function has to do with
corrosion resistance. There's additives that
antifreeze that keeps it from

(01:05:35):
letting, it corrode different parts of the cooling
system. And if you don't change your antifreeze from
time to time, you get things like water pumps,
radiators leaking, intake
manifold, gaskets, heater cores.
All of these things start going on because one of the
reasons they do that is you got these different
metals in your engine. You got aluminum,

(01:05:57):
iron, all of these other metals
that they, when that coolant goes past them, they wear
just a little bit, and these little particles get inside the
coolant. And then all it
takes is a slight bit of,
higher resistance on a ground, and
all of that turns into a battery. And it
just. Electrolysis, occurs.

It does.

Which kind of, the electrolysis is part of how you make hydrogen.
Yeah, but, but at electrolysis,
occurs, and then you have corrosion everywhere.
And I have actually seen water pumps
go bad. Brand new factory water pumps go
bad within a few months because of
high electrolysis. Now, that particular car had a bad ground.

>> Jamie B (01:06:40):
Yeah.

also. But it can, it can eat
stuff up in the cooling system. So if your
coolant has not been changed in a couple of
years, I would strongly consider it.
Now, some brand new cars may go
a little bit longer than that if they using the
right kind of coolant. But, on most
vehicles, every couple of years, it's a good idea to go

(01:07:03):
ahead and remove the old coolant. And there's machines that do
that now. You don't have to do the old. Loosen the
drain plug and drain it out and all that
other stuff. As a matter of fact, the machines are very important.
Important when you do it. the newer machines create
a vacuum. They suck all the old coolant
out. Then they put a vacuum on the system,

(01:07:23):
and then you turn a knob and boom, all new fluid
goes in to take its place. Then you don't have any air pockets.

>> Jamie B (01:07:29):
Yeah. Air is not your friend.

So, cooling, big deal. and when you
mentioned coolant, I like peak antifreeze plus coolant.
They make some make brands for just about
every type you can do. next thing has to do
with wiper blades. And of course, with wiper blades, if they're
due, if, if they're needed, you can scratch your windshield.
They don't clean. Good. A lot of different things. And I like

(01:07:51):
the peak optic plus or peak
silicone wiper blades. Check the
lights if you want brighter lights. Also, you can
get peak power vision lights. Those are
great. so peak makes a lot of stuff to get your car
ready for wintertime. And, oh, and let me mention
this. I mentioned that was a diesel. Yeah, peak,
makes my favorite def ah fluid. And that's the peak

(01:08:13):
blue def.

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