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November 20, 2023 30 mins
Business automation, propelled by Artificial Intelligence (AI), is revolutionizing industries, offering benefits and posing new challenges. With 45% of businesses utilizing automation technologies for cost reduction and operational efficiency, the automation systems market is set to reach $26 billion by 2025. However, aspects like job displacement, data biases, and privacy concerns add complexity. Businesses need to balance the benefits of automation, like cost savings and accuracy, with the potential pitfalls — substantial initial investment, system reliability, and impact on employment and data security. In this episode, we are joined by ​​Quinton Newman, CEO of Capri AI, to discuss how business automation enhances efficiency and carves out new pathways for innovation and cost management.
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