In today’s episode, we chat with Tyler Kotch, the owner and Chief Morale Officer of PIE.ZAA, a unique pizza place with a focus on quality, culture, and exceptional customer experience. Tyler’s career journey took an unexpected turn—transitioning from working in the operating room to running a business in the pizza industry. In this episode, Tyler shares how his attention to detail, a touch of OCD, and his no-nonsense attitude from the operating room have influenced how he runs PIE.ZAA.
Tyler opens up about the vision behind PIE.ZAA, his approach to leadership, and how he creates a positive team culture as a “Chief Morale Officer.” We also dive into the balance of striving for perfection while navigating the unpredictability of the restaurant world, the customer experience, and what makes PIE.ZAA stand out in a crowded industry.
Connect with Tyler:
IG: @pie_zaa
Website: https://www.piezaapizza.com/
Connect with Chris Salerno:
Website: www.qccapitalgroup.com
LinkedIn: Christopher Salerno
Instagram: @chris_salerno_
X (formerly Twitter): @Chris_Salerno_
TikTok: @chris_salerno_
Popular Podcasts
Bookmarked by Reese's Book Club
Welcome to Bookmarked by Reese’s Book Club — the podcast where great stories, bold women, and irresistible conversations collide! Hosted by award-winning journalist Danielle Robay, each week new episodes balance thoughtful literary insight with the fervor of buzzy book trends, pop culture and more. Bookmarked brings together celebrities, tastemakers, influencers and authors from Reese's Book Club and beyond to share stories that transcend the page. Pull up a chair. You’re not just listening — you’re part of the conversation.
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com