The car retail industry is an over trillion-dollar marketplace, and CarMax sits comfortably at the top when it comes to used cars. How do they remain successful? According to their Executive Vice President and Chief Information and Technology Officer Shamim Mohammad, it’s all about focusing on the customers and bringing integrity and honesty to the industry. When Shamim says “people first,” he doesn’t just mean customers. CarMax’s employees are at the core of the company’s success. In this week’s episode, Dan Roberts and Shamim talk about company values, becoming a digital company, and how to remain a successful company for decades to come. Plus, get inside details on the inner workings of CarMax and how they continue to innovate.
Listen to the end as David Alexander captures the brilliance of Peter High and Brian Watson for the Thought Leadership Moment!
Credits:
Guest - Shamim Mohammad
Host - Dan Roberts
Co-Host - David Alexander
Produced and distributed by - Social Origin
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