Episode 261: Boaz Maor discusses his experience starting a brand new role.
⏱️ Timestamps:
00:00:00 - Intro
00:01:14 - Why NPS matters more than you think
00:02:59 - The mission to fix healthcare
00:03:34 - Capitalism meets chaos in U.S. healthcare
00:10:15 - Making routine care truly affordable
00:16:09 - The three layers of customers
00:30:04 - Rethinking NPS for complex models
00:36:14 - Finding your fit in customer success
00:42:16 - Careers built on curiosity and connections
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Boaz Maor:
Boaz's LinkedIn: https://www.linkedin.com/in/boaz-s-maor-84810b/
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