002: What Makes a Great Ecommerce Brand Experience Work?

Is your ecom store making sales, but not getting repeat customers? Odds are, it’s time to work on your customer experience. 

Listen in as we take a closer look into the essence of what truly constitutes great branding beyond superficial elements like logos and packaging. We explore the critical importance of understanding and connecting with your customer base across every touchpoint, offering insights from both the perspectives of ecommerce and traditional retail. This episode is a masterclass in cultivating genuine brand loyalty and trust, essential for any business aiming for longevity in today's competitive marketplace.

You can find show notes and more information by clicking here: https://bit.ly/4aG9fx9

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