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November 27, 2025 31 mins

Today I’m joined by Madelyn Furlong, a marketing strategist and ShowIt website designer who helps service providers grow through smarter messaging, intentional client experience, and websites that actually convert.

With 8+ years in digital marketing, Madelyn has seen it all - and she’s here to share the simple shifts that turn “happy clients” into raving fans.

What You’ll Learn in This Episode:

  • How to create memorable client experiences (even if you’re not a “hospitality” person)
  • The underrated power of personalisation in a noisy online world
  • Small systems that make your clients feel seen, supported, and valued
  • Why going the extra mile doesn’t have to mean more work

Guest Spotlight: Madelyn Furlong

Madelyn Furlong is a marketing strategist and ShowIt website designer who helps service providers grow with clear messaging, intentional strategy, and high-converting websites. With 8+ years in digital marketing, she’s known for simplifying marketing, building trust through strong foundations, and creating websites that quietly do the heavy lifting.

Links & Resources:

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