May 26, 2025 • 37 mins
👉 Ready for the next step? Book a call: https://program.www.entremd.com/call
It’s time to face it… AI isn’t going anywhere.
AI is rapidly advancing and reshaping how businesses operate across the globe. For physicians, AI has already become an essential tool for growing practices efficiently. However, if you’re not careful about how you implement it, you could fall into some common pitfalls.
That’s why I’ve invited Nnamdi Chineme, a tech entrepreneur and business consultant with over 20 years of experience pioneering digital solutions across multiple industries. Nnamdi and I will discuss the right way to use AI, how physicians can leverage it to grow their businesses, and address common concerns around AI adoption.
If you don’t want to fall behind your colleagues, you’d better stick around.
Tune in!
—
Key Takeaways:
- 00:00 Intro
- 02:22 Nnamdi’s background in tech
- 02:59 The right attitude you should have toward AI
- 06:31 The best AI tool to get started
- 09:56 Concerns with using AI
- 15:00 Will AI replace our jobs?
- 18:33 Incorporating AI into your business
- 21:47 Building an AI team
- 29:07 Final thoughts
- 35:38 Outro
—
➡️ Learn more about Nnamdi:
• Website: https://nnamdichineme.com/
• LinkedIn: https://www.linkedin.com/in/nchineme/
Additional Resources:
- Learn more about my 12-month program.
- Interested in 1-on-1 coaching? Apply here.
- Grab a copy of the "The EntreMD Method" book.
When you are ready to work with us, here are three ways:
- EntreMD Business School Accelerator - If you are looking to make a 180 turnaround in your business in 90 days, this is the program for you.
- EntreMD Business School Grow - This is our year-long program with a track record of producing physician entrepreneurs who are building 6, 7 and 7+ figure businesses. They do this while building their dream lives!
- EntreMD Business School Scale - This is our high-level mastermind for physicians who have crossed the seven figure milestone and want to build their businesses to be well oiled machines that can run without them.
To get on a call with my team to determine your next best step, go here ...
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
If you're not using AI, we'll not hire you, because
in my world, as a developer, aiwill increase your productivity
30 to 40%.
I'm not going to go and hiresomebody that's operating at
100%.
I need 130 to 140.
That's what I'm paying for.
Speaker 2 (00:16):
Hi docs, Welcome to the EntreMD podcast, where it's
all about helping amazingphysicians just like you embrace
entrepreneurship so you canhave the freedom to live life
and practice medicine on yourterms.
I'm your host, Dr Imna.
Speaker 3 (00:35):
This is going to be a very like, super, super
exciting one, because I have aspecial guest on here and you
guys done very careful about theguests.
I bring on the Entremd podcastand we're going to talk about
something that we haven't talkedon the podcast yet, which is
artificial intelligence, andyou'll get to figure out a
little bit about why I haven'ttalked too much about it, but I
have brought someone who isphenomenal at the use of AI,
(00:59):
someone who is a serialentrepreneur, on for us to have
this conversation and we'rereally going to talk about you
know the way I think we shouldbe thinking about AI, because
you hear this come up a lot inthis episode, which is I think
it is the greatest.
Some of the greatest leveragewe'll have will be found in AI,
but also it is one of thebiggest distractions, biggest
(01:21):
time sucks and a disadvantagefor many people, really.
So this is going to be so great.
The ROI on this conversationwill blow your mind.
My guest today is NnamdiChinemere.
Nnamdi I was about to say DrNnamdi, because I interview
doctors for the most part, so wegive you an honorary doctorate.
Speaker 1 (01:37):
I'll take it, you'll take it.
Speaker 3 (01:39):
Okay, Nnamdi, I'm going to let you introduce
yourself.
Let the people know why I'm soexcited that you're on today.
Speaker 1 (01:44):
My name is Nnamdi Chiname.
I'm a tech guy with a lot ofbusiness wrapped around it, so I
run a consulting firm thathelps businesses, that helps
transform businesses and theiroperations, predominantly using
technology.
We do a lot about around.
Sometimes we build customsoftware for people or we just
show them how to use existingsoftware that is out there
(02:08):
already.
Ai is a big, not to saybuzzword, because it's not just
a buzz, but AI is out thereright now and that's one of the
greatest tools in today's worldto use to optimize your
processes and get a lot ofreturn on your investment.
Speaker 3 (02:22):
Well, I'm all for it, because that's what we're going
to talk about today, but tellus how long you've been an
entrepreneur for, because I wasthinking about it today and I
couldn't remember.
Speaker 1 (02:32):
Do you start before I did, or do it like how long?
That's a good question.
Where are we starting from?
Are we starting from Parkway?
Wow, yeah, probably before then.
I tried something before thenwhere I built software for the
Kleenex it was.
Those were off.
I was such a naive at thatpoint when I would go this stuff
, but you get a lot of learningfrom that.
(02:53):
So that's probably 2002, maybe.
Yeah, you've been anentrepreneur for a really long
time, man yeah, 2002.
Speaker 3 (03:02):
Okay, so serial entrepreneur, tech entrepreneur,
really genius at operationalefficiency, that's one of the
things I've really known you for.
And so, yeah, we're going totalk about this whole AI thing.
And, of course, everybody inAmerica loves your accents
because you know, we're allabout the British accent here.
But, okay, so I personally haveheld off on having the
(03:25):
conversation about AI for areally long time, and a huge
reason for that is because Ihave seen people go down rabbit
holes, blow weeks and months ofyou know times that they should
have been working on theirbusinesses, and they use this
time, you know, to study, 3000different tools that they're not
doing anything with, and I'mlike, oh gee, like stop, you
(03:47):
know, but that doesn't mean wedon't use it, right?
So talk to me about what youthink is the right attitude
people should have towards AI.
Speaker 1 (03:55):
There are two extremes.
Right, you've got the oneextreme.
Where is people that would just?
They're just ignoring it.
It's like, yeah, it sounds likea buzz, it's hype, it will die
out.
That's not going to happen.
Ai is here.
Ai is changing industries.
Ai is revolutionizingbusinesses and giving people
(04:15):
great ROI on their investments.
So AI is not going anywhere.
You then have people who, likeyou said, get into that rabbit
hole and they're just spendinghours and hours researching AI,
trying different tools, etc.
I think there's somewhere in themiddle right, where people,
(04:36):
rather than spend all that time,start simple, right.
So, for example, when I'mspeaking to people, I say, well,
you want to get into AI.
It's quite confusing.
You've got this urge to try andresearch everything before you
come up with how do you use itin your business?
I'm like, just stop right, geta basic tool, pay for it and
start using it, potentially inyour personal life.
(04:58):
So the way I look at AI is AIgives us a lot of information.
Right Prior to AI, I would haveto go and do a whole lot of
research so we might go onGoogle.
We're trying to figure outsomething.
We have a question that we wantto answer.
I don't know how do I buy a newblender?
Let's use that as an example.
You go onto Google, you startsearching.
(05:20):
You ask it a question what arethe great blenders out there?
You've got a hundred articlesthat you might need to comb
through to figure out thedifferent things.
You start to get confused.
Eventually you figure somethingout, maybe three, four hours
down the line.
Right, what AI does for ustoday is AI takes all of that
stress away from us.
So you ask it a question.
(05:41):
It has access to the internet,it goes on the internet, it
gathers all that information,does all that analysis that you
have done over four hours foritself and gives you a summary.
And the brilliant thing aboutit is that response that it's
giving you is most likely quitepersonalized to you, because
you've asked the question inyour own way, you've asked it
(06:02):
with requirements that apply toyou and it can respond to you
and give you great haylodresponses to yourself.
So ai is absolutely powerfuland a great tool that everyone,
I think, should be using.
But again, start small and tryand use it in your personal life
and see how you get along, getcomfortable with it, and then
(06:22):
you can start progressing fromthere into your business and
maybe giving it more complexthings, but at least by that
time you've got a goodunderstanding of how it works.
Speaker 3 (06:31):
What's your favorite tool?
I know there's no standardanswer to that, but maybe 70% of
the time.
What is the favorite tool thatyou recommend people start with?
Chatgpt.
Speaker 1 (06:40):
I think it's got a good in terms of.
So you've got in the AI world.
You've got horizontal AI, whichis sort of like your generalist
AI it's good at a lot of thingsand then you've got your
vertical AI as well that arevery specific about.
So you might have AIs that aregood at creating headshots, ais
that are good at deep research,but ChatGPT is a simple one that
(07:04):
can help you.
It's a more general tool andit's easy to.
I think the reason why I preferit is just the interface is
quite easy to use, whereas someof the other AI tools you know
are a bit more confusing.
So I'll say ChatGPT is probablythe best option.
Speaker 3 (07:21):
Some might be thinking about it like use it in
my personal life and they maybe thinking I'll use it the same
way I use Google right.
So can you help somebody kindof make that transition, because
it's a little more than what aGoogle search could do and many
people think about it like Idon't even know how I would use
it right.
Can you give some simplescenarios of this is how you can
(07:44):
use it for things you'realready doing, but you can start
outsourcing this to AI.
Speaker 1 (07:51):
Yeah.
So, ok, I'll give you anexample, my own example.
When I started, it was a bit ofa shock when I started using it
to see what it could actuallydo.
So my kids homeschool, like youknow, and when they, when they
were about to starthomeschooling, I needed to buy
headsets that they can use forclasses, because they still go
to classes, but their classesare online.
(08:11):
So I needed to get themheadsets.
And there I was thinking, ok, Ineed to get them headsets.
What do I need to think about?
I needed to have some noisecancelling so if someone is
screaming at home, it doesn'tget through and get into their
classes.
If we wanted them to go and sitdown in a cafe and harm their
classes, I don't want noise fromoutside to come in.
(08:32):
So I had all these requirementsand I went searching.
It took me about four hours, Ithink, to come up with a headset
that met the requirements forme, right?
I bought two of them for my twokids and I carried on, and this
was before I actively startedusing AI.
I had them installed on mylaptop, but for some reason, I
was going down my old path,which is the default is open a
(08:55):
browser, you go to Google andyou search, you do all the
research.
I went through probably about20 websites, maybe about five or
six YouTube videos.
So that's the process I wentthrough.
And then I started usingChatGPT and I thought to myself
you know what?
I'm going to ask ChatGPT toanswer to the question, to find
(09:15):
me headsets that meets thatparticular requirement.
And I gave you all the details.
I want them to be able to usein a cafe X, y, z, da, da, da.
And in two seconds it gave me alist of six headsets.
The one I picked was the secondone on the list.
Wow, so that's four hoursversus two seconds.
(09:36):
Maybe it took me about 30seconds to write it.
So I just say one minute, right, but again, four hours to one
minute.
And it was right there in frontof me.
It actually gave me a fewvideos to go on and videos I
could watch about that headset.
So I'm like, wow, okay, this ischanging the game.
Yes, this is definitelychanging the game.
Speaker 3 (09:56):
That is wild.
And if you think about thatbecause the reason why I asked
you that question is because wedo these things by default we
have a certain way of goingafter information we need to get
, whether that is planning avacation or, in your case, a
headset you want to do, orcomparing to schools or you know
some tool thing for, like, youknow, like even menus, like what
am I going to eat?
(10:17):
What are my options?
I have these things in myfridge.
What could I make with them?
I don't want to go shopping,right, and when you think about
all those things, there's somany hours that we spend.
So, for instance, you'retalking about saving four hours
on one search.
So think about it.
If we did that every day for amonth, that's 120 hours.
(10:37):
That is a ridiculous number ofhours, right, and so the amount
of time saving that can be doneis so mind blowing.
Speaker 1 (10:47):
It's incredible.
Speaker 3 (10:48):
And once you start, then what you're doing is you've
created a pattern, interruptthat you're no longer just
thinking, oh, if I wantsomething, go search for Google.
But I have to analyze it and Ihave to come up with the
questions.
I have to do everything to.
Now I have an assistant who cankind of do these things and I
can save all this time.
Once you see the pattern, onceyou start functioning that way,
(11:09):
it becomes the new Google searchand so in your business you
start functioning the same way.
So it's super powerful.
So let me tell you one of thethings that concerns me about AI
, which this is one of thereasons I didn't talk about it
till I fully developed what Iconsider is the responsible way
and the safe way to use AI.
One of the things is, after youask it questions for so long,
(11:32):
it becomes like this pillar ofinformation that is never wrong.
So it's almost like we nolonger trust ourselves and our
judgment and our dreams and whatwe really want done, and all of
this.
And we start outsourcing ouroriginal thoughts to AI, right,
and so I tell people I'm like,oh, my goodness, like you're the
(11:55):
visionary, you're the onegiving it direction.
It's your, your assistant, likeyou, can't reverse those roles.
It takes you to a badneighborhood.
Talk to me about that.
Speaker 1 (12:03):
You may not agree or not, but you know like talk to
me about you know what comes upfor you when you, when you think
about that one key thing to sayhere is that ai can make
mistakes, so we need to becareful about that, so we can't
just take everything it gives usas as gospel.
Sometimes we need to verifywhat it's saying to us or ask
the AI to verify its response.
(12:25):
That's one way to get aroundthat as well.
So, yes, I do agree with you.
An AI is a tool.
It's an assistant.
It doesn't replace you.
It doesn't replace the uniquethings about you that you bring
to the table.
Ai just helps you through thatprocess.
So you've got a thinkingprocess.
You've got strategies that youuse.
(12:45):
You can use AI to help youenhance that.
So, for example, you might wantto.
You need to give a talk in alive event or something like
that.
You can use the tool.
Obviously, you've got what youwant to speak around.
You've framed it and then youcan use the tool as a copywriter
.
But you need to be original toyourself.
(13:06):
You.
You should generate theconcepts around what.
You can use it to research tohelp you form your concept.
But at the end of the day, aiis a tool to help you can help
you write the the for your talk.
It can help you withpresentations.
It can help you with.
In my own world it will help uswith writing code and things
(13:27):
like that, but at the end of theday, we are the architects of
the code.
Ai is just helping us do thegrunt work, making things faster
.
Speaker 3 (13:35):
Oh, I love that we're the architects, right, and this
is just helping us do the gruntwork no-transcript child that
(14:07):
way.
But there's something you'retrying to do.
There's something you're tryingto accomplish right, like for
OnTrim, they have a veryspecific thing and very specific
thing that's driving me.
You know, I want to helpphysicians.
We did not get a businesseducation.
If we're not helped, thehealthcare system in America is
going to collapse and all ofthese things.
(14:28):
I want to help a hundredthousand people for a very
specific reason because if Icould touch 10%, then I can help
, like all of this stuff.
Now I can take this to AI andamplify it and package it and
all of this stuff, but thatoriginal thought, the direction,
all of that division, has tocome from me.
It has to come from me.
Speaker 1 (14:48):
Absolutely.
I mean, you're the oneinteracting with the people.
Remember, if you're, if you'vegot practice, you're interacting
with the patients, not the AI.
The AI is just there to helpyou form your ideas or help you
with tasks.
Speaker 3 (15:00):
Yeah, it does make mistakes, right.
Like I asked it something aboutstatistics on private practices
.
It's like 23 of privatepractices do this and 46% do
this.
And I was like, wait, I've beenresearching this data Like ever
since I started Ontario MDseven years ago.
I have never seen these stats.
And I'm like can you cite whereyou got this data from?
And it says, well, actually youknow, like I was caught in the
(15:23):
act.
Actually there's no direct.
I'm like don't mess with me.
Like don't mess with me, likethat.
So it's a very good tool, but Ijust want us to realize like
I'm the boss and AI assists me,and we don't want to ever
reverse those roles.
I think that takes us to areally, really bad place.
Okay, so there's a lot ofconcerns about AI replacing jobs
(15:47):
.
So many jobs will be lost andit's almost like the economic
apocalypse, if you will, andstuff like that.
What's your take on that?
Speaker 1 (15:55):
Yeah.
So thinking of where we are now, I kind of put them in two
buckets, right.
You've got jobs that arepotentially lower skilled, um,
repetitive, just task-based sortof roles.
So you like your data entry,some of the tasks that a va will
typically do.
I think ai will do some ofthose things right because
(16:16):
they're basic, they'rerepetitive.
There's a pro, there's awell-defined process to them,
there's no, it's not, it's notsubjective, it's black and white
, right, so ai will do.
I mean, if you said to an ai tocalculate, if you gave it the
right information, and calculatehow much tax you need to pay,
the rules are straightforward,right, the information is out
there.
It's mathematics one plus onestill remains two.
(16:38):
That's easy for ai.
So I think some of those jobswill go and people need to
upskill into, into other roles,similar to what happened when
computers were introduced.
Some job roles did go.
Tractors were introduced intofarming and the number of people
that work on farms reduced.
People had to go and pick otherjobs or upskill or learn how to
(17:01):
drive a tractor.
So those jobs are likely to goin the long run.
And there's the other bucket ofjobs that are more skilled, like
your software developers,physicians.
Those kinds of jobs I don'tthink would go.
However, people that don't takeadvantage of AI may lose their
(17:23):
jobs and the reason for that isthe expectations will change.
So, even from my ownperspective, when we're looking
at hiring software developersnow, the perspective is quite
different.
If you're not using AI, wepotentially would not hire you,
because in my world as adeveloper, ai would increase
(17:45):
your productivity in the regionof 30 to 40%.
I'm not going to go and hiresomebody that's operating at
100%.
I need 130 to 140.
That's what I'm paying for.
So I think those jobs will notbe replaced easily.
However, the expectations frompeople working in those jobs
(18:06):
will change and have changed.
To be fair, an accountant thatwas probably working the more
skilled jobs where people wouldhave to adopt AI and increase
(18:30):
their output to still remainrelevant.
Speaker 3 (18:33):
So it sounds like from what you're saying is, at
the end of the day, everybody'sgoing to need to upskill, but
some people are going to upskill, like you know, like completely
, and some other people aregoing to learn how to use AI to
multiply, probably evenexponentially, their output and
stuff like that, right?
And so what that means is, youknow, it really is an adapt or
(18:54):
die type of thing, and I thinkwith computers, the uptake was,
you know, it was slower in thebeginning and the disruption was
like, I mean, we're talkingdinosaur level slow, right,
compared to what AI is doing,because AI is evolving so
quickly that it's disruptingitself, which means, if you're
(19:16):
listening to this or you'rewatching this, you don't have
the liberty of taking your sweettime and, you know, trying to
figure it out, you want to startapplying this in a functional
way yesterday, right, but if youcouldn't do it yesterday, no
time like the present, right?
Today's a great day, so, okay.
So let's bring this, you know,to our playground, which is
(19:37):
entrepreneurship, right?
How should physicians thinkabout incorporating AI into
their businesses?
So I run a business.
I'm not doing any AI whatsoever.
I heard this, you know thistalk and I'm like, oh, my
goodness, like I can be an earlyadopter, because I think that
ship, the early adopter ship,has sailed, but I could be.
You know what is next?
(19:58):
Where would this person startfrom and how should they think
about this process of, you know,installing AI in their
businesses?
Speaker 1 (20:08):
Start by installing ChartGPT.
That's the first step.
Get access to the AI tools,right?
I mean, just one will do likewe said get access to ChartGPT,
and I think the way I look at itis where I've.
I mean, an easy way to start isyou've got a question that
needs answering and you you'rethinking to yourself well, I
(20:29):
haven't got time to do that.
You've got to change that frameto you've got a question that
needs an answer.
You can get that answer in twoseconds, right, so get it on
your phone.
It's easy.
That's the quick, quickest way,because sometimes, if you get
on your laptop, you think, oh,when I get back to my laptop,
just get it on your phone, right.
You think, oh, when I get backto my laptop, just get it on
your phone, right?
(20:51):
You have a question aboutsomething in your business.
It could be maybe you've got anew piece of software trying to
figure it out.
You go on ChatGPT, you type thequestion in there, get the
answer instantaneously.
You've got a process in yourbusiness that you're thinking
wouldn't it be nice if we couldmake this faster?
Just type that into chat GPTand see what chat GPT says and
you can have a.
It's conversational.
It's not like Google searcheswhere you type in one thing and
(21:13):
then you raise that and youstart a whole new search.
Right, it's conversational.
You could ask one question afteranother question.
That's how I would say peopleshould start right, just think
of what a problem you're tryingto solve in your day-to-day, and
I mean you don't have to thinkof the problem.
The problem will present itself.
Pick up your phone, type theproblem out in ChatGPT and ask
(21:33):
it for a solution.
It's that simple.
And always start small.
Get familiar with thetechnology, like I said earlier,
and see how you get on.
If you get hooked on it, youcould ask ChatGPT how to use
ChatGPT.
It put on it.
You could ask ChatGPT how touse ChatGPT.
It's not going to live.
Speaker 3 (21:47):
I love that and what I love about the conversation
we're having here is we're nottalking about rabbit holes.
This is so important, like Ihope everybody's getting this.
This is not you figuring outlike, ooh, what can I do with
ChatGPT?
What new problem can I createthat ChatGPT is going to solve?
What new project?
It's not that.
(22:08):
It's literally the things thatare driving you nuts in your
business now, the things thatyou're thinking, man.
I wish I had time to the thingsyou're thinking, man.
I wish I had somebody on myteam who could Like all those
things.
You think them all day, everyday, but prior to AI there was
(22:30):
no way to find the solution fromthem in a time-efficient way.
But now you can right, oranything that is like dead work
that you have to do.
Like, oh, we have to write thisletter to this insurance
company for XYZ.
Oh, my goodness, like, now youhave somebody.
Now chat GPT will be fine andit will never have an attitude,
it will never call out sick, itwill never come late to work,
(22:51):
right, and you can just say hey,like this is a letter that is
required.
Boom, boom, boom.
It can spit it out, you canedit if you want.
Boom, done right.
So it's this thing of I haveproblems in my business and I
have this tool that is a problemsolving tool, right, and so,
instead of it creating new stufffor you, you're taking this to
make problems go away.
(23:11):
That's what I love about thisapproach and you know like, and
we're going to do a deep, deep,deep dive on this during EntreMD
Live.
So EntreMD Live is our annualevents that we have in Atlanta.
It's happening in Atlanta, junethe 7th, 2025.
And it's going to be sophenomenal because we're there
to solve problems.
(23:32):
We're there to show you how tobe a seven-figure CEO, how to
run a seven-figure business,whether you're trying to get to
your first seven figures oryou're trying to add seven
figures.
And one of the things we'regoing to talk about and you're
listening to the speaker who'sgoing to talk about it is we're
going to talk about how toleverage AI to build a $250,000
team with $20.
We're talking a quarter of amillion dollars.
(23:53):
Think of what your businesscould be like if you can add
another quarter of a milliondollars in payroll, right as far
as team, but you're not addingthe payroll.
The payroll just costs you $20.
That is fantastic.
It's the best thing sincesliced bread.
So if you haven't booked yourticket, entremdcom forward,
slash live.
(24:14):
And actually in the EntreMDbusiness school, we're taking
this so seriously that we havecreated a whole new section
which is called AI with an ROI.
Right, it's not AI, the rabbithole?
It's not AI.
Ooh, this is so fascinating.
It's not AI.
Ooh, learn all the things.
It's AI with an ROI.
Literally, I'm bringing thistool in.
(24:34):
I'm using it in this way tocreate a return on investment.
Then I'm using it in this wayto create a return on my
investment because I don't wantmy clients going down rabbit
holes.
I don't want them outsourcingtheir brain and their original
thought to AI.
I don't want this to be thebiggest distraction, because for
me it's like the biggestleverage or the biggest
distraction.
I want this to be a tool thatwill absolutely change their
(24:56):
lives and the user responsibly.
So in the Entraining BusinessSchool, we're going to be doing
that.
It's going to be absolutelyamazing, absolutely amazing,
okay.
So N Nandi, we've talked aboutthis before, okay, so we'll talk
about it again.
If you don't know, nandi is mybrother right when.
You know he's my brother andyou know we come from a family
of four kids and two of usreally love to talk shop and two
(25:19):
of us don't want to talk shopat all.
So you know, when I want totalk shop, nambi is the one I
call.
And you know we just talk aboutchanging the world, leveraging
entrepreneurship and tech.
So so much fun.
So one of the things I've toldyou is that you know, in Entremd
, for instance, I want to build,and in my private practice
right, I want to build this team.
(25:39):
I want to have a large team sowe can do a lot of stuff in a
cost effective way, do a lot ofstuff in a cost-effective way,
and 75% of my team would be AIand then 25% would be human.
Because, for instance, you know, one of the issues we have with
private practice is how highthe overhead is, and a huge part
(26:00):
of the overhead is payroll,right, and I have this project,
right?
Guys, we're not going to talkabout it because I have this
project.
It's in a google drivesomewhere and it's called
project 20.
Okay, so private practiceoverhead will run anywhere from
40 to 70 percent for aninsurance-based private practice
.
I'm like, what if we could makethat number 20?
Okay, so I'm just bringing tomy world.
(26:21):
These are the kind of things,you know, my brother and I talk
about just stuff.
But how can we bring that to 20, right, 20%?
And one of the ways I think wewould do that is AI.
So, you know, talk to me.
Talk to people like am I nuts?
Is this something you know?
Is it a project I should pursue?
Should I ask Chad GPT how Iwould do this?
Speaker 1 (26:40):
You know, there you go.
That's how to use Chad GPT.
So what new strap gpd?
So, when you think it's doable,is it doable today?
That would that it will.
It will take some doing, butwhat we're seeing in the
industry is the speed at whichum, the capability of ai is is
becoming better and better.
It's just I mean, a month islike 10 years right now things
(27:05):
are getting.
It's getting a lot better, it'sgetting smarter.
I think to get to that point,you would have to leverage a lot
of, like I said earlier, whatis referred to as vertical AI,
which is specialized tools.
So, to take, for example,you've got a system that books
appointments, that you use forbooking appointments, et cetera.
You might have an AI that isabsolutely specialized in
(27:29):
booking appointments, which isdifferent from your chat GPT.
You might have an AI that canrespond to queries where people
ask oh, do I have an appointment?
Or when is my next appointment?
I can't remember.
You might have an AI tool thatresponds to that message as well
.
I think, as things progress andwe're beginning to see it,
because in my world, in the SaaSworld, the businesses, because
(27:51):
even the tech world, is gettingdisrupted by AI.
So there's some businesseswhere people pay monthly to use
the businesses that are beingjust eaten up by AI because AI
can just do it right.
Or people can use AI to buildthose tools for themselves and
make it, you know, even workbetter for them because it's
personalized.
The tools that will be relevantare those verticals where you're
(28:15):
specializing in something.
It's almost similar to theroles like data entry.
That's general stuff, butyou've got specialized things
like the lawyers, etc.
That are quite specialized.
Those are harder to disrupt.
So when those tools become moreadvanced, I think you're going
to have a lot of we can callthem ai employees, or I'm going
(28:35):
to call them.
You would have a few of thoseverticals and they'll be talking
to themselves.
They're referred to as agentsand there are a lot of protocols
that are being built these daysto have these agents employees
able to speak to themselves.
So you might have one that ishandling scheduling, that is
speaking with the system, thatis holding the information about
the patients.
So there's all this interestingstuff that is going on.
(28:57):
So would you be able to have75% of your work for us being AI
?
It's possible.
It's possible.
Speaker 3 (29:07):
I mean, entrepreneurs are problem solvers, right.
And adventure, you know, likewe love going on adventure and
you know and for me I've thoughtabout it has been a pain point
for so long Like that would beinteresting.
And it's not so much replacingwhen I think about it's not so
much replacing who I have, as itis augmenting who I have and
then having who I thought Icould never have.
(29:29):
You know what I mean Like Inever thought I could afford
this person on this team at all,but now I can't, right, and so
that's something that I'm reallylooking forward to exploring.
But from this conversation it'slike you know, use the general
stuff to the max and startplaying around with the
specialists and stuff like that.
So I'll let you know how theproject goes.
(29:50):
But it should be, it should bea whole lot of fun.
Speaker 1 (29:52):
I think you're absolutely right, because the
way I think of AI as well is yes, you can use AI to cut your
cost, but it's more fun to useit to grow your revenue.
Speaker 3 (30:02):
Yes, oh, my goodness, okay, say that one more time,
one more time for the people inthe back.
Say it one more time.
Speaker 1 (30:08):
So, yes, you can use AI to cut your costs, but it's a
lot more fun to use it to growyour revenue.
Right, let's two-edge thatrevenue rather than cut costs.
Speaker 3 (30:18):
Yeah, two exit, five exit, 10 exit, and if AI is
going to, lose its mind we mightas well go for it.
You know 100 exit, whatever Anyfinal words you'd leave with.
You know a doc who's let's saymaybe you know they're using
ChatGPT in some way.
Maybe they use it to.
You know, get some stuff forthe.
You know direction for theirsocial media and they use it for
(30:40):
some.
You know data analysis andthings like that.
But what would you say to thatperson?
Like you know final words,you'd leave them with because
you want them to be in aposition where they won't be the
ones to get disrupted.
Right, they'll be part of thedisruptors.
I heard someone say that AI isnot going to replace people, the
(31:01):
people who use AI will replacethose who don't right and we
want them to be the people whowill not be replaced, the people
who would be able to functionat like the highest level
possible, because they have allthese tools that they can use.
Speaker 1 (31:12):
So one of the things I found fascinating with AI is
or at least my use of AI is itsability to help me get myself on
stock when I'm thinking,because sometimes so, for
example, you might be thinking,well, I'm using AI in my
business, but am I using it theright way?
What else could I do?
Sometimes that's difficult tothink through, but the great
(31:33):
thing is that you can ask the AIthat question, right?
So it happens to me that Imight be thinking, oh, somebody
said I want this thing built,and I'm thinking I have no idea
what that is or how to build it,and I just go to the AI at that
point where I'm stuck and askit the question there and then,
and the response that comes backis great because you can then
(31:54):
ask it how should I be using itin my business?
And one of the interestingthings I've found is, if you ask
it to ask you clarifyingquestions, it will throw a whole
lot of questions at you thatyou can answer and it gives you
a great response.
So if you're stuck in thinkingof how you can use ai, ask the
ai how you can use ai.
(32:15):
So, just prompted to ask youquestions where you get, because
usually we think about usingthese tools as we have to ask
the questions.
But you can flip it around andsay, well, I don't know what
questions to ask, so you ask mewhat questions you want me to
ask you, sort of thing.
I think that's a nice way tounlock yourself when you get
stuck in your thinking.
Speaker 3 (32:35):
I love that.
I call that the million dollarquestion, right, like even after
it gives me some really greatoutput.
I'm like, hmm, now, think aboutthis, this employee never has a
bad attitude.
So I can ask you the samequestion 10 times, you know it
doesn't get offended.
And so I'm like, okay, whatquestions do I need to answer?
So you can give me the bestpossible response.
(32:57):
And usually we'll spit out somestuff.
And you know, like I like that,you like to type.
I'm not about that life and so Ijust hit the and.
And I don't like hitting therecording right where we're
having a conversation back andforth, because I'm so visual.
So when it starts reading outall this stuff, I'm like I don't
understand what you're sayingbecause I can't see it right.
(33:18):
And so I use the dictationbutton and I'm like you know,
ask me whatever, whatever.
So then, because it gives meseven questions, like I don't
want to, I don't want to typethe answer to seven questions,
and so I just dictate theanswers and all that and I can
go back and forth because it canfigure out how to organize it
and stuff like that.
And I just hit enter and it'sfascinating what responses it
(33:40):
gives me right, and I thinkthat's another thing about you
know, being that original.
Being original, being authentic,is the more you're able to
communicate what it is you want,what you're trying to do, the
context, all of that, the betterthe output you'll get right.
I see people who are like, oh,I don't have to do social media
anymore because it's chat, gpt,and it starts spitting out this
(34:01):
random, ridiculous nonsense andwhen you look at their social
media, you're like there's noway a human being would do this
and yeah, so that question isreally powerful.
So when you find yourself stuck, there's usually a question
there Instead of just sittingwith a question understand that
you have a tool now.
You have an assistant to helpyou with that.
So that's so powerful.
(34:22):
So, navdeep, thank you.
It is wow, it's almost midnightyour time, so thank you for
coming on to chat.
Speaker 1 (34:30):
My pleasure.
Speaker 3 (34:31):
And talk.
You know AI and all of thatstuff.
We're looking forward tohosting you in Atlanta on June,
the 7th.
And again, if you're notregistered, guys on tramdcom,
forward slash live.
This is not one to miss.
We are in times like 70% ofprivate practices are owned by
corporate, some kind ofcorporate entity, either private
equity or a hospital.
So many private, you know,physician businesses are going
(34:55):
out of business.
But physician businesses canthrive.
Mine are thriving.
I have so many clients who youknow, whose businesses show this
, and we're going to show youexactly how to do that and also
how to position yourself wheremedicine is being commoditized.
Ai is here, all of that stuff.
How do you thrive in the middleof the disruption?
Right, like that's what we'regoing to look at.
So again, entremediacom,forward slash live, super pumped
(35:19):
that you could catch thisepisode.
Make sure you share it with thedoctors in your world.
They'll thank you forever.
And then where do people go tofind you?
Like, if they want to, theywant to chat with you and you're
like I'm so efficient I don'tchat with people.
Speaker 1 (35:33):
I'm on LinkedIn Nnamdi Chiname or on Twitter,
nchiname.
Speaker 3 (35:37):
You guys go follow him.
Let him know how great thisconversation was.
Okay, the man stayed up tillmidnight for you guys.
Okay, thank you so much forcoming on, and everyone.
If you're not using AI, we'll not hire you, because
in my world, as a developer, aiwill increase your productivity
30 to 40%.
I'm not going to go and hiresomebody that's operating at
100%.
I need 130 to 140.
That's what I'm paying for.
Speaker 2 (00:16):
Hi docs, Welcome to the EntreMD podcast, where it's
all about helping amazingphysicians just like you embrace
entrepreneurship so you canhave the freedom to live life
and practice medicine on yourterms.
I'm your host, Dr Imna.
Speaker 3 (00:35):
This is going to be a very like, super, super
exciting one, because I have aspecial guest on here and you
guys done very careful about theguests.
I bring on the Entremd podcastand we're going to talk about
something that we haven't talkedon the podcast yet, which is
artificial intelligence, andyou'll get to figure out a
little bit about why I haven'ttalked too much about it, but I
have brought someone who isphenomenal at the use of AI,
(00:59):
someone who is a serialentrepreneur, on for us to have
this conversation and we'rereally going to talk about you
know the way I think we shouldbe thinking about AI, because
you hear this come up a lot inthis episode, which is I think
it is the greatest.
Some of the greatest leveragewe'll have will be found in AI,
but also it is one of thebiggest distractions, biggest
(01:21):
time sucks and a disadvantagefor many people, really.
So this is going to be so great.
The ROI on this conversationwill blow your mind.
My guest today is NnamdiChinemere.
Nnamdi I was about to say DrNnamdi, because I interview
doctors for the most part, so wegive you an honorary doctorate.
Speaker 1 (01:37):
I'll take it, you'll take it.
Speaker 3 (01:39):
Okay, Nnamdi, I'm going to let you introduce
yourself.
Let the people know why I'm soexcited that you're on today.
Speaker 1 (01:44):
My name is Nnamdi Chiname.
I'm a tech guy with a lot ofbusiness wrapped around it, so I
run a consulting firm thathelps businesses, that helps
transform businesses and theiroperations, predominantly using
technology.
We do a lot about around.
Sometimes we build customsoftware for people or we just
show them how to use existingsoftware that is out there
(02:08):
already.
Ai is a big, not to saybuzzword, because it's not just
a buzz, but AI is out thereright now and that's one of the
greatest tools in today's worldto use to optimize your
processes and get a lot ofreturn on your investment.
Speaker 3 (02:22):
Well, I'm all for it, because that's what we're going
to talk about today, but tellus how long you've been an
entrepreneur for, because I wasthinking about it today and I
couldn't remember.
Speaker 1 (02:32):
Do you start before I did, or do it like how long?
That's a good question.
Where are we starting from?
Are we starting from Parkway?
Wow, yeah, probably before then.
I tried something before thenwhere I built software for the
Kleenex it was.
Those were off.
I was such a naive at thatpoint when I would go this stuff
, but you get a lot of learningfrom that.
(02:53):
So that's probably 2002, maybe.
Yeah, you've been anentrepreneur for a really long
time, man yeah, 2002.
Speaker 3 (03:02):
Okay, so serial entrepreneur, tech entrepreneur,
really genius at operationalefficiency, that's one of the
things I've really known you for.
And so, yeah, we're going totalk about this whole AI thing.
And, of course, everybody inAmerica loves your accents
because you know, we're allabout the British accent here.
But, okay, so I personally haveheld off on having the
(03:25):
conversation about AI for areally long time, and a huge
reason for that is because Ihave seen people go down rabbit
holes, blow weeks and months ofyou know times that they should
have been working on theirbusinesses, and they use this
time, you know, to study, 3000different tools that they're not
doing anything with, and I'mlike, oh gee, like stop, you
(03:47):
know, but that doesn't mean wedon't use it, right?
So talk to me about what youthink is the right attitude
people should have towards AI.
Speaker 1 (03:55):
There are two extremes.
Right, you've got the oneextreme.
Where is people that would just?
They're just ignoring it.
It's like, yeah, it sounds likea buzz, it's hype, it will die
out.
That's not going to happen.
Ai is here.
Ai is changing industries.
Ai is revolutionizingbusinesses and giving people
(04:15):
great ROI on their investments.
So AI is not going anywhere.
You then have people who, likeyou said, get into that rabbit
hole and they're just spendinghours and hours researching AI,
trying different tools, etc.
I think there's somewhere in themiddle right, where people,
(04:36):
rather than spend all that time,start simple, right.
So, for example, when I'mspeaking to people, I say, well,
you want to get into AI.
It's quite confusing.
You've got this urge to try andresearch everything before you
come up with how do you use itin your business?
I'm like, just stop right, geta basic tool, pay for it and
start using it, potentially inyour personal life.
(04:58):
So the way I look at AI is AIgives us a lot of information.
Right Prior to AI, I would haveto go and do a whole lot of
research so we might go onGoogle.
We're trying to figure outsomething.
We have a question that we wantto answer.
I don't know how do I buy a newblender?
Let's use that as an example.
You go onto Google, you startsearching.
(05:20):
You ask it a question what arethe great blenders out there?
You've got a hundred articlesthat you might need to comb
through to figure out thedifferent things.
You start to get confused.
Eventually you figure somethingout, maybe three, four hours
down the line.
Right, what AI does for ustoday is AI takes all of that
stress away from us.
So you ask it a question.
(05:41):
It has access to the internet,it goes on the internet, it
gathers all that information,does all that analysis that you
have done over four hours foritself and gives you a summary.
And the brilliant thing aboutit is that response that it's
giving you is most likely quitepersonalized to you, because
you've asked the question inyour own way, you've asked it
(06:02):
with requirements that apply toyou and it can respond to you
and give you great haylodresponses to yourself.
So ai is absolutely powerfuland a great tool that everyone,
I think, should be using.
But again, start small and tryand use it in your personal life
and see how you get along, getcomfortable with it, and then
(06:22):
you can start progressing fromthere into your business and
maybe giving it more complexthings, but at least by that
time you've got a goodunderstanding of how it works.
Speaker 3 (06:31):
What's your favorite tool?
I know there's no standardanswer to that, but maybe 70% of
the time.
What is the favorite tool thatyou recommend people start with?
Chatgpt.
Speaker 1 (06:40):
I think it's got a good in terms of.
So you've got in the AI world.
You've got horizontal AI, whichis sort of like your generalist
AI it's good at a lot of thingsand then you've got your
vertical AI as well that arevery specific about.
So you might have AIs that aregood at creating headshots, ais
that are good at deep research,but ChatGPT is a simple one that
(07:04):
can help you.
It's a more general tool andit's easy to.
I think the reason why I preferit is just the interface is
quite easy to use, whereas someof the other AI tools you know
are a bit more confusing.
So I'll say ChatGPT is probablythe best option.
Speaker 3 (07:21):
Some might be thinking about it like use it in
my personal life and they maybe thinking I'll use it the same
way I use Google right.
So can you help somebody kindof make that transition, because
it's a little more than what aGoogle search could do and many
people think about it like Idon't even know how I would use
it right.
Can you give some simplescenarios of this is how you can
(07:44):
use it for things you'realready doing, but you can start
outsourcing this to AI.
Speaker 1 (07:51):
Yeah.
So, ok, I'll give you anexample, my own example.
When I started, it was a bit ofa shock when I started using it
to see what it could actuallydo.
So my kids homeschool, like youknow, and when they, when they
were about to starthomeschooling, I needed to buy
headsets that they can use forclasses, because they still go
to classes, but their classesare online.
(08:11):
So I needed to get themheadsets.
And there I was thinking, ok, Ineed to get them headsets.
What do I need to think about?
I needed to have some noisecancelling so if someone is
screaming at home, it doesn'tget through and get into their
classes.
If we wanted them to go and sitdown in a cafe and harm their
classes, I don't want noise fromoutside to come in.
(08:32):
So I had all these requirementsand I went searching.
It took me about four hours, Ithink, to come up with a headset
that met the requirements forme, right?
I bought two of them for my twokids and I carried on, and this
was before I actively startedusing AI.
I had them installed on mylaptop, but for some reason, I
was going down my old path,which is the default is open a
(08:55):
browser, you go to Google andyou search, you do all the
research.
I went through probably about20 websites, maybe about five or
six YouTube videos.
So that's the process I wentthrough.
And then I started usingChatGPT and I thought to myself
you know what?
I'm going to ask ChatGPT toanswer to the question, to find
(09:15):
me headsets that meets thatparticular requirement.
And I gave you all the details.
I want them to be able to usein a cafe X, y, z, da, da, da.
And in two seconds it gave me alist of six headsets.
The one I picked was the secondone on the list.
Wow, so that's four hoursversus two seconds.
(09:36):
Maybe it took me about 30seconds to write it.
So I just say one minute, right, but again, four hours to one
minute.
And it was right there in frontof me.
It actually gave me a fewvideos to go on and videos I
could watch about that headset.
So I'm like, wow, okay, this ischanging the game.
Yes, this is definitelychanging the game.
Speaker 3 (09:56):
That is wild.
And if you think about thatbecause the reason why I asked
you that question is because wedo these things by default we
have a certain way of goingafter information we need to get
, whether that is planning avacation or, in your case, a
headset you want to do, orcomparing to schools or you know
some tool thing for, like, youknow, like even menus, like what
am I going to eat?
(10:17):
What are my options?
I have these things in myfridge.
What could I make with them?
I don't want to go shopping,right, and when you think about
all those things, there's somany hours that we spend.
So, for instance, you'retalking about saving four hours
on one search.
So think about it.
If we did that every day for amonth, that's 120 hours.
(10:37):
That is a ridiculous number ofhours, right, and so the amount
of time saving that can be doneis so mind blowing.
Speaker 1 (10:47):
It's incredible.
Speaker 3 (10:48):
And once you start, then what you're doing is you've
created a pattern, interruptthat you're no longer just
thinking, oh, if I wantsomething, go search for Google.
But I have to analyze it and Ihave to come up with the
questions.
I have to do everything to.
Now I have an assistant who cankind of do these things and I
can save all this time.
Once you see the pattern, onceyou start functioning that way,
(11:09):
it becomes the new Google searchand so in your business you
start functioning the same way.
So it's super powerful.
So let me tell you one of thethings that concerns me about AI
, which this is one of thereasons I didn't talk about it
till I fully developed what Iconsider is the responsible way
and the safe way to use AI.
One of the things is, after youask it questions for so long,
(11:32):
it becomes like this pillar ofinformation that is never wrong.
So it's almost like we nolonger trust ourselves and our
judgment and our dreams and whatwe really want done, and all of
this.
And we start outsourcing ouroriginal thoughts to AI, right,
and so I tell people I'm like,oh, my goodness, like you're the
(11:55):
visionary, you're the onegiving it direction.
It's your, your assistant, likeyou, can't reverse those roles.
It takes you to a badneighborhood.
Talk to me about that.
Speaker 1 (12:03):
You may not agree or not, but you know like talk to
me about you know what comes upfor you when you, when you think
about that one key thing to sayhere is that ai can make
mistakes, so we need to becareful about that, so we can't
just take everything it gives usas as gospel.
Sometimes we need to verifywhat it's saying to us or ask
the AI to verify its response.
(12:25):
That's one way to get aroundthat as well.
So, yes, I do agree with you.
An AI is a tool.
It's an assistant.
It doesn't replace you.
It doesn't replace the uniquethings about you that you bring
to the table.
Ai just helps you through thatprocess.
So you've got a thinkingprocess.
You've got strategies that youuse.
(12:45):
You can use AI to help youenhance that.
So, for example, you might wantto.
You need to give a talk in alive event or something like
that.
You can use the tool.
Obviously, you've got what youwant to speak around.
You've framed it and then youcan use the tool as a copywriter
.
But you need to be original toyourself.
(13:06):
You.
You should generate theconcepts around what.
You can use it to research tohelp you form your concept.
But at the end of the day, aiis a tool to help you can help
you write the the for your talk.
It can help you withpresentations.
It can help you with.
In my own world it will help uswith writing code and things
(13:27):
like that, but at the end of theday, we are the architects of
the code.
Ai is just helping us do thegrunt work, making things faster
.
Speaker 3 (13:35):
Oh, I love that we're the architects, right, and this
is just helping us do the gruntwork no-transcript child that
(14:07):
way.
But there's something you'retrying to do.
There's something you're tryingto accomplish right, like for
OnTrim, they have a veryspecific thing and very specific
thing that's driving me.
You know, I want to helpphysicians.
We did not get a businesseducation.
If we're not helped, thehealthcare system in America is
going to collapse and all ofthese things.
(14:28):
I want to help a hundredthousand people for a very
specific reason because if Icould touch 10%, then I can help
, like all of this stuff.
Now I can take this to AI andamplify it and package it and
all of this stuff, but thatoriginal thought, the direction,
all of that division, has tocome from me.
It has to come from me.
Speaker 1 (14:48):
Absolutely.
I mean, you're the oneinteracting with the people.
Remember, if you're, if you'vegot practice, you're interacting
with the patients, not the AI.
The AI is just there to helpyou form your ideas or help you
with tasks.
Speaker 3 (15:00):
Yeah, it does make mistakes, right.
Like I asked it something aboutstatistics on private practices
.
It's like 23 of privatepractices do this and 46% do
this.
And I was like, wait, I've beenresearching this data Like ever
since I started Ontario MDseven years ago.
I have never seen these stats.
And I'm like can you cite whereyou got this data from?
And it says, well, actually youknow, like I was caught in the
(15:23):
act.
Actually there's no direct.
I'm like don't mess with me.
Like don't mess with me, likethat.
So it's a very good tool, but Ijust want us to realize like
I'm the boss and AI assists me,and we don't want to ever
reverse those roles.
I think that takes us to areally, really bad place.
Okay, so there's a lot ofconcerns about AI replacing jobs
(15:47):
.
So many jobs will be lost andit's almost like the economic
apocalypse, if you will, andstuff like that.
What's your take on that?
Speaker 1 (15:55):
Yeah.
So thinking of where we are now, I kind of put them in two
buckets, right.
You've got jobs that arepotentially lower skilled, um,
repetitive, just task-based sortof roles.
So you like your data entry,some of the tasks that a va will
typically do.
I think ai will do some ofthose things right because
(16:16):
they're basic, they'rerepetitive.
There's a pro, there's awell-defined process to them,
there's no, it's not, it's notsubjective, it's black and white
, right, so ai will do.
I mean, if you said to an ai tocalculate, if you gave it the
right information, and calculatehow much tax you need to pay,
the rules are straightforward,right, the information is out
there.
It's mathematics one plus onestill remains two.
(16:38):
That's easy for ai.
So I think some of those jobswill go and people need to
upskill into, into other roles,similar to what happened when
computers were introduced.
Some job roles did go.
Tractors were introduced intofarming and the number of people
that work on farms reduced.
People had to go and pick otherjobs or upskill or learn how to
(17:01):
drive a tractor.
So those jobs are likely to goin the long run.
And there's the other bucket ofjobs that are more skilled, like
your software developers,physicians.
Those kinds of jobs I don'tthink would go.
However, people that don't takeadvantage of AI may lose their
(17:23):
jobs and the reason for that isthe expectations will change.
So, even from my ownperspective, when we're looking
at hiring software developersnow, the perspective is quite
different.
If you're not using AI, wepotentially would not hire you,
because in my world as adeveloper, ai would increase
(17:45):
your productivity in the regionof 30 to 40%.
I'm not going to go and hiresomebody that's operating at
100%.
I need 130 to 140.
That's what I'm paying for.
So I think those jobs will notbe replaced easily.
However, the expectations frompeople working in those jobs
(18:06):
will change and have changed.
To be fair, an accountant thatwas probably working the more
skilled jobs where people wouldhave to adopt AI and increase
(18:30):
their output to still remainrelevant.
Speaker 3 (18:33):
So it sounds like from what you're saying is, at
the end of the day, everybody'sgoing to need to upskill, but
some people are going to upskill, like you know, like completely
, and some other people aregoing to learn how to use AI to
multiply, probably evenexponentially, their output and
stuff like that, right?
And so what that means is, youknow, it really is an adapt or
(18:54):
die type of thing, and I thinkwith computers, the uptake was,
you know, it was slower in thebeginning and the disruption was
like, I mean, we're talkingdinosaur level slow, right,
compared to what AI is doing,because AI is evolving so
quickly that it's disruptingitself, which means, if you're
(19:16):
listening to this or you'rewatching this, you don't have
the liberty of taking your sweettime and, you know, trying to
figure it out, you want to startapplying this in a functional
way yesterday, right, but if youcouldn't do it yesterday, no
time like the present, right?
Today's a great day, so, okay.
So let's bring this, you know,to our playground, which is
(19:37):
entrepreneurship, right?
How should physicians thinkabout incorporating AI into
their businesses?
So I run a business.
I'm not doing any AI whatsoever.
I heard this, you know thistalk and I'm like, oh, my
goodness, like I can be an earlyadopter, because I think that
ship, the early adopter ship,has sailed, but I could be.
You know what is next?
(19:58):
Where would this person startfrom and how should they think
about this process of, you know,installing AI in their
businesses?
Speaker 1 (20:08):
Start by installing ChartGPT.
That's the first step.
Get access to the AI tools,right?
I mean, just one will do likewe said get access to ChartGPT,
and I think the way I look at itis where I've.
I mean, an easy way to start isyou've got a question that
needs answering and you you'rethinking to yourself well, I
(20:29):
haven't got time to do that.
You've got to change that frameto you've got a question that
needs an answer.
You can get that answer in twoseconds, right, so get it on
your phone.
It's easy.
That's the quick, quickest way,because sometimes, if you get
on your laptop, you think, oh,when I get back to my laptop,
just get it on your phone, right.
You think, oh, when I get backto my laptop, just get it on
your phone, right?
(20:51):
You have a question aboutsomething in your business.
It could be maybe you've got anew piece of software trying to
figure it out.
You go on ChatGPT, you type thequestion in there, get the
answer instantaneously.
You've got a process in yourbusiness that you're thinking
wouldn't it be nice if we couldmake this faster?
Just type that into chat GPTand see what chat GPT says and
you can have a.
It's conversational.
It's not like Google searcheswhere you type in one thing and
(21:13):
then you raise that and youstart a whole new search.
Right, it's conversational.
You could ask one question afteranother question.
That's how I would say peopleshould start right, just think
of what a problem you're tryingto solve in your day-to-day, and
I mean you don't have to thinkof the problem.
The problem will present itself.
Pick up your phone, type theproblem out in ChatGPT and ask
(21:33):
it for a solution.
It's that simple.
And always start small.
Get familiar with thetechnology, like I said earlier,
and see how you get on.
If you get hooked on it, youcould ask ChatGPT how to use
ChatGPT.
It put on it.
You could ask ChatGPT how touse ChatGPT.
It's not going to live.
Speaker 3 (21:47):
I love that and what I love about the conversation
we're having here is we're nottalking about rabbit holes.
This is so important, like Ihope everybody's getting this.
This is not you figuring outlike, ooh, what can I do with
ChatGPT?
What new problem can I createthat ChatGPT is going to solve?
What new project?
It's not that.
(22:08):
It's literally the things thatare driving you nuts in your
business now, the things thatyou're thinking, man.
I wish I had time to the thingsyou're thinking, man.
I wish I had somebody on myteam who could Like all those
things.
You think them all day, everyday, but prior to AI there was
(22:30):
no way to find the solution fromthem in a time-efficient way.
But now you can right, oranything that is like dead work
that you have to do.
Like, oh, we have to write thisletter to this insurance
company for XYZ.
Oh, my goodness, like, now youhave somebody.
Now chat GPT will be fine andit will never have an attitude,
it will never call out sick, itwill never come late to work,
(22:51):
right, and you can just say hey,like this is a letter that is
required.
Boom, boom, boom.
It can spit it out, you canedit if you want.
Boom, done right.
So it's this thing of I haveproblems in my business and I
have this tool that is a problemsolving tool, right, and so,
instead of it creating new stufffor you, you're taking this to
make problems go away.
(23:11):
That's what I love about thisapproach and you know like, and
we're going to do a deep, deep,deep dive on this during EntreMD
Live.
So EntreMD Live is our annualevents that we have in Atlanta.
It's happening in Atlanta, junethe 7th, 2025.
And it's going to be sophenomenal because we're there
to solve problems.
(23:32):
We're there to show you how tobe a seven-figure CEO, how to
run a seven-figure business,whether you're trying to get to
your first seven figures oryou're trying to add seven
figures.
And one of the things we'regoing to talk about and you're
listening to the speaker who'sgoing to talk about it is we're
going to talk about how toleverage AI to build a $250,000
team with $20.
We're talking a quarter of amillion dollars.
(23:53):
Think of what your businesscould be like if you can add
another quarter of a milliondollars in payroll, right as far
as team, but you're not addingthe payroll.
The payroll just costs you $20.
That is fantastic.
It's the best thing sincesliced bread.
So if you haven't booked yourticket, entremdcom forward,
slash live.
(24:14):
And actually in the EntreMDbusiness school, we're taking
this so seriously that we havecreated a whole new section
which is called AI with an ROI.
Right, it's not AI, the rabbithole?
It's not AI.
Ooh, this is so fascinating.
It's not AI.
Ooh, learn all the things.
It's AI with an ROI.
Literally, I'm bringing thistool in.
(24:34):
I'm using it in this way tocreate a return on investment.
Then I'm using it in this wayto create a return on my
investment because I don't wantmy clients going down rabbit
holes.
I don't want them outsourcingtheir brain and their original
thought to AI.
I don't want this to be thebiggest distraction, because for
me it's like the biggestleverage or the biggest
distraction.
I want this to be a tool thatwill absolutely change their
(24:56):
lives and the user responsibly.
So in the Entraining BusinessSchool, we're going to be doing
that.
It's going to be absolutelyamazing, absolutely amazing,
okay.
So N Nandi, we've talked aboutthis before, okay, so we'll talk
about it again.
If you don't know, nandi is mybrother right when.
You know he's my brother andyou know we come from a family
of four kids and two of usreally love to talk shop and two
(25:19):
of us don't want to talk shopat all.
So you know, when I want totalk shop, nambi is the one I
call.
And you know we just talk aboutchanging the world, leveraging
entrepreneurship and tech.
So so much fun.
So one of the things I've toldyou is that you know, in Entremd
, for instance, I want to build,and in my private practice
right, I want to build this team.
(25:39):
I want to have a large team sowe can do a lot of stuff in a
cost effective way, do a lot ofstuff in a cost-effective way,
and 75% of my team would be AIand then 25% would be human.
Because, for instance, you know, one of the issues we have with
private practice is how highthe overhead is, and a huge part
(26:00):
of the overhead is payroll,right, and I have this project,
right?
Guys, we're not going to talkabout it because I have this
project.
It's in a google drivesomewhere and it's called
project 20.
Okay, so private practiceoverhead will run anywhere from
40 to 70 percent for aninsurance-based private practice
.
I'm like, what if we could makethat number 20?
Okay, so I'm just bringing tomy world.
(26:21):
These are the kind of things,you know, my brother and I talk
about just stuff.
But how can we bring that to 20, right, 20%?
And one of the ways I think wewould do that is AI.
So, you know, talk to me.
Talk to people like am I nuts?
Is this something you know?
Is it a project I should pursue?
Should I ask Chad GPT how Iwould do this?
Speaker 1 (26:40):
You know, there you go.
That's how to use Chad GPT.
So what new strap gpd?
So, when you think it's doable,is it doable today?
That would that it will.
It will take some doing, butwhat we're seeing in the
industry is the speed at whichum, the capability of ai is is
becoming better and better.
It's just I mean, a month islike 10 years right now things
(27:05):
are getting.
It's getting a lot better, it'sgetting smarter.
I think to get to that point,you would have to leverage a lot
of, like I said earlier, whatis referred to as vertical AI,
which is specialized tools.
So, to take, for example,you've got a system that books
appointments, that you use forbooking appointments, et cetera.
You might have an AI that isabsolutely specialized in
(27:29):
booking appointments, which isdifferent from your chat GPT.
You might have an AI that canrespond to queries where people
ask oh, do I have an appointment?
Or when is my next appointment?
I can't remember.
You might have an AI tool thatresponds to that message as well
.
I think, as things progress andwe're beginning to see it,
because in my world, in the SaaSworld, the businesses, because
(27:51):
even the tech world, is gettingdisrupted by AI.
So there's some businesseswhere people pay monthly to use
the businesses that are beingjust eaten up by AI because AI
can just do it right.
Or people can use AI to buildthose tools for themselves and
make it, you know, even workbetter for them because it's
personalized.
The tools that will be relevantare those verticals where you're
(28:15):
specializing in something.
It's almost similar to theroles like data entry.
That's general stuff, butyou've got specialized things
like the lawyers, etc.
That are quite specialized.
Those are harder to disrupt.
So when those tools become moreadvanced, I think you're going
to have a lot of we can callthem ai employees, or I'm going
(28:35):
to call them.
You would have a few of thoseverticals and they'll be talking
to themselves.
They're referred to as agentsand there are a lot of protocols
that are being built these daysto have these agents employees
able to speak to themselves.
So you might have one that ishandling scheduling, that is
speaking with the system, thatis holding the information about
the patients.
So there's all this interestingstuff that is going on.
(28:57):
So would you be able to have75% of your work for us being AI
?
It's possible.
It's possible.
Speaker 3 (29:07):
I mean, entrepreneurs are problem solvers, right.
And adventure, you know, likewe love going on adventure and
you know and for me I've thoughtabout it has been a pain point
for so long Like that would beinteresting.
And it's not so much replacingwhen I think about it's not so
much replacing who I have, as itis augmenting who I have and
then having who I thought Icould never have.
(29:29):
You know what I mean Like Inever thought I could afford
this person on this team at all,but now I can't, right, and so
that's something that I'm reallylooking forward to exploring.
But from this conversation it'slike you know, use the general
stuff to the max and startplaying around with the
specialists and stuff like that.
So I'll let you know how theproject goes.
(29:50):
But it should be, it should bea whole lot of fun.
Speaker 1 (29:52):
I think you're absolutely right, because the
way I think of AI as well is yes, you can use AI to cut your
cost, but it's more fun to useit to grow your revenue.
Speaker 3 (30:02):
Yes, oh, my goodness, okay, say that one more time,
one more time for the people inthe back.
Say it one more time.
Speaker 1 (30:08):
So, yes, you can use AI to cut your costs, but it's a
lot more fun to use it to growyour revenue.
Right, let's two-edge thatrevenue rather than cut costs.
Speaker 3 (30:18):
Yeah, two exit, five exit, 10 exit, and if AI is
going to, lose its mind we mightas well go for it.
You know 100 exit, whatever Anyfinal words you'd leave with.
You know a doc who's let's saymaybe you know they're using
ChatGPT in some way.
Maybe they use it to.
You know, get some stuff forthe.
You know direction for theirsocial media and they use it for
(30:40):
some.
You know data analysis andthings like that.
But what would you say to thatperson?
Like you know final words,you'd leave them with because
you want them to be in aposition where they won't be the
ones to get disrupted.
Right, they'll be part of thedisruptors.
I heard someone say that AI isnot going to replace people, the
(31:01):
people who use AI will replacethose who don't right and we
want them to be the people whowill not be replaced, the people
who would be able to functionat like the highest level
possible, because they have allthese tools that they can use.
Speaker 1 (31:12):
So one of the things I found fascinating with AI is
or at least my use of AI is itsability to help me get myself on
stock when I'm thinking,because sometimes so, for
example, you might be thinking,well, I'm using AI in my
business, but am I using it theright way?
What else could I do?
Sometimes that's difficult tothink through, but the great
(31:33):
thing is that you can ask the AIthat question, right?
So it happens to me that Imight be thinking, oh, somebody
said I want this thing built,and I'm thinking I have no idea
what that is or how to build it,and I just go to the AI at that
point where I'm stuck and askit the question there and then,
and the response that comes backis great because you can then
(31:54):
ask it how should I be using itin my business?
And one of the interestingthings I've found is, if you ask
it to ask you clarifyingquestions, it will throw a whole
lot of questions at you thatyou can answer and it gives you
a great response.
So if you're stuck in thinkingof how you can use ai, ask the
ai how you can use ai.
(32:15):
So, just prompted to ask youquestions where you get, because
usually we think about usingthese tools as we have to ask
the questions.
But you can flip it around andsay, well, I don't know what
questions to ask, so you ask mewhat questions you want me to
ask you, sort of thing.
I think that's a nice way tounlock yourself when you get
stuck in your thinking.
Speaker 3 (32:35):
I love that.
I call that the million dollarquestion, right, like even after
it gives me some really greatoutput.
I'm like, hmm, now, think aboutthis, this employee never has a
bad attitude.
So I can ask you the samequestion 10 times, you know it
doesn't get offended.
And so I'm like, okay, whatquestions do I need to answer?
So you can give me the bestpossible response.
(32:57):
And usually we'll spit out somestuff.
And you know, like I like that,you like to type.
I'm not about that life and so Ijust hit the and.
And I don't like hitting therecording right where we're
having a conversation back andforth, because I'm so visual.
So when it starts reading outall this stuff, I'm like I don't
understand what you're sayingbecause I can't see it right.
(33:18):
And so I use the dictationbutton and I'm like you know,
ask me whatever, whatever.
So then, because it gives meseven questions, like I don't
want to, I don't want to typethe answer to seven questions,
and so I just dictate theanswers and all that and I can
go back and forth because it canfigure out how to organize it
and stuff like that.
And I just hit enter and it'sfascinating what responses it
(33:40):
gives me right, and I thinkthat's another thing about you
know, being that original.
Being original, being authentic,is the more you're able to
communicate what it is you want,what you're trying to do, the
context, all of that, the betterthe output you'll get right.
I see people who are like, oh,I don't have to do social media
anymore because it's chat, gpt,and it starts spitting out this
(34:01):
random, ridiculous nonsense andwhen you look at their social
media, you're like there's noway a human being would do this
and yeah, so that question isreally powerful.
So when you find yourself stuck, there's usually a question
there Instead of just sittingwith a question understand that
you have a tool now.
You have an assistant to helpyou with that.
So that's so powerful.
(34:22):
So, navdeep, thank you.
It is wow, it's almost midnightyour time, so thank you for
coming on to chat.
Speaker 1 (34:30):
My pleasure.
Speaker 3 (34:31):
And talk.
You know AI and all of thatstuff.
We're looking forward tohosting you in Atlanta on June,
the 7th.
And again, if you're notregistered, guys on tramdcom,
forward slash live.
This is not one to miss.
We are in times like 70% ofprivate practices are owned by
corporate, some kind ofcorporate entity, either private
equity or a hospital.
So many private, you know,physician businesses are going
(34:55):
out of business.
But physician businesses canthrive.
Mine are thriving.
I have so many clients who youknow, whose businesses show this
, and we're going to show youexactly how to do that and also
how to position yourself wheremedicine is being commoditized.
Ai is here, all of that stuff.
How do you thrive in the middleof the disruption?
Right, like that's what we'regoing to look at.
So again, entremediacom,forward slash live, super pumped
(35:19):
that you could catch thisepisode.
Make sure you share it with thedoctors in your world.
They'll thank you forever.
And then where do people go tofind you?
Like, if they want to, theywant to chat with you and you're
like I'm so efficient I don'tchat with people.
Speaker 1 (35:33):
I'm on LinkedIn Nnamdi Chiname or on Twitter,
nchiname.
Speaker 3 (35:37):
You guys go follow him.
Let him know how great thisconversation was.
Okay, the man stayed up tillmidnight for you guys.
Okay, thank you so much forcoming on, and everyone.
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