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September 3, 2025 129 mins

If you’ve followed this show for a while, you’ll know how much of a personal interest I have in leadership. And part of the reason for that is because, like many of you, I carry a fear with me: the fear that I might go through my career having an unintended impact on people. That the way I lead, or fail to lead, could leave a mark I never meant to.

I think very few people really study leadership. Too often, we assume we can just pull it out of our back pocket, lean on a few inspirational quotes, or stick some words up on a wall and call it leadership. But it’s not that simple. Leadership is complex, it’s human, and it shapes the culture of our organisations more than anything else.

And if we want an optimistic future for the UK Fire and Rescue Service, we have to give leadership the attention it deserves. Because whether it’s at station level, on-call, or at chief officer rank, the decisions our leaders make affect trust, confidence, and the very fabric of how we work together.

That’s why I was so keen to sit down with Mark Baxter, Chief Fire Officer of Lincolnshire Fire and Rescue. Together, we explored not just leadership and personal growth, but also the vital role of community engagement through fire cadets, the opportunities and challenges within on-call firefighting, and how apprenticeships can open pathways for the next generation. We talked about the importance of qualifications and standardisation in the sector, the role of Local Resilience Forums in major incidents, and how supporting neurodiversity and different learning styles can strengthen the fire service as a whole.

connect with Mark HERE

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