Episode 176: Fleet Coaching: How to Develop Technicians Into Tomorrow’s Fleet Leaders

“Fleet management touches everything in the community. When a fire truck rolls out, we’re behind the scenes making sure it works — not just to get there, but to save lives.”

🎧 Episode Summary:

In this inspiring episode of The Fleet Success Show, hosts Sara Burnam and Facundo Tassara unpack a powerful new movement within the fleet industry: fleet coaching.

Drawing from their own paths from shop floors to leadership, Sara and Facundo explore how coaching can transform technicians into supervisors, fill critical knowledge gaps, and help fleets thrive in the face of industry-wide staffing and training shortages. This isn’t your traditional consulting or training—it’s personalized, ongoing mentorship for all levels of fleet operations.

You’ll hear how fleet coaching empowers future leaders, strengthens technical and soft skills, and builds a stronger sense of community connection. Whether you’re a fleet manager, technician, or just someone trying to figure out your next step in the industry, this episode shows why coaching might be the key to unlocking your team’s full potential.

📌 Key Takeaways:

• Fleet Coaching Fills the Post-Consulting Gap: Most consulting ends at the board presentation. Fleet coaching ensures support after the plan is made.
• Leadership Starts with Listening: Transitioning from technician to supervisor requires a shift from doing to listening—and that’s a teachable skill.
• Every Fleet Is Unique: There’s no “one-size-fits-all” curriculum. Coaching adapts to your team’s structure, challenges, and maturity level.
• Coaching Builds Community: Helping team members understand the why behind their work creates ownership, purpose, and pride.
• It’s Not Just for Managers: Coaching applies to entry-level techs, supervisors, middle managers, and even frontline admin staff.

🧠 Speaker Bios:

Facundo Tassara
Fleet Success Manager at RTA, Facundo brings public and private sector experience from mechanic shops to government operations. He’s passionate about coaching the next generation of fleet leaders and designing data-driven processes that actually work.

Sara Burnam

2023 Public Sector Fleet Manager of the Year and current RTA Fleet Success Manager, Sara knows what it means to grow from the ground up. From shop floor to director, she helps fleets build strong teams and meaningful impact through intentional leadership.

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