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September 29, 2025 26 mins

DESCRIPTION:

John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of 

matching employees with roles that complement their strengths to enhance 

productivity and avoid disengagement. He references studies from Gallup and the 

Society for Human Resource Management (SHRM) that reveal a large number of 

employees feeling underutilized and the substantial economic impact of 

disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in this 

episode, where she presents a case study on repositioning a discontented employee 

to a role more compatible with her DISC profile, leading to increased performance 

and satisfaction. The discussion stresses the use of DISC profiles for recruitment and 

employee positioning to avert disengagement and underperformance, especially in 

the franchising sector. The dialogue highlights the criticality of correct role 

alignment and its advantages for both employees and companies.

- With Monica Feid.

TIMESTAMPS:

00:00 Intro

00:27 Why is employee engagement critical?

01:06 Key employee engagement statistics?

03:39 Best solutions for engagement?

05:28 Monica's employee misalignment story?

10:57 What is the DISC profile?

18:01 How DISC helps franchising?

24:03 Final engagement advice?

LINKS:

WEBSITE: http://franchisehotseats.com/

LinkedIn: https://www.linkedin.com/in/drjohnhayes/

Twitter: https://twitter.com/drjohnhayes

YouTube: https://www.youtube.com/c/Howtobuyafranchise

Instagram: https://www.instagram.com/hayesjph/

TikTok: https://www.tiktok.com/@johnphayesfranchise

Pinterest: https://www.pinterest.com/DrJohnHayes/

Facebook: https://www.facebook.com/franchisehotseatpodcast

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