Hey everyone! We've got such a great episode centered all around core values & instructor development. Noël's story is just amazing -- and the companies she's worked for has informed her hospitality strategy that is world class.
We get into:
- Being a part of Soulcycle’s initial training groups and not getting a teaching job
- “There’s a very big difference between being able to teach a good class, and teaching your instructors to do the same”
- How her past experience working for the top hospitality brands, like Jean-Georges, informed her approach to hospitality
- When you hire someone, questions to ask yourself about their performance
- What to do if you think you haven’t done a great job at developing your instructors up to this point
Keep up with Noel here!
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