Episode Transcript
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(01:04):
All right, welcome to the thirdepisode of the GSE Podcast. I'm
here at JBT headquarters inOrlando, Florida with Patrick
McDowell.
How's it going? Welcome. Welcometo the facility. Oh,
thanks, man. Just got a littlebit of a tour. We went and saw
some electric push backs thatyou guys are working on. So I
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got to walk around the facility.
See some of the new stuff. Andyeah, having a great day so far.
How are you doing?
Doing well, doing well, enjoyingthe warm weather now? It's not
raining. So that's a plus. Yeah,but I'm very accustomed to the
often on weather, Memphis,Tennessee. So being down here
where it's a little bit moreconsistent is nice, because it's
been rather chilly up north. Soyou're moving to Orlando,
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Florida? If I'm correct,correct. I am in the process of
getting a family of three downhere. So we're just waiting for
school year, get over with andthen we'll be down in Florida
full time to enjoy the summer.
So what were you doing inMemphis, Tennessee? Oh, a lot.
So I was born and raised inMemphis. Only time I've really
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left Memphis was to go tocollege, went to Mississippi
State came back and spent sevenor eight years working for a
cargo airline with big purpletails out of Memphis, Tennessee.
So that should be pretty obviousas to who that is. Yeah, but did
a number of things there. Spentsome time in sales, spent some
time in sourcing GSCspecifically, and then also did
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some strategic projectmanagement work there. But yeah,
outside of that biggest hobby isbasketball. So this is you are a
tall guy. Yeah. And I'm theshort one in my family. I'm
about 6364. Okay, my dad is six,nine. So yeah, that's a great
disparity in height. You know,even though I'm the child of a
six, nine adult. I'm still sixinches shorter than I'm still
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trying to get over the six nine.
So did your dad playprofessional basketball? Yeah.
Oh, yeah. So he played collegeball at what was then Memphis
State University. And then heplayed six years in the NBA, and
then played three years inEurope. Came back to the states
in 1990, which was when I wasborn. And unfortunately, he was
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working out with the DenverNuggets at the time, and he had
a heart valve collapse in themiddle of a workout session in
that high altitude.
So he had a matumbo save him.
No, not quite. But obviously, itwas a very emergency situation.
Oh my god. So that's what endedhis career we had, he has a
prosthetic heart about that. Butyeah, after that, they came back
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to Memphis to my mom and I wasabout six months old then. And
we've been in Memphis eversince. So this is the first big
move for my family coming downhere. And, you know, basically
growing up, I grew up in amarketing household with a dad
who did broadcasting TV andradio for the University of
Memphis and for the MemphisGrizzlies. So being accustomed
to the equipment surrounding usright now this is this is kind
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of normal for me in a way soman, that is a that is a good
story. My dad was not that cool.
I'm gonna be honest with you.
Definitely not a broadcaster inin definitely not six nine.
Yeah, so look, there's pros. I'munhealthy. I'm unhealthy. Five,
eight, so it's so you can't wearmy size 15 shoe. That's what
you're saying. Okay, no, I thinkI'd look like Ronald McDonald.
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I'm pretty sure so yeah, didn'texplain it. Don't get
me wrong. I mean, having afather who is a professional
athlete comes with its, there'sperks but there's also a lot of,
you know, hey, everything's gotto be on point. Yeah,
everything's 150% at all timesand got to be perfect. So you
grew up in a certain way, butyou know, obviously the still a
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great life as well. Sodid any of your siblings play
college ball ormy younger brother played
college basketball, he played atthe University of Memphis as
well, so he was there during theJosh Pastner and Tubby W Smith.
They so ohyeah, that'd be Smith. Yeah. Was
the coach UK for a little bit?
When we went I think we won anational title underneath him.
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Yeah, you did one. Yeah, we wonone. And I was. Yeah, I was not
there for that game. I was therewhen they were in the sweet 16.
But I'm a UK basketball fan.
Oh, yeah. Oh, we love TubbySmith in our household. He's
just, he was a he's just a greatcoach. But he was also a great,
just great human. You know, hetook he took care of his his
players and, you know, tried tonot just mold them into players,
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but also mold them into humanbeings that will help society
and stuff. So we're big fans ofToby.
Yeah, we have now we have CalPerry, getting off subject who
also came from Memphis who alsocame from Memphis, but does not
shape his players for theirfuture. So anyway, but back to
back the ground supportequipment. Yeah. What's that
again? Yeah, right. Yeah,exactly. We got a little bit off
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topic. But I think that's, youknow, it's part of the podcast,
we get alerted about the peoplein the industry and their
backgrounds. And it's, it'salways fun to kind of hear
stories about where people camefrom. Because one of the
questions I always ask is like,how did you get involved in the
industry? Obviously, you wereworking for a cargo airline, I
imagine, you know, sourcingequipment. So that's kind of
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your background and made sensethat JBT would want you here,
you're already very familiarwith the equipment, very
familiar with the processes thatgo into purchasing the equipment
and all those kinds of things.
Yeah,there's just a small number of
JBT equipment in Memphis. Yeah,I say that sarcastically Yeah.
Probably full of it. Yeah. Sothat's, that's great. So that's
how you got in the industry. Sohave you been to a ground
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support equipment trade showyet?
So I did. But I was sitting onthe other side of the table. I
went there as a customer. Soright when I was still working
for the cargo airline, I went toVegas, and was part of the trade
show and walking around andtalking to everybody. So now I'm
on the opposite side. Right? Soworking for JBT. I'm just
sitting I'm in one booth, right?
Yeah, I have to walk a couple ofmiles every
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day to talk to all those peopleeither.
Talk to the customer got to talkto a lot of people. But point,
you know, but still, it's alittle different. Right? Yeah.
So what year were you there?
Probably. I'm trying to think2000 Was this the 19? or No? No,
it would have been like 1617Maybe. Okay, something like that
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is when I was in Vegas. But thatwas my scenario. Was it the RE
Yes, it was the Rio okay, itwasn't Rio. Yep. So that was my
first like, real rain hotel, bythe way. That was my first great
experience with you know, Vegastrade show life. You know, I've
been to Vegas before for tradeshows, but much smaller. Yep. So
to kind of see the GSC Expo thatwas that was kind of my eye
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opening moment, especially tosee like everybody's equipment,
right. So when you work withinan airline, you know, you're
only seeing what you're buying.
Yeah. And you know, and mostairlines just like anybody else,
anybody else you're buying towhat you need, and you're very
specific needs. So you go to theexpo and see everything that's
out there was was very eyeopening for me.
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Yeah, for sure. I agree. So whatis so what is JBT working on
right now? Oh, what is what itwas jvt pushing. We're
we're working on a little bit ofeverything right now. Okay. So
the biggest thing that we'vereally grown accustomed to and
you know, putting out thefactory, like the back of our
hand, like we have anything elseis our loaders, electric
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loaders. So we're now doing anelectric Rangers electric
commander, 15 SelectricCommander 30s. So are all those
out in the market right nowmarket right now. So we've got a
number of customers withdifferent variations of all
those types of loaders. I thinkthe biggest one that is becoming
more of a demand is the Ranger,the Ranger, especially for the
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ground handlers. And a lot ofthe leasing companies such as
Exede, it's just a, it's a verydurable, full suspension loader
that can be driven from gate,the gate or ramp, the ramp,
whatever, however you need it.
But it's also a slightly lowercost point to so we're finding
that to be more of a demand. Andwe can make it from a wide to a
universal so we can get the maindecks as well. But obviously,
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from any of the commanders aswell, everything's flying off
the shelves. You know, we have avery healthy backlog right now.
So that's not stopping anybodyfrom a standpoint of lead times
from from ordering them, becausethey know that they're going to
be reliable pieces of equipment,they're going to last three
decades if you take care ofthem, right. So.
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So if a customer doesn't knowwhat the difference between
maybe they've always boughtcommanders Yeah, right. So what
is the difference between acommander in a ranger like what
would be what would be yourselling point? You know, and the
difference now I know, thecommander is, I mean, it is the
industry standard. I think wecan say that. And so a lot of
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people have fleets full ofCommander. So we're not saying
that about the commander. Butwhat I want to make sure is like
that the customer understandswhat the difference is. Products
are.
So I'll start with a commanderbecause that's probably the Most
common one, well known oneanyways, so commanders is built,
just be at a gate and pull up toa plane, you know, 1015 yards
and pull back and park again,it's supposed to be static, it's
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not really supposed to be drivenacross terminals or from, you
know, gate to gate, the Rangeris built to be mobile, it's got
suspension on all four cornersof it. It's a smooth ride, it's
been, it's built for groundhandlers, and it's built for
certain operations, where youare, you gotta leave the gate,
you gotta go somewhere else, oryou gotta go to another
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terminal, and you're not goingto beat the equipment to death
and you're not going to damageit. By doing so what we found is
that we had a lot of customersdriving the commander fifteens
Commander 30s, almost a mileacross airports, to get to other
operations, you know, to put itin use, and what that was doing
to the commanders. And it wasjust kind of beating them up a
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little bit, because those arenot meant to be driven like
that. And everybody knows that.
So we built the Ranger is alittle bit lighter weight, it's
got full suspension on it, andit does everything a commander
15 can do. So what we're findingis that it's really, we found
this kind of flex area, thisgray area in the loader line
that it's really it's reallybeen beneficial for a lot of
people. And it was actually areally easy transition to make
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that electric as well, alongwith the commander's and yeah,
it's been a great product forus, and we're continuing to
increase capacity.
Yeah, so for our ground handler,it's perfect, right? Oh, that's
the dream going.
They can just drive that fromgate to gate and not have to buy
maybe two or three commandersbuy the one Ranger exactly and
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and still be able to get totheir operation? All right, what
about push backs? So I knowthat, obviously, you all have
the the B Series push backs,right? You get the 1200? V 950?
B? 650? B 350? B 250? Couldyou you know, you know, it. I
know, what am I doing here? Iknow, I know, a little bit. I
know a little bit. So are all ofthose. Also, they also all been
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converted to electric? Or isthat in process? How's that?
Look?
Yeah, so we're in the process oftransitioning majority of those
to electric. So when COVID hit,we're basically focusing on the
250s, and the smaller tractorsbecause of passenger business
and whatnot. But when COVID hit,it changed everything. Passenger
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business dropped offsignificantly. But what
skyrocketed was cargo, right. Sowe ended up changing our focus.
And the first tractor weconverted to electric was a B
650. And that was just becausethe cargo airlines were still
operating at peak levels. Weweren't having a whole lot of
demand from the passenger side.
So the you know, the delta isthe United's the southwest of
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the world. And so we said, Okay,well, here's your opportunity,
let's focus on six cities, weknow that, you know, people will
use it, and it'll get bought. Sowe started there, we had a
couple of demos out there in thefield, they worked great. And we
started selling those first. Andwe were still making those, you
just saw one on the line earlieras we were walking through the
facility. And now we're focusingon the B 250. So we're now
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shifting back to the passengerside a little bit more. So that
b 250, is going to be a great,great vehicle, you saw the first
prototype sitting outside isabout to be put through the test
of, of ground handling, and theneverything else and beat it up
as much as we can. So we canwork out the kinks out, right.
So the 950 and the 1200 willprobably come last mainly just
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because a pure scope of them.
Obviously, those are very largetractors, and they require a
whole lot of power. So it's notthat it can't be done. We know
it can be done it just gonnatake time. And honestly, we
haven't had a whole lot ofdemand for electric size
tractors at that level for 950and 1200. Everybody has been
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typically pretty, pretty pleasedwith keeping them diesel for the
time being, but those will betransitioned to electric as soon
as we're done in testing the250s and putting those into
production.
Nice. Yeah. So I think when Ithink of JBT I think of cargo
loaders. Yeah, I think of pushbacks. Right. So but you all are
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kind of entering a new market.
From my understanding in you'regoing to offer some some bag
tractors.
Yeah. So let me make sure I saythis right. So I don't get gripe
that it is a cargo tractor withthe capability of us obviously
also being a baggage tractor. Wehave what's called a bat. Some
of some of our customerscurrently have these in the
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field. It is a larger cargotractor a little bit more heavy
duty, a little bit more durableto take that beating that we all
know that those tractors can gothrough out there on the ramp,
and they're also full suspensionso it's got a great ride to it.
Right now we have gas units inthe field. And we're gonna
become we're converting that toelectric right now. So we have a
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lot of folks waiting for thattractor specifically to hit the
market with electric because wethink as we all know is that's
Probably the easiest way tostart converting your fleets to
electric is starting small. Sowe have a pretty, pretty nice
line waiting for those electricBrady's to come in. And we're
excited about it. So I thinkit's gonna be a great product
for us. It's been in I thinkabout the field for about two
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years now. And from a gasperspective, and yeah, once
electrics up and running, it'llbe a great show. So and we're
gonna have the first electricunit in Vegas for the show this
year. So yeah, make sure to stopby the booth and come check it
out. Yeah, whatelse is going to be? Speaking of
which, what else is gonna be inVegas? Yeah,
you know, there will be a nicearea. Yeah, there will be a nice
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new product in Vegas this year.
And Matt, you are fortunatelythe first person to kind of have
this publicized on yourplatform. So we're, as JBT have
created something through somecustomer input and customer
demands, and just innovationinternally with what we call the
amp a cart. And the amp cart isgoing to be a mobile GSC
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charging station. So you canScott, it's gonna be on a dolly,
you can pull it behind a cargotractor, you can move it
wherever you need to, it's goingto have a diesel genset on it,
you could have up to sixchargers on it, each charger has
two outputs. So that's up to 12pieces of equipment, the
standard spec will have fourchargers, so that's obviously
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going to charge eight units, butyou can you can get it up to 12
units. But we're really excitedabout it. Theoretically, you can
charge a commander 15 And aboutfour hours. And that's if the
batteries are like 20%. Soyou're never gonna let let the
batteries get to zero, right.
So. So you're looking at roughlya four hour lead or charge time
on that. But yeah, we're reallylooking forward to have it out
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in the market. You saw it herein the facility, we got the
prototype, about 80% of the waythrough. And we've already pre
sold units with a customer thatwe collaborated with for this.
But we're really excited. Youknow, obviously we all know
electrification for GSE is thebiggest and the biggest concern
and biggest need for everybodyright now. And we're regardless
of your ground handler, anairline or leasing company.
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That's where everything's goingright. But we all know, the
biggest pain point is havingthat the facility access to
charge the actual equipment,it's, you know, anybody can buy
the equipment. But do you havethe infrastructure at the
airport to actually get it in?
We know there's a lot ofpushback from airports right now
to get charters installed. Thisgives you another option.
Basically, if you're chargingeight to 12 units on that, on
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the amp cart, and you're using adiesel genset, you're only using
an eight or 12 of the dieselemissions that you had before.
So that's a vast difference. No,it's not a zero, you know,
you're not, you're notcompletely canceling all out.
But you can, because the goodthing about the handcart is is
that, let's say you do havefacility access to plug
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something in, you can plug inthe amp card into the airport
infrastructure. And then youhave no diesel need. And you can
still charge eight to 12 unitsoff that amp cart. So so it's
like a power surge. It is yeah,it's it's actually, you know,
this is one of those things thatyou see kind of hit the market,
you're like, wow, why didn'tanybody else think of this? You
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know, it just makes so muchsense, especially with where the
market is these days? And whatthe obstacles are for everybody.
Obviously, I think this is goingto make a huge impact in the
state of California. I think weall know that it could easily
help out and a lot of placesthere for a lot of different
people. But yes, we will havethe amp cart prototype in Las
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Vegas at the show this year. Sowe are very excited to have that
there. And to show off and showeverybody and yeah, we're really
looking forward to having thatout the market and kind of
showing it off because it's it'sa pretty piece of equipment.
It's not just you know, it's notjust chargers in a diesel genset
visually, please it is it is soit, it actually is aesthetically
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going to look good sitting outon the ramp, you know, with
your, with your GSC charging toit. So yeah,
it's an incredible product, Iactually got to see is it the
prototype, because that was thefirst unit that the RC unit as a
first prototype, that's gonna goto get to see number one today,
as we're touring the factory. Sothat was super exciting. And
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then, you know, when you talk tocustomers, when you talk to
other manufacturers, we talkedabout electric, right? It's all
about infrastructure, theinfrastructure is not there, the
infrastructure is not there.
This is a great way to get thatinfrastructure up and going, you
know, at a location that youreally want to have electric
equipment or you know, you know,the infrastructures coming, you
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want to go in and get thatelectric equipment in there. You
can bring that amp cart anduntil they're ready to go, you
can use that and then like yousaid, once that once that
infrastructure is in place, youcan still use it, just to make
it so you have more chargers,you know, more capable so it's
it's a it's a great solution. Imean super excited to you to see
it in Las Vegas man.
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Yeah, it's gonna be, it's gonnabe good. And, you know, I think
the good thing about this, thisparticular and we're talking
about the aesthetics of it, youknow, we can put different paint
colors, we can put a roof on it,but your logo on top of it that
way, when people are lookingdown outside the window, you
know, at the gate by the borderplaying, they just take a giant
customer logo on top of it. Soas much as it is, you know,
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something operational, right.
It's also a really good brandingtool it because you can put a
giant logo on top of it. And Iknow I'm talking to a marketing
guy right now.
Like all the all the ideasfloating around or
I'm sorry, did you say you wantto exceed blue? Oh, yeah, right.
Yeah, yeah,I definitely think it'd be a
great product for exceed. Ithink I'll talk to some people
about that. Well, that'sawesome, man. Thanks
(20:48):
for Thanks for telling me aboutit. You know, trying to get this
out in the industry, this isgoing to be a great way to kind
of this is a great way for thepodcast to start out hearing
about new innovative productsthat are coming out into the
market. And it's great for forJBT because you all done
something that the industryneeds desperately. I think so.
Yeah, absolutely.
Yeah. And, you know, andobviously, we're, we've got
(21:11):
other areas of the company aswell, you know, one thing that
he is you probably saw as welltoday was the the ice truck
line, you know, the the ice, theice or trucks are still I mean,
just, they're just like thecommander's, they're flying off
the line, we can't make themquick enough, the backlog is
still really healthy. And we'recontinuously trying to find ways
to be innovative with de ICERs,and cut down on parts, and so
(21:34):
forth. So our engineer, Mattmontenero, has done a great job
cutting out, you know, excessiveparts usage, it's actually like
the second lowest number ofparts on any product we have not
incredibly to afford the ICER.
That's pretty amazing, right? Sowe know our the DI sign is doing
great. One thing that we'regoing to be looking at in the
future in terms of new productsis potentially having a smaller
version of our Tempus di, okay,especially for the airlines that
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you know, they're not operatingtriple sevens, and they're not
operating the larger widebodies. They're just focused on
their the narrowbody aircrafts.
Yeah, because we know thetempest that we have right now
might be overkill for someonewho's just operating seven,
three sevens or smalleraircrafts like that. So that'll
that'll be in the near nearfuture. That's still on the
drawing board. You know, we'rekind of just looking at ideas
(22:19):
and getting customer feedback onHey, what's on your golden wish
list for ya for a smaller disir. Right. So that's one of the
things we're looking at, butalso just can't forget about the
electro product.
Oh, man. Yeah, yeah. No, Ialmost forgot. About like, and
talking about electricalequipment. Yeah. Right. And that
is, yeah. And you have it rightin your shirt there too.
(22:40):
Yes. Yeah. Yeah. Okay. Speakingof shirts, you know, we forgot
to discuss the rope back sponsorshow.
Yeah, no. Yeah. If you ever seea picture of me on LinkedIn, I'm
probably wearing a robe backshirt. Yeah. Big very
patriotic today. Sorry. That wasa wormhole. That
rabbit hole. No, yeah, you'refine. I usually wear this well.
(23:00):
Yeah. When I got the Americanflag on here, too. I don't know
if you noticed that. It'smade in America patch.
Like GBG. Exactly. There you go.
Yes, I don't have you don'tproduce things outside.
So we have a actually, we do. Ican't make that joke now. Oh,
yeah, no. So we are actuallymanufacturing a few things
(23:22):
overseas, we actually have afacility in India now. We're
going to be manufacturing bt50s. Because the 250s, we can't
make enough of Yeah, it doesn'tmatter where we make them that
they sell. And we're sellingthem all over the world. So
obviously, logistics coming outof Orlando going to AIPAC or
(23:43):
Europe is not ideal. So we havea really, really good facility
in India, they're gonna bemaking be 250 there, they're
also gonna be making theelectric be 250s There. And
we'll have enough capacity therethat if we need to flex up and
send some to America, we can. Sowe're doing that we also have a
facility in Mexico that does,you know, certain components for
(24:05):
life here in Orlando, but alsogoing back to electro electro
unit is selling so fast rightnow that we have to increase
capacity. So we're potentiallylooking at expanding
manufacturing capabilitieselectro at either Mexico
facility or somewhere else inthe States, just because
(24:26):
especially the larger models,the LED eights and led nines
that can move those seven threesand seven fives. I mean, the
larger airlines are grabbingthem now. So how about
traditionally when lecture wasselling to, you know, the FBO of
the world? We're now we'rereally dipping into the deltas
and the Southwest and United's.
And then of course, with thosetype of airlines come bigger
(24:48):
wallets and more orders and theWarrington plant up in Oregon.
They're doing a fantastic job.
The problem is they don't get abreak. Great. So capacity. Yeah.
So, I mean, we have a healthybacklog there as well, just like
we do in Orlando, but obviouslyfrom a new product development,
(25:10):
we're working on getting thoseconverted to PLC driven units so
that you know, we can have i opsand electro products like we do
and with the JBD products andhave the, you know, the
elementary services andtroubleshooting for maintenance
if there's ever an issue, so,but also, you know, hey, we can
stick any kind of battery inthose things, you know, whether
it's lithium or whatever youwant, we can do it most of the
(25:32):
time. So those folks up inWashington are doing great. It's
want to make sure we get mobilelove. Yeah,
for sure. I'm glad you broughtthat up. There was something
else I was going to ask you. Butat the because I can't think of
the next question. So it wasnever thought to try to move the
electrode line to Orlando.
(25:53):
No. That was one of the things aOrlando are here in Orlando. Our
facility is set up to a tee forthe loaders. And for the larger
tractors and for the de ICERs.
And for fabrication andeverything else. We would
definitely need additional spacefor that. Yeah, at the same
time. Warrenton has thisperfected pretty much. Why fix
(26:15):
something that's not broken? Sowe're perfectly happy with
everything being in Warrenton. Ithink we're just going to end up
expanding those lines toelsewhere as well. We're still
keeping everything there. Butwe'll obviously try to find some
space and another facility thatwe can just up capacity for some
of those models. So but nowthere's no plans to move
(26:36):
anything out of Warrington.
Yeah, it's a pretty drive fromPortland. Why wouldn't you want
to do it?
Yeah, no, I've never been I needto go to that facility. And now
I remember what I was going toask you about with I ops? Yeah.
So is that on every piece ofequipment that leaves out? Or?
Or is that? I guess? Is it anoption? Or is it standard?
So for any tractor above a B 350sub e or 659 50 and 1200s?
(27:03):
Standard? Okay, the ICERsstandard loaders standard. So
the only thing that doesn't haveis a 250 and a 350. Okay, that's
just because there's smallertractors, less space put modems,
but it's one of those thingsalso, I Ops is catching on very
quickly. Right now, we'vealready been as a sales team
haven't been conversations withengineering, about just making
(27:24):
that standard on a 250 and 350.
Because if a customer likeyourself, is going to have aI
ops and telemetry services,looking at all your other JpT
equipment, why are we leavingout to right now? Did
we explain what I Ops is? No, weprobably should go into depth I
Ops is JB T's platform forelementary services. So
(27:44):
essentially, we piggyback andpartner with advies to use their
modems on our equipment. So witha JB T equipment, you already
get the advies modem unless it'sa 250 or 350 right now. And then
we basically piggyback off that.
And we have our own additionalplatform called AI ops, I ops
(28:06):
basically gives you a look intohundreds of data points, we
capture everything with an AIops, if you're maintenance
driven, obviously, this isprobably perfect for you. It
will give you every fault codeon that piece of equipment since
it went into service. It willtell you how often it's driven,
how often it's an idle, what'sthe gas consumption, what's the
battery consumption, anythingand everything. And because all
(28:29):
of our equipments PLC driven, ifthere's any fault code, it's
going to help you troubleshootthat remotely. So someone like
Javier who's coming inIndianapolis for you all, if a
piece of equipment goes down inCalifornia, he can log into AI
ops see exactly what the faultcode is, and give that
technician on site, all thetroubleshooting steps that he
(28:50):
needs. So it just it's going tohelp a long way from managing
fleets. Obviously, with havingthe ability to use the advies
and the i ops together. It's afull, it's a full fleet
management system. And it'ssomething that we are
continuously working to improve.
We actually recently as of Ithink three or four months ago,
(29:10):
we hired a product managerspecifically for eye ops. Her
name is Monique and she camefrom, I'll just say a cell, your
cellular company doing similarwork. And she's been awesome. I
mean, she's taking it to anotherlevel. And we're working with
customers right now again, andjust gaining additional
feedback, like what else can wemake? What else can we put in
this to help everybody so it's agreat platform, I highly suggest
(29:33):
that if you're listening to thisand you haven't done your
research into AI ops, pleasereach out to anybody you know,
at JBT and we can get you incontact with the right people to
get you a demo. get you set upand and that way you can manage
your fleet better.
Well easier. Do you know whatyear that started coming
(29:54):
standard on your products? Oh,I thought that was a COVID baby,
honestly. Yeah, I think that wasa COVID product. I think it
really went into effect. Don'tDon't sharp messenger nuts.
Okay, I could be totally wrong.
I think it was somewhere in 18.
If I had to guess 19 is when welike really first started
introducing it, but from what itis now to what it is then is
probably night and day. So Iit's it to me, I've been part of
(30:19):
some of the latest presentationswith customers for I ops. And
it's one of those things like,how could you not use this,
especially if you're somebodywithin a position where you're
managing the entire fleet, youknow, for a company across the
country, it just, it makes yourlife so much easier, especially
when you're getting one store,we know how it is you're going
to get one story from boots onthe ground. And then you can go
in the eye ops and look back.
(30:41):
No, it's you know, it's thisfault code. We need to do this.
So yeah, it's a great, greatproduct.
So what are what are currentlytimes looking like on most of
your products, like if you hadto give like a generalization?
Oh, man, I have onechanges every day. Yeah, right.
Yeah, that's in like aboutsuddenly the lead times is has
not stopped anybody from fromordering? Well, no, it's
(31:02):
actually kind of wild. I mean,because I think it's, you know,
I can't speak, you don't get inline, you'll never get me
exactly. But for loaders, likeCommander 30s. We're already
looking at early 2024. Commanderfifteens, we're getting towards
the end of the 23. And thetractors are kind of right there
with it late q3 early q4, 23.
(31:24):
Like I said, that also changesevery day. I mean, like, one
day, it's, you know, September,and the next day is November,
and it because solid an airlinecame in and kind of huge Bo, you
know, it's just, I guess that'sthe nice thing about our
equipment, it's, it's reliableto a point, you know, what
you're gonna get, you're notgoing to have issues with it, if
you do have an issue with it,we're going to handle that.
(31:45):
We're going to make sure we havespare parts, we typically, you
know, knock on wood don't haveany critical shortages when it
comes to spare parts. And JoeDavis, our service manager can
get a technician there quickly.
So we know the JBT name as atrustworthy, reliable name that
equipments gonna last you atleast three decades, if not
more, and so people know thatand so the lead times they're
(32:07):
willing to wait for it. Andobviously partnering with
someone, like, exceed helps us,you know, give them a middle
ground to hey, let's go talk toexceed we'll get you a lease
unit in the meantime, while yourstuff on order. And, you know,
everybody wins. Right? So yeah,we're
gonna close next. Yeah, exactly.
Yeah, to cover it. Yeah,you know, you know, as well as I
do some people like buying theirequipment, some people like
(32:30):
leasing their equipment, andhaving that flexibility with
someone, like exceed, it's thebest of both worlds. So, you
know, someone comes in, theyneed equipment faster, they can
put someone order, but they canalso go, you know, hey, I need
some help for six to ninemonths, you know, until we get
something that but no, I mean,lead times that look, they're
healthy and de ICERs are thesame way. I think our lead times
(32:50):
are out to like q3 early q4, ifnot 2024 already. And that's
just the way the business rightnow. You know, everybody has
their issues and obstacles withsupply chain, we know supply
chain is killing everybody. Youknow, it's just managing it as
best as you can, you know, everyevery week, it's something
different that you're having toaddress. So, okay, this supplier
can't get this to us now. Youknow, it's unfortunate, but
(33:12):
that's the that's the world welive in these days. And the GSC
industry as well. I mean,manufacturing as a whole is
living that life right now. Sofor sure,
yeah. Yeah. So, I mean, luckily,we have a fantastic partnership
with JBT. And we, we have a lotof your equipment. And and we
have inventory. So you know, ifpeople are running into those
(33:34):
longer lead times, it's nicethat they can call us and lease
that piece of equipment. As Isaid, like as Gap coverage, or
some people just like to leasethey like to do you know, five
to seven year leases. And weoffer all those So, but yeah, we
are. We're big fans of JV T andVerizon. We're here today and
talking to you. And I reallyappreciate all the information.
(33:55):
Is there. Is there anything elsethat we need to we need to let
let everybody in the industryknow?
Oh, man, we highlight I don'tthink we did. I mean, we let
them into our good bit here.
Yeah, we really did. You know,like I said, we're really
looking forward to Vegas thisyear, it's gonna be a really
good showing for JBT. And on topof having the amp cart and the
bat there, obviously with Lectrounder the JBT umbrella, we're
(34:15):
gonna have some electro productsthere as well and their sales
team. So we're gonna have a bigshowing and our new marketing
manager, Suzanne, who you've metas well as she's doing a
fantastic job getting it puttogether. So we're excited.
We're really excited.
So do you go to Vegas a lot? Notme. I wouldn't say a lot. Okay,
(34:36):
so what are you looking forwardto like non work type of thing
like what do you like arestaurant? Yeah,
I'm trying to think of the nameof it. Now. I'm gonna have to
Google it. I can't think of thename off the top my head but
there is a breakfast brunch spotat the Paris. Okay, that is
fantastic. I had a buddy who wasan assistant coach for you UNLV
(35:01):
and last time I was in Vegas, Iwas there actually working the
NBA Summer League. When I wasdoing stat I did Stach the
Grizzlies. It's just as a kindof paid hobby side hustle part
time gig. Yeah. And I was outthere and he recommended this
place to me and I'm gonna findit, or else it's gonna drive me.
Absolutely. You know,my favorite spot while you're
(35:21):
looking for that is tacos ElGordo. Oh, I've been to Taco
have not no. Okay. Well, I don'tknow. You know, it's it's scary
for me having to release thisinformation on a podcast.
potentially go viral? Yeah, younever know. And then the lines
are going to be that muchlonger. But tacos El Gordo. And
you can google it where there'sa location and there is one
(35:43):
fairly near, you know, the LasVegas Convention Center. Yeah,
at you know, 1130 to 1am. Theline is out the door. It's where
you know, after you've had along night. Yeah, you go there
and you get Tacos. Tacos arefantastic. And listen, they have
these things called in, wait forit. Carne Asada fries. Oh, that
(36:05):
are making me hungry. No,they're insane. So I would, I
would, that's my spot that Ilook forward to going to every
year when I'm out in Vegas. Soalright, let's talk to people
about the Paris here.
XHE x x. It's on the street atthe Paris you can't miss it. It
is phenomenal. When I tell youlike brunch menu items that are
(36:29):
just kind of like kind of weirdkind of, you know, eclectic or
unique. They were just great. Itwas like one was a well, this
isn't unique, but they'rechicken and waffles. Phenomenal.
Okay, but they had aand that's that's saying
something. You coming from?
invensis. Oh, yeah. Imean, that everything's fried in
Memphis. The chicken now I'mactually wanting to go because I
know it's gonna be good. Oh,yeah. Yeah, so they, they had a
(36:53):
carrot cake. Pancake dish. Oh,wow. And like, it didn't like
come with it came with like theicing. You would eat off a
carrot cake. But it was likemelted in like a syrup form. It
was. I mean, I didn't want tosee my sugar levels after that.
And there's no telling when itwas but it was amazing. Yeah, I
haven't had a bad meal there.
(37:16):
I've been there probably likefour or five times, just over
the course of going to Vegas fordifferent reasons, but always
good. All right, solast question, the most
important question. If you'regoing to Memphis where are you
eating barbecue. This is this isfor the whole industry and
they're gonna want to know ageold debate. I know. Your
personal favorite doesn't haveto be the best or
most. So there's two cat food.
There's barbecue then there'slike the fried chicken category.
(37:39):
We're only going to barbecuebarbecue. I wanna have to go
central central barbecue. Imean, like, from an out of
Towner perspective, it's goingto have the probably the best of
all categories of barbecue.
Like, the ribs are good. Thepulled pork is good. The
briskets good. The smoked wingsare phenomenal. Highly recommend
(38:00):
those nachos are always solid.
If you're ever Memphis likebarbecue nachos is like a thing
you need to do if you can't ifyou just not really ever had
barbecue nachos. If I had to goto like a local joint, so like
Central barbecue is kind of aMemphis chain of sorts now, but
if you just want to talk aboutlike a hole in a wall type place
cozy corner barbecue is thepower. That sounds good. Yeah,
(38:22):
that's the place you want to go.
Like, that's the you know,that's your booty you barman can
tell it's you know, it's beenthere for a few generations is
rough on the edges. But you walkin and you're like, Oh, this is
going to be good. You just knowit when you walk in the door.
That it's going to bephenomenal. No, no. It's always
phenomenal. Okay, yeah. Sothat's my barbecue
(38:42):
recommendation. No, that'sperfect. That's what we need.
Yeah, this this is probablygoing to be the most popular
episode just because I'm gonnaI'm gonna
we're gonna Yeah, NBA and foodNBA
food with the side of GSE. Yeah,exactly. So and I think outside
of that, like, obviously, likethe fried chicken like gustas
fried chicken used to be just aMemphis thing. Now it's like in
(39:03):
Dallas and Atlanta and UncleLou's fried chicken. All right,
it's near the airport. So justbe wary of what time of day you
go there. Okay, I recommend alunch. But by far the best fried
chicken you'll have. And it'sbeen they've been on diners,
drive ins and dives like threetimes uncle Lou homestyles goes
(39:25):
all these special events. We gotvery but not fried chicken.
There's just phenomenal. Sohighly recommend it.
All right. That is. Those aregreat recommendations. I really
appreciate now. Now I'm justhungry. Yeah. And I think it's
time for us to go to lunch.
Anyway. So thank you so much forspending the time with me today.
I really appreciate it. Yeah,man. So we will. We'll have to
come back with another JBTepisode.
(39:48):
Yeah, we'll bring in we'll bringin some like some guests on the
next one. Like we'll get we'llget Christian to do some some
side side guest stuff.
Well, yeah, I think there'sthere's a lot of interesting
characters here. Hear that wecan bring you believe you know,
and so yeah, but no, I really doappreciate the time and this is
been Matt and Patrick for thethird ever episode of the GSC
(40:12):
podcast. Thank you. Thank You