S2E1, Peter Ingram, Hawaiian Airlines

Peter Ingram happily describes himself as an “airline guy,” a title he’s held for the last 30 years. The president and CEO of Hawaiian Airlines discusses the company’s plans to fly Amazon packages, install high-speed Wi-Fi on its planes, and implement a new passenger service system. Born and raised in Toronto, Ingram originally worked in financial services. He pivoted to the airline industry after being hooked by American Airlines’ philosophy that prioritizes curiosity and problem-solving among new hires over knowledge of the industry.