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February 12, 2024 14 mins

Thinking about running an online coaching membership? They can be a great source of recurring income as well as a rewarding experience for you and your members alike. But memberships can also be a pain in the butt for creators who don’t like to churn out content or deal with turnover on a regular basis. In this episode of The Inspired Business Podcast, you’ll get some insight on what makes a membership successful, why people leave, what you can and can’t do to retain customers, and why sometimes the best thing you can do is let a member go.
 
Highlights:

  • What memberships have in common with prom dress shopping
  • Pros of running a membership: changing lives and getting paid
  • Cons of running a membership: burnout for you and the buyer
  • What causes members to leave a paid community
  • When losing members is a reflection on you and when it’s not
  • How continual market research can help you keep your members happy
  • Don’t give in to the bells and whistles; serve within your parameters
  • Trust your funnel 

Resources mentioned in this episode:

  • Crowdcast
  • For details on our own membership, The Funnel Club, click HERE.


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