Alex Badenoch talks to Mike Carden about transforming Telstra through taking a holistic approach, disrupting the existing culture, and how empowering employees by removing obstacles drives large-scale, lasting change.
“The heart of the change is going to be the organisation, its people, its culture, its leadership. ”
Alex was most recently Group Executive – Transformation, Communication and People for Telstra. She led the company’s transformation strategy on behalf of the CEO and Board which involved developing the transformation roadmap, measures & metrics and the governance approach to ensure successful delivery over a multi-year program.
- Introduction to Alex Badenoch. (0:02)
- Cultural differences and their impact on perception and communication. (4:19)
- Leadership and change management in the corporate world. (9:48)
- Leadership, change management, and organizational culture. (14:43)
- Telstra's large-scale transformation and cultural change. (18:50)
- Strategy development and execution at Telstra. (23:08)
- Transformation leadership and employee involvement. (28:18)
- Transforming a company's culture through employee feedback and leadership changes. (34:13)
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