How do you get more sales when there is no opportunity for repeat business from a customer? That’s the challenge facing Michelle Jackson, Marketing Director and co-owner of Get Dry Inc. in Florida. Michelle is getting her restoration company to the one-million-dollar mark with conscientious care, consistency and continual improvements to how she and her team helps people while preforming mitigation services for those affected by disaster.
Part of Michelle’s brand is wearing the suit out in the field in a male dominated industry. She’s used to that outfit from her previous role as a bank branch manager and leading a team in superior customer service. And people always remember Michelle for being the go-to person in the community who takes part and volunteers in many local activities.
Michelle is honest and transparent in her efforts to increase and systematize her business. In our conversation, we discuss:
· What to do when you don’t have repeat customers.
· Educating customers about the musty smell.
· Keep your employees happy.
· Know your role in the company.
· Using templates to save time and money.
· How outsourcing payroll saves six weeks of time each year.
Enjoy the show!
Connect with Michelle:
Website: www.GetDryInc.com
YouTube: https://youtu.be/tJLUZGXkE-Y
Connect with Nate:
Website: http://www.theminimalistceo.com/
Instagram: @natelindquistmentor
Facebook: https://www.facebook.com/TheMinimalistCEO
Twitter: https://twitter.com/natelindquist?lang=en
YouTube: https://www.youtube.com/channel/UCwfOQkYaZZgOCiJCla3o_iA/featured
LinkedIn: https://www.linkedin.com/in/natelindquistresults/
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