#146: Digital Strategies that Drive Direct Bookings | with Charlie Osmond

In this episode hosts Steve Carran and David Millili sit down with Charlie Osmond, the passionate and pioneering co-founder of Triptease. From leading a regiment in the British Army to founding multiple companies straight out of Oxford, Charlie’s journey is anything but ordinary.

We dive into:

• Charlie’s early days in the British Army and Oxford Yacht Club 🛥️
• His obsession with solving the frustrations of online hotel bookings
• The evolution of Triptease and its mission to help hotels take back control from OTAs
• The power of parity, personalised experiences, and why your booking engine might be holding you back
• How AI and no-code tools are changing the game for hoteliers

Plus, Charlie drops insights from thousands of hotel data points and dishes out practical advice you can implement today to increase direct bookings and elevate the guest experience.

👉 And don’t miss Charlie’s inside scoop on the upcoming Direct Booking Summit in Dallas!

Watch the FULL EPISODE on YouTube: https://youtu.be/nBCQyaxQh6g

This episode is sponsored by Triptease: https://www.triptease.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Charlie on LinkedIn: https://www.linkedin.com/in/charlieo/
Triptease: https://www.triptease.com/

For full show notes head to: https://themodernhotelier.com/episode/146

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.