All Episodes

June 22, 2021 33 mins

I’m in the process of writing my second book on what it means to be a modern manager. The process of writing this book included interviewing dozens of people about their great manager in search of themes, practices and habits from the best managers. Instead of talking to the managers, I spoke with the direct reports to hear what their manager did that made them appreciate working for this person. 

 

In this episode I share the recording of one of these book interviews. After speaking with Steph, I was so energized and wanted everyone I talked to to feel this way about their manager. Steph Richter loves helping others & creating an impact! Through her work as the Director of Operations, Culture Coach & Life Coach In-Training at The Perk, she is lucky enough to do those two things everyday. She is passionate about embracing a growth mindset & seeking discomfort, and enjoys big-picture, futuristic thinking, planning & always tying things back to ‘WHY’.

 

Share your experience with a great manager at www.managerialgreatness.com

 

Members of The Modern Manager get The Perk’s How To Assess Employee Emotional Wellness Guide which includes their Survey template & simple 4-step process to survey your employees, assess their emotional wellness, & get the information you need to make the best decisions & provide the right support for your employees. And, the first 10 members to request it will also get A free 60-minute lunch & learn for you & your team facilitated by one of The Perk’s coaches! To get the free guide and be eligible for the lunch & learn, join the Modern Manager community.

 

Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. 

 

Read the related blog article: How To Form A Strong Relationship With Your Employee

 

KEEP UP WITH STEPH

Website: https://www.choosetheperk.com

Steph’s LinkedIn: https://www.linkedin.com/in/steph-richter/

Leah’s LinkedIn: https://www.linkedin.com/in/leah-roe/

 

Key Takeaways:

  • Have one-on-one meetings to learn about your employees beyond their to-do lists. Learn what they are excited about in their lives and look for ways to incorporate this into their work experience. 
  • Celebrate not just the financial wins but the “small wins” with your staff, like finishing a job well. 
  • Establish communication norms up front so everyone is clear about expectations for using email, chat, etc.
  • Pay for professional development opportunities for your employees to grow in exchange for commitment to working for a specific amount of time. This investment in them pays back as they are more invested in you.
  • Encourage your employee to ask questions by assuming responsibility for their confusion rather than blaming them. 
  • Compliment your staff daily by authentically noticing specific things they are doing well. 
  • Normalize two-way feedback and vulnerability by addressing conflict head on and being transparent. 
  • Don’t make your work relationship hierarchical; make them feel like a collaborative partner rather than working “below” you.

mamie@mamieks.com

Mark as Played

Advertise With Us

Popular Podcasts

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Las Culturistas with Matt Rogers and Bowen Yang

Las Culturistas with Matt Rogers and Bowen Yang

Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.

Crime Junkie

Crime Junkie

Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.