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January 29, 2025 32 mins

WATCH THE BONUS EPISODE NOW! https://youtu.be/Iff5F8Xdh7s


What does it take to deliver an exceptional resident experience and retain top talent in today’s multifamily industry?


Janice Szymanski Dizuzio discusses how hospitality-inspired approaches are transforming multifamily operations. From personalized resident engagement to thoughtful onboarding practices, Janice shares actionable strategies for building stronger communities and empowering employees.


Tune in to learn how small changes, like pre-boarding strategies and leveraging tech tools, can have a massive impact on retention, satisfaction, and reviews!



Follow Janice on LinkedIn - https://www.linkedin.com/in/janice-szymanski-12804531/

Follow Steve on LinkedIn - https://www.linkedin.com/in/stevewunch1/

Stay Up-to-Date with the Multifamily Mind - https://www.linkedin.com/showcase/the-multifamily-mind/

Learn more about Bryten Real Estate Partners - https://www.livebryten.com/



The Multifamily Mind Podcast⁠ is superpowered by SalesMail - the easiest tool to convert more tours with personalized video messages , sent via email, text, and CRM!⁠⁠



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