📅 Guest: Stacey Hampton | Resident Experience Strategist
👤 Host: Steve Wunch
Connect with Stacey – https://www.linkedin.com/in/stacey-hampton-noi/
Learn more about Asset NOI - https://www.assetnoi.com/
Connect with Steve – https://www.linkedin.com/in/stevewunch1/
🎧 In this episode, we dive into:
📬 How intentional communication can transform resident experiences
🛠️ Empowering service teams as the frontline of resident engagement
💡 Stacey’s “Resident Relations Roadmap” for driving retention
💬 Why inserting humanity into your messaging builds long-term loyalty
🏘️ Creating strategic touchpoints that turn renters into raving fans
💬 Favorite Quote:
"Insert some humanity into your insanity."
📌 Whether you're a leasing pro, maintenance tech, or regional leader, Stacey’s wisdom will help you level up your resident connections and lead with purpose.
👉 Don’t forget to like, comment, and subscribe for more episodes!
🔗 Connect with us on LinkedIn – https://www.linkedin.com/showcase/the-multifamily-mind/?
🌐 Visit salesmail.com – proud sponsor of this episode.
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