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March 25, 2025 42 mins

What does it take to build and run a billion-dollar orthodontic empire? Jay Hedrick - CEO of Smile Doctors, knows the answer firsthand.

I had the honor of having a conversation with Jay, an experienced executive with a wealth of experience in private equity-backed companies. He sheds light on what it's like running a multi-billion-dollar orthodontic organization and the day in the life of a CEO.

Among many other interesting insights, Jay dispels the myth that corporate orthodontics is focused solely on profits. Smile Doctors prioritizes creating value for patients and doctors alike to ensure a win-win scenario for all stakeholders.

This episode provides a behind-the-scenes peek into private equity in our profession, equity opportunities, and what drives a successful OSO.

Key Takeaways

Introduction (00:00)

Jay Hedrick's background and career journey (00:52)

Day-to-Day Life of a CEO (12:13)

Private Equity and its Role in Smile Doctors (14:44)

Equity and value creation in Smile Doctors (20:53)

Joint venture model and its benefits (26:36)

Bolt-On and De Novo strategies (30:13)

Cultural alignment and patient care in OSO/DSOs (32:51)

Advice for orthodontists joining OSOs or DSOs (35:21)

Additional Resources

- Smile Doctors: https://smiledoctors.com/

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs


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