When Academy Bank first considered outsourcing its item processing, it anticipated a challenging and uncertain journey. However, partnering with Fiserv transformed the experience, delivering both anticipated and unexpected benefits—ranging from a streamlined training process to a significant reduction in client impact errors. In a PaymentsJournal podcast, several members of the Academy team—including CIO Shannon Gilley, […]
The post Inside Outsourced Item Processing: A Client Case Study appeared first on PaymentsJournal.
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