E-commerce giants such as Amazon and Shopify use data to create highly personalized customer experiences. Yet, bill payment remains largely untouched by this transformation, leading to friction, higher costs, and customer frustration. Despite the wealth of payments data available, many organizations fail to leverage it to enhance customer interactions and reduce costs. This gap presents […]
The post The Untapped Power of Payments Data in Bill Pay appeared first on PaymentsJournal.
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