In this episode of The Pilates Business Podcast, our host David Gunther focuses on the essential nature of communication and process duplication within the instructor team. Special guest Adam Tuttle from ActiveCampaign shares his journey, highlighting the importance of understanding and explaining the 'why' behind processes to ensure team alignment and performance.
Through personal anecdotes from his time at ActiveCampaign and interactions with team members, critical insights are discussed on setting realistic standards, teaching the importance of company platforms, and fostering a strong team culture.
Tara Smith from Pilates Can adds to the conversation by emphasising the benefits of respectful dialogue and continuous improvement. The episode concludes with a real-time example of a 5-star review for Pilates Can, celebrating the success and collective hard work of the team.
Tweetables
“If they're looking for some other type of service, really, then we encourage them to go and find that other type of service. We don't try to sell them to something that's really not going to help them.”
David Gunther – Director Pilates Can / Pilates Business
Get the Full Show Notes
Want access to the full show notes, including links to all resources mentioned during today's episode? Visit https://www.pilatesbusiness.com.au/19
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Want to learn more about Pilates Business?
Learn from other business owners and prominent leaders, to benefit your Clinical Pilates Studio business, and your life.
Our purpose here at Pilates Business Podcast and at http://www.pilatesbusiness.com.au is to help you create your Pilates business success.
Are you getting all the shows? Subscribe today!
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