In this third episode of the new series "Replicating the Stars in Your Pilates Instructor Team," host David Gunther and team from Pilates Can in Canberra, Australia, discuss the tremendous impact of gathering 5-star Google reviews on both business growth and client satisfaction. Claire, the lead instructor, and Tara, the sales and marketing manager, alongside David, explore the benefits of this process for instructors and clients alike.
They delve into the importance of positive instructor-client relationships, the role of a cohesive admin team, and how excellent reviews can attract more clients, increase session offerings, and ultimately strengthen the business's financial stability.
The episode emphasizes the effectiveness of mentoring, maintaining a positive culture, and the long-term gains from investing in ongoing improvements. The hosts encourage listeners to adopt similar strategies to enhance their own clinical Pilates studios.
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“We really do have something very special here with all of those aspects of the admin team, the clients, the instructors, and the whole process that works together to really provide these results that the clients (prospective clients) would need to know about, documented in these Google reviews.”
David Gunther – Director Pilates Can / Pilates Business
Get the Full Show Notes
Want access to the full show notes, including links to all resources mentioned during today's episode? Visit https://www.pilatesbusiness.com.au/22
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