In this episode of the Professional Services Pursuit, Brent teams up with Kurt Kilgore, the SVP of Global Professional Services at Kantata, to continue our series on simplifying the often daunting process of purchasing technology or software solutions. Together, they explore the complexities involved in buying and implementing tech solutions for businesses. Kurt draws on his extensive experience in professional services to provide valuable insights into the implementation process, highlighting its critical role in driving successful business outcomes.
Key topics include:
- The crucial role of evaluating the service components of a tech solution to ensure business success.
- Various strategies for software implementation and the criteria for decision-making in different scenarios.
- A checklist of essential factors to consider before launching an implementation project.
- The importance of maintaining strong executive support and investing in change management.
- Kurt's top advice for achieving implementation success.
This episode offers actionable insights for any leader looking to make informed decisions when purchasing software, ensuring a smoother path to successful implementation and long-term value.
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