Dawn talks with Kelly McDonald. Author of 4 bestselling business books, and keynote speaker on Leadership, Marketing, Sales, Consumer Trends, and People & Culture. Named one of the 10 Most-Booked Speakers in the U.S.. Dawn and Kelly talk about working with people who are not quite like you. People who think differently, work differently and have different perspectives and opportunities. How do we keep the business thriving with all of this diversity of thought and all this diversity of actions?
In this episode…
Who is Kelly McDonald and whom does she serve? (1:26).
What are you talking about when you say working with people now like you? (2:47)
Why is it important to recognize that differences in work ethic and time management can actually benefit a company? (5:43)
Now that companies have initially moved towards automation and convenience, do you see the pendulum swinging back toward the need for a personal touch in business? (7:41)
How can business owners break out of their usual routines and effectively leverage diverse perspectives within their company, especially when working with people who may have different personalities or viewpoints? (9:53)
As a business owner setting the standard and culture, how can empowering someone else in the organization to handle customer interactions, especially when they have a different relationship with the customer, be beneficial? (15:50)
How can you successfully approach and work with people who are different from you, especially in remote environments like Zoom or phone calls, when meeting them for the first time as business partners? (20:28)
Kelly McDonald’s Information.
Website: https://www.mcdonaldmarketing.com/esessions
Facebook: https://www.facebook.com/kellycmcdonald/videos
Instagram:https://www.instagram.com/kelly.mcdonald_speaker
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