November 16, 2025 • 33 mins
Serena speaks with Betsy Pepine, a best-selling author, speaker, and founder of Pepine Realty, one of the Inc. 5000 Fastest-Growing Private Companies in the USA. Betsy shares her journey from being the “black sheep” in a family of physicians to building a thriving real estate empire — and how embracing her introversion became a superpower rather than a setback.
She also opens up about breaking free from family expectations, the courage to choose authenticity over approval, and how her philosophy of “who, not how” helps her lead and scale as an introverted CEO.
Key Takeaways
- Breaking the Boxes We Inherit
Betsy explores how invisible “boxes” — from family, gender, and culture — shape who we think we’re supposed to be, and how freeing ourselves from them can open the door to real purpose and joy.
- Redefining Introversion
Discover how reading Quiet by Susan Cain helped Betsy see introversion not as a weakness, but as a strength rooted in self-awareness and energy management.
- Boundaries and Authentic Leadership
Betsy shares how honoring her need for downtime has made her a more effective leader — and how setting clear boundaries gives permission for her team to do the same.
- From Corporate Layoff to Entrepreneurial Success
Learn how a layoff and a divorce became the catalysts that propelled Betsy into entrepreneurship and eventually toward national recognition in the real estate industry.
- Introverts in Sales
Contrary to popular belief, introverts can thrive in sales. Betsy explains how empathy, deep listening, and genuine connection are what make clients trust and return.
- Building a Business That Honors Your Energy
Betsy shares her “Who, Not How” philosophy — focusing on what you do best and delegating what drains your energy. For early-stage entrepreneurs, she offers creative ways to build support, from bartering to joining mastermind groups.
Memorable Quotes
“When you say yes to something, you’re saying no to something else. If I said yes to being a physician, I was saying no to me.” — Betsy Pepine
“Introverts are not less than — we just derive energy from within.” — Betsy Pepine
“If we’re not going to stand up for ourselves, how can we expect others to?” — Betsy Pepine
“Embrace where you are on the spectrum — honor it, and set boundaries so you can operate at your best.” — Betsy Pepine
Connect with Betsy Pepine
Website: betsypepine.com
Social Media: @betsypepine on all major platforms
Book: Breaking Boxes — available via her website
Join The Visible Introvert newsletter for weekly reflections and resources curated specially for introverts and quiet achievers
This episode was edited by Aura House Productions
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_00 (00:01):
Hi, I'm Serena Do.
If you're used to hearing thatintroverts are shy, anxious,
antisocial, and lack of goodcommunication and leadership
skills, then this podcast is foryou.
You're about to fall in lovewith a calm, introspective, and
profound person that you are.
Discover what's fun, unique, andpowerful about being an
(00:22):
introvert and how to make theelegant transition from quiet
achiever to quiet warrior inyour life and work, anytime you
want, in more ways than youimagined possible.
Welcome.
Hello and welcome to the QuietWarrior Podcast.
My guest today is Betsy Pepine,a best-selling author, speaker,
(00:45):
and serial entrepreneur in realestate.
A brokerage Pepine Reality hasbeen named as an Inc.
5000 fastest growing privatecompany in the USA multiple
times and has earned spots onthe top 50 Florida companies to
watch and Florida Trend BestCompanies to Work for Liz.
Additionally, the Wall StreetJournal has consistently
(01:06):
recognized Betsy's real estateteam as one of the top-producing
real estate companies in theUnited States.
Betsy also owns a title company,real estate school, and property
management brokerage.
Passionate about helping at-riskfamilies with children, Betsy
founded Epine Gives, afoundation that helps families
(01:27):
facing housing insecurity.
Welcome Betsy to the QuietWarrior Podcast.
Oh, thank you so much for havingme.
Betsy, what was it like for yougrowing up?
And were there certainexpectations of what you should
be?
SPEAKER_02 (01:46):
Yes, yes.
I grew up in a family of uh Ihave two sisters that are older.
Um and yes, my father is aphysician and um wanted the best
for us and felt that that wouldbe the best um occupation for
us.
And so there was definitely anexpectation that my sisters and
(02:06):
I follow him in his footstepsand go to medical school and
become a physician like him.
And so we grew up.
Uh, he would just we would tagalong with him and volunteer at
the hospital with his colleaguesand help on his clinical trials.
And um, we were all pre-med incollege, and so there was
definitely a um an expectationthat that was going to be our
(02:29):
path.
And and um they set it up for myparents, you know, set it up for
us so that we could do that ifthat was what we wanted to do.
SPEAKER_00 (02:38):
And what did you decide to do?
SPEAKER_02 (02:41):
Well, I think I was labeled the black sheep of the
family because I decided not topursue that path.
And um that was that created alot of heartache in my family.
Um, in junior year in college, Ilet them know that I was going
to deviate from what my sisterswere doing and get myself out of
(03:03):
the pre-med track and into thebusiness track at my college.
And so then I graduated fromcollege.
I worked for two years, and thenI went back to get my um MBA and
um ironically graduated the sameyear getting my MBA as my sister
did medical school.
And um we all attended hergraduation, not mine, because it
(03:27):
was just it was because it wasthe same day.
And so it was just that's wheremy family um, you know, that's
where my family's heart was.
And so um they becamephysicians, they married
physicians, and then I went, Iactually I spent 10 years in the
pharmaceutical industry, Ithink, to kind of placate that
(03:50):
pressure that I felt to be inhealthcare.
And then through a series oflife events, just kind of took
um stock of my life and said,you know what, this is not
really what I want to be doing.
What, you know, and and I justfelt like it was a sign that I
had got laid off from the jobthat I was in.
I was in a um, I was in acorporate headquarters of a
(04:14):
biotech company and they laidoff the entire commercial
division because our product didnot get FDA approval.
And I just took that as a signthat, hey, this this may not be
your right path.
I wasn't happy in the industry.
And that's when I pivoted 20years ago into real estate.
SPEAKER_00 (04:32):
And it's intriguing because you've from an early age
noticed that you were drawn moretowards the business side of
things, building things up.
How do things work?
Yeah, how do companies work?
What is it aboutentrepreneurship and the
business path and real estatethat you love?
SPEAKER_02 (04:51):
I just have always, I mean, since I was little, I
always was intrigued that bebeing able to create value that
somebody would exchangehard-earned money for.
That was just like it set me ona high.
I just remember even when I wasdoing yard work for my
(05:12):
neighbors, when I was, you know,that's how I earned my money is
do you doing yard work, justcreating a service that they
felt was valuable enough.
And that's how it started.
And then in the fourth grade, Iconvinced the teacher to start
like, let us make these fuzzypencils.
And we sold fuzzy pencils to theentire elementary school.
And then we took our class to umBush Gardens, which is a theme
(05:34):
park in Florida, with theproceeds that we sold.
Like I've always just beenfascinated about creating value.
Um and that just that just keepsme afloat, you know, that really
gets me going.
And so anywhere that I see thesegaps where there's there's a gap
in either a product or aservice, and and I could think
(05:56):
of a way to fill that gap, itwas it's just, you know, it's
like a natural high for me.
SPEAKER_00 (06:03):
It's so interesting when we look back and start
connecting the dots to see thateven from an early age there
were signs and there wassomething pointing you in a
certain direction.
SPEAKER_02 (06:12):
Yeah.
SPEAKER_01 (06:13):
So I'm also curious to know in terms of the
introversion, extroversionspectrum, where do you sit?
SPEAKER_02 (06:24):
So when I was in business school, they had us
take the Myers Brig, which I hadnever done before.
And um I was ISTJ.
And I'm like, no, and I thoughtat the time that introversion
was a bad thing, and it wasreally upsetting to me when I
(06:44):
did that.
So I asked the professor if Icould take it again.
I took the test again, and I wasstill ISTJ.
Um, and that was when I was 23or 24, and it wasn't until about
10 years ago when I read thebook Quiet by Susan Kane did I
(07:09):
change my views on introversionand extroversion.
I really came to understand itso much better and embraced it,
and it was so liberating toaccept it and not feel like I
was I was less than.
I think you know in Americaculture, in American culture,
(07:30):
and I don't know where it how itis in Australia, but I think I
was reading where two-thirds tothree-fourths of people are
extroverts.
And I always assumed, well, thatmeans that that's that's the
better, you know, that I kind ofequated um a hierarchy to that.
Um, but anyway, reading thatbook, and then that caused me to
(07:52):
read other things aboutintroversion and extroversion
and really understanding that itjust means from where do you
derive your energy?
And that is absolutely handsdown, I derive my energy from
within.
I do not derive energy fromother people.
Um, and so when it when it wasframed like that, it it made a
lot more sense to me.
Um, because I never can not thatit's not that this is bad
(08:16):
either, but I I think in thepast I would consider, I would
used to think of that term asbeing almost like a wallflower,
where somebody's who's very,very passive, doesn't can't
speak their, can't defendthemselves, can't speak their
opinions.
You know, that's kind of what Iviewed as introversion.
(08:37):
And I never thought that wasconsistent with who I thought I
was.
Um and I think that introvertsare definitely misunderstood a
lot in our in our society.
Um and they're also, you know,even in my in my profession in
real estate, there are there'sstill this um these groups where
(09:01):
they they try to convince youthat you don't need your
downtime, you know, that theythey don't they don't honor
that.
They think that that's you know,I go to these meetings and the
meetings will, you know, thesethese meetings, these national
meetings, and they'll they'llstart at 8 a.m.
They'll go to 5 p.m.
Then there's an evening dinner,and then there's evening
entertainment.
And and it's I can't I used todo everything.
(09:23):
I used because I used to feelguilty if I didn't do and
participate in all theactivities.
And then when I became liberatedand honored what I needed, now
it's like, no, I'm not, I'm I'mbreaking for lunch, I don't do
the group lunch.
I don't, I for me, I know my mylimits, I don't do evening
activities because I know that Ican't, I just I I get so
(09:45):
drained.
And so now I put very strictboundaries on what I know that I
can um comfortably participatein and still feel energized.
And I'm not shy about tellingpeople no, because I used to
have to feel like oh, I've gotto make an excuse, like, oh, I'm
going out to dinner with afriend, I can't make it tonight,
(10:05):
you know.
No, I'm I'm going to my roombecause I need downtime.
And and I will tell people thatnow, whereas years ago I would
never admit that to people.
So that's kind of how I am anintrovert, and now I'm a proud
introvert.
SPEAKER_01 (10:20):
Um yeah.
SPEAKER_00 (10:24):
That is going to be a huge relief for anyone
listening who is in a similarspace of an industry where they
have to be talking to people allthe time, making those sales
calls, you know, things that areoutward-facing, which are
necessary activities for thebusiness and for their own
career.
And then feeling, oh, if I don'tgo for this and if I don't go
(10:45):
for that, if I turn down theseinvitations, if I say I'm tired
or I need my downtime, they'regonna think I look, you know,
that I'm not trying my best, orI'm making excuses, I'm not
being a team player, you know,I'm not going all out.
There is so much guilt, and youmentioned that word, which is an
important one to flag.
Like who decided that it's agood idea to be switched on
(11:09):
24-7.
SPEAKER_01 (11:11):
Right.
No, early in the morning.
SPEAKER_00 (11:13):
Yeah.
SPEAKER_02 (11:14):
And I think I think in some other cultures,
introversion is respected.
And but in other but in ours, Idon't know that I could say that
it is.
I I just don't think it'sunderstood.
I don't think it's understood.
Yes.
You know, I think even parentsdo it.
(11:34):
Like they get their kids, youknow, they they don't want their
kids, they want their kids to besocial and have friends and be
participatory.
And I think some parents don'thonor children, especially
children, they know what theyneed.
But I think we as parents canfeel like we know what's better
for them and push them when wedon't need to push them.
They know what they need, youknow.
SPEAKER_00 (11:57):
That probably is to do with what we've internalized
ourselves as children and thengrew up with.
And so we think that's the wayit's got to be.
SPEAKER_02 (12:07):
Yeah.
Yeah.
I would remember I I remember inhigh school, everybody went to
the beach that's near us forspring break, and they would go
for a week and they would rentcondos.
And so my sister and I have atwin sister, and we're both
introverts.
And so we went one year and wecame back three days early
(12:30):
because we were just so drained.
And my mother was likeheartbroken, like, why did you
come back?
And you could tell from herreaction, she felt like not that
we were a failure, but somethingmust be wrong with us if we
didn't want to stay.
This is where everyone wants togo and hang out and party and be
(12:50):
with all their friends.
And we just like, no, we don'twant to do that.
And I remember having to explainit to her, and I don't think she
really understood it at thetime.
Um so yeah, I think it's just soimportant to um to listen to our
needs and be okay with them.
SPEAKER_00 (13:11):
And I think because you are so clear and so explicit
about your boundaries, I thinkit gives it's a positive role
modeling for those who work withyou as well.
The younger, the more juniormembers, maybe people who are a
bit less confident, or becausethey are not the business owner,
they think they don't have achoice and they have to attend
(13:32):
all the things.
But to hear you as the businessowner, as the boss saying that I
need my downtime, I think thatgives them permission to feel
the same way.
SPEAKER_02 (13:42):
Yeah.
Yeah, I hope so.
I hope so.
SPEAKER_00 (13:46):
So you've written a book called Breaking Boxes.
What are these boxes in?
Can you tell us more about thisbook?
Why did you write it?
SPEAKER_02 (13:56):
So the boxes are these metaphorical boxes that we
find ourselves in.
So it could be the family oforigin box, you know, being born
into any family system, thereare expectations of you.
There just are.
I mean, it's just inherent.
So whether it's like in myfamily where there was an
expectation for me to be aphysician, maybe there's an
expectation for you to beJewish, you know, I mean, as a
(14:18):
religion.
Or um, you know, I talked to onegentleman, and the expectation
was if you had a son, you namedhim John.
The firstborn son is alwaysnamed John.
Um, every family has hasdifferent expectations and and
um opinions that um are weighedon you, I think, when you're in
that system.
But it could be the gender box,you know, that's a huge one.
(14:42):
Um, and it starts even beforewe're born, you know, parents
getting excited when they findout the gen the sex of their
baby.
And I I think that's that's justsomething that I thought was so
in, so I still don't understandit.
Like the whole gender revealthat that didn't exist with my
children were born, my childrenare in their mid-20s, but it's
(15:04):
like just the fact that we areecstatic over one gender or the
other suggests we are alreadyputting some expectations on
that child, and they're not evenborn yet.
We have no idea what thischild's gonna be like.
Um, so it could be the genderbox, it could be uh every you
(15:27):
know, industry has their ownbox.
You know, I remember um talkingto a girlfriend of mine, and she
had to leave early because shewas going to a dinner party and
she was explaining that she hasa group of friends, and once a
month they pick a differentcountry, and everybody meets at
a house and they they each cookan entree or an item that's
(15:50):
representative of the country ofthe month, and then they bring
wines from that country.
And I was like, Oh, that soundsreally fun.
And I said, Who's hosting thismonth?
And she said, Father John.
And I'm like, you know, FatherJohn, the the the priest at at
Queen of Peace, and she's like,Yes.
And I was like, really?
Like I was like shocked, and Ihad to catch myself because it's
(16:13):
like the only thing I know aboutFather John is his occupation,
but I immediately assumed somany other things, which I have
no idea if they're true or not.
Clearly they're not, because Ijust assumed that priests don't
join wine groups, you know, androtate houses once a month with
a group of group in thecommunity.
(16:35):
So, I mean, there's boxes areeverywhere.
And yeah, not all boxes are bad,and and and some boxes serve us
at certain times in our life.
I mean, boxes are meant toprotect us, keep us safe.
We know what to expect whenwe're in our family of origin
box.
We know the expectations, itthere's a safety there.
Um, but they can become verylimiting um and confining.
(16:59):
And that's what I felt like whenI had this huge pressure to
become a physician.
I, you know, I just felt like Iwas going to explode because I
didn't want to be a physician,but I knew that my standing in
the family would just be verymuch demoted if I didn't pursue
that route.
So they can become um veryconfining for people.
(17:22):
And that's when I think you haveto identify what it is that's
keeping you in the boxes that nolonger serve you.
Identify, you know, there'susually three or four basic
fears, and then really addressthat fear and take baby steps to
make um make it easier for youto exit a box that's no longer
(17:42):
serving.
SPEAKER_00 (17:44):
I imagine it would have taken a lot of courage to
even have those conversationswhen asked, why did you choose
differently, or why did you moveaway from you know that
particular path that your familyof origin has set for you?
How did you respond when whenpeople ask those questions?
SPEAKER_02 (18:08):
Yeah, it was it was probably one of the most
honestly uh difficult decisionsI've ever made in my life
because going from theexpectation of being a physician
and and having the um goodfortune of getting educated at
the top schools to then choose aprofession that only requires a
(18:34):
GED or high school diploma and aweek test online.
Like that was that was just mymy parents couldn't even figure
out why would I be choosingthis.
Um but I knew that's what madethat's what made what made my
heart sing.
And it was it was like choosing,I was finally choosing me.
(19:00):
And so that's why I did it.
And it was very limitliberating, but it was very
difficult because you know Ididn't feel accepted in my
family for a long time.
Um, in fact, I didn't reallyfeel accepted until until I kind
of proved myself in real estate,you know.
(19:21):
Um so that was very difficult.
And and I really tried, I triedso hard to instill in my
children to pursue what theylove.
From the day from day one, Ialways said, do whatever you
what makes your heart sing,because I didn't want them to
get the messaging that I hadreceived.
And I remember one, my onedaughter, she had dreams of
(19:44):
being a dancer, and I and Ifully um helped, I mean,
advocated for that becausethat's what she wanted.
And then I remember I was havingdinner at with my folks and with
Maria too, my daughter, and mydaughter told my folks that and
my mother said, Well, you can'tbe that, you know, that's that's
(20:06):
a hobby.
What are you really gonna be?
And I was so crushed that mydaughter received that same
message that I had received, youknow.
Um, and fortunately, my mydaughter stuck to her guns and
she did major in dance.
Um, but yeah, it's just um, it'sjust I think it ends up being
(20:27):
who are you gonna choose?
You know, when you say no towhen you say yes to something,
you're saying no to somethingelse.
So if I was saying yes to beinga physician, then I'm saying no
to me.
And that's that wasn't atrade-off I was willing to make.
And I think for for a long time,because I I did start pre-med, I
wasn't willing, I wasn't willingto have the courage to do that.
(20:50):
But then it just came to a pointwhere like I just can't keep
living this life where I'm gonnabe pursuing a career that I have
no interest in.
SPEAKER_00 (20:59):
I think that tension, that conflict, it does
take a toll on you mentally,emotionally, at every level.
And we may think, yes, you know,the the easier thing is why
don't I just give it and go withthe flow and just do what they
want me to do, and theneverybody will be happy and they
will get off my back.
But then, you know, at somepoint, as you pointed out, it's
gonna be it comes down tochoosing something else or
(21:23):
someone else over yourself.
And and what do we it becomes akind of self-abandonment,
doesn't it?
A kind of self-betrayal.
Yeah, it feels like that, itfeels like we've compromised.
We knew what was the thing thatwould make our hearts sing, but
we didn't stand up for it, wedidn't stand fiercely for it.
SPEAKER_02 (21:46):
Right.
SPEAKER_00 (21:47):
Right.
SPEAKER_02 (21:48):
And if we're not gonna stick up for ourselves,
how can we expect others to,right?
You know, we have to be able toknow deep within our souls that
we will we will always stick upfor ourselves.
Um, but that's taken me a longtime to get to.
SPEAKER_00 (22:01):
A lot of work.
I don't think anyone gets thereovernight or very easily,
especially when we because we'vewe love our families, we value
what they think.
It's part of our identity, it'spart of that's that feeling of
belonging that you mentioned,right?
When you said making that choicemade you feel demoted, made you
(22:23):
feel that you no longer belongbecause you you're the one
that's deviated.
You've gone down your own path.
And that makes other peoplequestion themselves and their
choices.
Like, why is she doing that?
You know, should I be doingsomething else?
Or it it makes everyone revisetheir position in the family, in
the group.
SPEAKER_02 (22:43):
Yeah.
SPEAKER_00 (22:44):
Like something has changed in here.
Am I supposed to move as well?
Or can I just stay rooted here?
Am I happy with that?
And take and those sorts ofself-reflection, they take time,
but they also shake our sense ofidentity.
And very few people are willingto go down that path and say,
let me think about this.
(23:06):
I I need to give myself room toponder this a little more.
What are the implications?
And how far am I willing to go?
And if I go all the way, whatdoes it mean for my
relationships?
And what am I willing to giveup?
SPEAKER_02 (23:19):
So true.
And I honestly, sadly, I don'tthink I would have made the
pivot had it not been for beinglaid off.
And then I was also um wentthrough a sudden and rather
unexpected divorce at the sametime.
So I think those two events wereso life-changing for me that it
(23:42):
just caused me to startquestioning everything.
And that's but I had that hadthose two events not happened,
I'd probably still be in thehealthcare industry.
SPEAKER_00 (23:51):
Yeah.
Isn't that part of the mysteryof life that that sometimes
these wake-up calls on lookingback seem to be the turning
points?
Yeah.
And something necessary to shakeus out of our yeah.
SPEAKER_02 (24:08):
It it's true, and it's it's made me very uh
resilient because now wheneversomething untoward happens, I
know that it's there's somethinggood gonna be coming from it.
I do I can't see it right now,but I'm confident that there
will be something good fromthis, you know.
I love that perspective.
(24:29):
Because you've already beenthrough that twice.
SPEAKER_00 (24:33):
Yeah, in the abyss, and you came out the other side.
And something better resultedfrom it.
SPEAKER_01 (24:39):
Right.
SPEAKER_00 (24:40):
So a a question about being an introvert as well
as doing sales.
How do you how do you navigatethe sales process?
How does being an introvertactually help you with making
sales?
SPEAKER_02 (24:53):
I yeah, I think it's an asset.
I think that a lot of introvertsare empathic and they listen
because uh, I mean, justextroverts tend to talk more,
introverts tend to listen more.
And sales for for me, it's it'sa relationship, it's not a
transaction.
And so I think introverts arevery good at relationships,
(25:20):
one-on-one, close relationships.
You know, extroverts tend tohave a lot of a lot more friends
and acquaintances, but at a moresuperficial level.
Introverts have a smallernumber, it's just just
generalization, but um, youknow, a smaller number of
friends, but higher qualityfriendships.
Well, in your when you're insales, that's what you need is
(25:41):
these high-qualityrelationships.
That's at least in real estate,that's what um, you know, we we
always say work your sphere,work your network.
And that's, you know, and youand you do that one-on-one.
And so I think a lot of folks,we we have a lot of new agents
come to us, and I think they'realways shocked by tell them,
listen, I'm probably the mostintroverted person you're ever
(26:02):
going to meet.
It doesn't mean mean you're notgonna do well in sales.
Uh, in fact, you could probablythrive in sales.
I think the other thing is isrecognizing that there are so
many different ways to besuccessful in sales.
So you choose the tactics andstrategies that work towards
your personality type.
So, you know, you're not gonnaprobably host, you know, buyer
(26:26):
and seller seminars for theentire community, but you might
you're gonna call your sphereone-on-one and have a
conversation with them, youknow.
So you have to work within whatmakes you feel comfortable.
And I and you can do that.
There's so many ways to createthose relationships, you can
find a handful of ways that suityour attributes the best.
SPEAKER_00 (26:51):
Thank you.
So it's about leading into yourquiet strengths, knowing what
you are better at doing, whatcomes naturally to you, what
you're really good at.
So, in your case, you mentionedone-to-one as opposed to hosting
seminars.
And I think the people on theother end, the the buyers,
potential buyers, they wouldappreciate that attention that's
(27:12):
exclusively for them.
Because it could be intimidatingfor them too, this whole sales
process.
They have a lot of doubts, a lotof questions, they may not want
to ask their questions openly.
And having you all to themselvesfor a few minutes, you know, uh
an hour, being able to ask thosequestions in confidence, I think
that gives them a lot of thatsense of trust.
unknown (27:34):
Yeah.
SPEAKER_00 (27:35):
Which is so important, isn't it, in a
transaction.
SPEAKER_02 (27:38):
Yeah, absolutely.
And I think that um introvertsmay be a little better at um
intuition and perceptions andreading the room and reading how
somebody's feeling, and so thencan respond more um personally
(28:00):
to that person as well.
And I think that will definitelyhelp further the relationship
along and build trust.
SPEAKER_00 (28:07):
So as an introvert and a CEO, how do you manage
those situations that are notnecessarily in your genius zone?
Things that you're you may beless comfortable doing, things
that may take a lot of energyfrom you.
How do you balance that out?
SPEAKER_02 (28:28):
Um, well, I'm all about the who not how philosophy
where you focus on yourstrengths and you hire out your
weaknesses.
Instead of trying to beeverything to everybody, um
identify what your uniqueabilities are, and then hire out
those pieces that you eitheraren't good at or don't like to
(28:49):
do.
Um, because there's somebody outthere who loves to do that and
is good at that.
So that's how I try to managehow how I you know use my
genius, anybody everyone hasgenius, and leverage other
people's as well.
SPEAKER_00 (29:08):
I'm thinking of the listeners who are at the
beginning stages of theirbusiness, who might be thinking,
well, I don't have the budget tohire for my weaknesses at the
moment, so I have to doeverything myself.
How did you manage that at astart?
SPEAKER_02 (29:25):
Um well, at the very beginning, you know, I I
understood, I prioritized, I hadvery little, very low budget.
Um, and the one piece I knewthat I was I could not do myself
because tech like technically Ididn't know the programs, was my
own marketing.
So my very first hire, before Ihad any agents working for me,
(29:50):
was not an assistant, but it wasa marketing um manager.
And they did all of mymarketing.
And so just I think recognizingWhat's the most important piece
that you really need?
You know, usually you can figureout some way.
There's so many.
I have people that barter forthings, barter for services and
(30:11):
things like that.
So there's ways you can overcomethe budget.
You know, we have, I mean,there's so many creative ways.
You know, somebody wants,somebody always wants access to
your audience or to your sphere.
They're willing to pay for that.
So create a newsletter and selladvertising.
Like there's always ways togenerate money to help you with
the pieces that you're not goodat.
(30:31):
So I would just take aninventory of that and um
prioritize what you need tooutsource.
Um, then other, I mean, if youcannot outsource, then I would
absolutely join mastermindgroups.
You can do those online, you cando those in person, and also um
identify some mentors that areare really good at where you're
(30:54):
weak and watch what they do, seewhat they do, reach out to them.
There's always people wanting tohelp you, um, especially people
like you that are further alongin their career.
So, you know, for example, ifyou're a woman, there's woman,
there's the national, I don'tknow what the official name is,
but it's basically a nationalorganization for female, female
(31:15):
founders.
Join that organization.
There's so many women there thatare so ahead of you that want to
help those behind them come up.
So whatever your niche is, findthe group or industry that
caters to that group.
And then you will find mentorsand um people that you can
(31:37):
model.
SPEAKER_00 (31:38):
That is wonderful advice.
What is one final takeaway thatyou want our listeners,
especially the introverts andacquired achievers, to take away
from today's conversation?
SPEAKER_02 (31:50):
Um, gosh, if I could, I wish I embraced my
introversion at a much youngerage.
You know, I was in my mid-40sbefore I embraced it.
And so I would just encourageeverybody to embrace wherever
you are in the spectrum ofintroversion or extroversion,
but embrace it, honor it, um,and and set boundaries to so
(32:14):
that you are operating at yourbest.
SPEAKER_00 (32:18):
And what's the best way for people to connect with
you and find out more?
SPEAKER_02 (32:22):
Um, I'm all over social media.
I'm on all the channels with myname, Betsy Papine, and then my
website where you can um look atmy book, you can look at my
course, there's a free toolkitis my name, BetsyPapine.com.
SPEAKER_00 (32:36):
Beautiful.
We'll make sure to have all thelinks, especially the one to
your book, in the show notes forour listeners.
So thank you so much, BetsyBetsy Papine, for sharing your
time and your wisdom with ustoday.
My pleasure.
Thank you.
If you enjoyed today's episode,be sure to leave a five-star
rating and review to help theQuiet Warrior Podcast reach more
(32:56):
introverts and quiet achieversaround the world.
And for my recommended resourceson how to thrive as an
introvert, make sure you'resubscribed to the Visible
Introvert newsletter atserenaloe.com.au.
See you on the next episode.
I'm so grateful that you're heretoday.
If you found this contentvaluable, please share it on
(33:17):
your social media channels andsubscribe to the show on your
favorite listening platform.
Together we can help moreintroverts thrive.
To receive more upliftingcontent like this, connect with
me on Instagram at SerenalooQuiet Warrior Coach.
Thank you for sharing your timeand your energy with me.
See you on the next episode.
Hi, I'm Serena Do.
If you're used to hearing thatintroverts are shy, anxious,
antisocial, and lack of goodcommunication and leadership
skills, then this podcast is foryou.
You're about to fall in lovewith a calm, introspective, and
profound person that you are.
Discover what's fun, unique, andpowerful about being an
(00:22):
introvert and how to make theelegant transition from quiet
achiever to quiet warrior inyour life and work, anytime you
want, in more ways than youimagined possible.
Welcome.
Hello and welcome to the QuietWarrior Podcast.
My guest today is Betsy Pepine,a best-selling author, speaker,
(00:45):
and serial entrepreneur in realestate.
A brokerage Pepine Reality hasbeen named as an Inc.
5000 fastest growing privatecompany in the USA multiple
times and has earned spots onthe top 50 Florida companies to
watch and Florida Trend BestCompanies to Work for Liz.
Additionally, the Wall StreetJournal has consistently
(01:06):
recognized Betsy's real estateteam as one of the top-producing
real estate companies in theUnited States.
Betsy also owns a title company,real estate school, and property
management brokerage.
Passionate about helping at-riskfamilies with children, Betsy
founded Epine Gives, afoundation that helps families
(01:27):
facing housing insecurity.
Welcome Betsy to the QuietWarrior Podcast.
Oh, thank you so much for havingme.
Betsy, what was it like for yougrowing up?
And were there certainexpectations of what you should
be?
SPEAKER_02 (01:46):
Yes, yes.
I grew up in a family of uh Ihave two sisters that are older.
Um and yes, my father is aphysician and um wanted the best
for us and felt that that wouldbe the best um occupation for
us.
And so there was definitely anexpectation that my sisters and
(02:06):
I follow him in his footstepsand go to medical school and
become a physician like him.
And so we grew up.
Uh, he would just we would tagalong with him and volunteer at
the hospital with his colleaguesand help on his clinical trials.
And um, we were all pre-med incollege, and so there was
definitely a um an expectationthat that was going to be our
(02:29):
path.
And and um they set it up for myparents, you know, set it up for
us so that we could do that ifthat was what we wanted to do.
SPEAKER_00 (02:38):
And what did you decide to do?
SPEAKER_02 (02:41):
Well, I think I was labeled the black sheep of the
family because I decided not topursue that path.
And um that was that created alot of heartache in my family.
Um, in junior year in college, Ilet them know that I was going
to deviate from what my sisterswere doing and get myself out of
(03:03):
the pre-med track and into thebusiness track at my college.
And so then I graduated fromcollege.
I worked for two years, and thenI went back to get my um MBA and
um ironically graduated the sameyear getting my MBA as my sister
did medical school.
And um we all attended hergraduation, not mine, because it
(03:27):
was just it was because it wasthe same day.
And so it was just that's wheremy family um, you know, that's
where my family's heart was.
And so um they becamephysicians, they married
physicians, and then I went, Iactually I spent 10 years in the
pharmaceutical industry, Ithink, to kind of placate that
(03:50):
pressure that I felt to be inhealthcare.
And then through a series oflife events, just kind of took
um stock of my life and said,you know what, this is not
really what I want to be doing.
What, you know, and and I justfelt like it was a sign that I
had got laid off from the jobthat I was in.
I was in a um, I was in acorporate headquarters of a
(04:14):
biotech company and they laidoff the entire commercial
division because our product didnot get FDA approval.
And I just took that as a signthat, hey, this this may not be
your right path.
I wasn't happy in the industry.
And that's when I pivoted 20years ago into real estate.
SPEAKER_00 (04:32):
And it's intriguing because you've from an early age
noticed that you were drawn moretowards the business side of
things, building things up.
How do things work?
Yeah, how do companies work?
What is it aboutentrepreneurship and the
business path and real estatethat you love?
SPEAKER_02 (04:51):
I just have always, I mean, since I was little, I
always was intrigued that bebeing able to create value that
somebody would exchangehard-earned money for.
That was just like it set me ona high.
I just remember even when I wasdoing yard work for my
(05:12):
neighbors, when I was, you know,that's how I earned my money is
do you doing yard work, justcreating a service that they
felt was valuable enough.
And that's how it started.
And then in the fourth grade, Iconvinced the teacher to start
like, let us make these fuzzypencils.
And we sold fuzzy pencils to theentire elementary school.
And then we took our class to umBush Gardens, which is a theme
(05:34):
park in Florida, with theproceeds that we sold.
Like I've always just beenfascinated about creating value.
Um and that just that just keepsme afloat, you know, that really
gets me going.
And so anywhere that I see thesegaps where there's there's a gap
in either a product or aservice, and and I could think
(05:56):
of a way to fill that gap, itwas it's just, you know, it's
like a natural high for me.
SPEAKER_00 (06:03):
It's so interesting when we look back and start
connecting the dots to see thateven from an early age there
were signs and there wassomething pointing you in a
certain direction.
SPEAKER_02 (06:12):
Yeah.
SPEAKER_01 (06:13):
So I'm also curious to know in terms of the
introversion, extroversionspectrum, where do you sit?
SPEAKER_02 (06:24):
So when I was in business school, they had us
take the Myers Brig, which I hadnever done before.
And um I was ISTJ.
And I'm like, no, and I thoughtat the time that introversion
was a bad thing, and it wasreally upsetting to me when I
(06:44):
did that.
So I asked the professor if Icould take it again.
I took the test again, and I wasstill ISTJ.
Um, and that was when I was 23or 24, and it wasn't until about
10 years ago when I read thebook Quiet by Susan Kane did I
(07:09):
change my views on introversionand extroversion.
I really came to understand itso much better and embraced it,
and it was so liberating toaccept it and not feel like I
was I was less than.
I think you know in Americaculture, in American culture,
(07:30):
and I don't know where it how itis in Australia, but I think I
was reading where two-thirds tothree-fourths of people are
extroverts.
And I always assumed, well, thatmeans that that's that's the
better, you know, that I kind ofequated um a hierarchy to that.
Um, but anyway, reading thatbook, and then that caused me to
(07:52):
read other things aboutintroversion and extroversion
and really understanding that itjust means from where do you
derive your energy?
And that is absolutely handsdown, I derive my energy from
within.
I do not derive energy fromother people.
Um, and so when it when it wasframed like that, it it made a
lot more sense to me.
Um, because I never can not thatit's not that this is bad
(08:16):
either, but I I think in thepast I would consider, I would
used to think of that term asbeing almost like a wallflower,
where somebody's who's very,very passive, doesn't can't
speak their, can't defendthemselves, can't speak their
opinions.
You know, that's kind of what Iviewed as introversion.
(08:37):
And I never thought that wasconsistent with who I thought I
was.
Um and I think that introvertsare definitely misunderstood a
lot in our in our society.
Um and they're also, you know,even in my in my profession in
real estate, there are there'sstill this um these groups where
(09:01):
they they try to convince youthat you don't need your
downtime, you know, that theythey don't they don't honor
that.
They think that that's you know,I go to these meetings and the
meetings will, you know, thesethese meetings, these national
meetings, and they'll they'llstart at 8 a.m.
They'll go to 5 p.m.
Then there's an evening dinner,and then there's evening
entertainment.
And and it's I can't I used todo everything.
(09:23):
I used because I used to feelguilty if I didn't do and
participate in all theactivities.
And then when I became liberatedand honored what I needed, now
it's like, no, I'm not, I'm I'mbreaking for lunch, I don't do
the group lunch.
I don't, I for me, I know my mylimits, I don't do evening
activities because I know that Ican't, I just I I get so
(09:45):
drained.
And so now I put very strictboundaries on what I know that I
can um comfortably participatein and still feel energized.
And I'm not shy about tellingpeople no, because I used to
have to feel like oh, I've gotto make an excuse, like, oh, I'm
going out to dinner with afriend, I can't make it tonight,
(10:05):
you know.
No, I'm I'm going to my roombecause I need downtime.
And and I will tell people thatnow, whereas years ago I would
never admit that to people.
So that's kind of how I am anintrovert, and now I'm a proud
introvert.
SPEAKER_01 (10:20):
Um yeah.
SPEAKER_00 (10:24):
That is going to be a huge relief for anyone
listening who is in a similarspace of an industry where they
have to be talking to people allthe time, making those sales
calls, you know, things that areoutward-facing, which are
necessary activities for thebusiness and for their own
career.
And then feeling, oh, if I don'tgo for this and if I don't go
(10:45):
for that, if I turn down theseinvitations, if I say I'm tired
or I need my downtime, they'regonna think I look, you know,
that I'm not trying my best, orI'm making excuses, I'm not
being a team player, you know,I'm not going all out.
There is so much guilt, and youmentioned that word, which is an
important one to flag.
Like who decided that it's agood idea to be switched on
(11:09):
24-7.
SPEAKER_01 (11:11):
Right.
No, early in the morning.
SPEAKER_00 (11:13):
Yeah.
SPEAKER_02 (11:14):
And I think I think in some other cultures,
introversion is respected.
And but in other but in ours, Idon't know that I could say that
it is.
I I just don't think it'sunderstood.
I don't think it's understood.
Yes.
You know, I think even parentsdo it.
(11:34):
Like they get their kids, youknow, they they don't want their
kids, they want their kids to besocial and have friends and be
participatory.
And I think some parents don'thonor children, especially
children, they know what theyneed.
But I think we as parents canfeel like we know what's better
for them and push them when wedon't need to push them.
They know what they need, youknow.
SPEAKER_00 (11:57):
That probably is to do with what we've internalized
ourselves as children and thengrew up with.
And so we think that's the wayit's got to be.
SPEAKER_02 (12:07):
Yeah.
Yeah.
I would remember I I remember inhigh school, everybody went to
the beach that's near us forspring break, and they would go
for a week and they would rentcondos.
And so my sister and I have atwin sister, and we're both
introverts.
And so we went one year and wecame back three days early
(12:30):
because we were just so drained.
And my mother was likeheartbroken, like, why did you
come back?
And you could tell from herreaction, she felt like not that
we were a failure, but somethingmust be wrong with us if we
didn't want to stay.
This is where everyone wants togo and hang out and party and be
(12:50):
with all their friends.
And we just like, no, we don'twant to do that.
And I remember having to explainit to her, and I don't think she
really understood it at thetime.
Um so yeah, I think it's just soimportant to um to listen to our
needs and be okay with them.
SPEAKER_00 (13:11):
And I think because you are so clear and so explicit
about your boundaries, I thinkit gives it's a positive role
modeling for those who work withyou as well.
The younger, the more juniormembers, maybe people who are a
bit less confident, or becausethey are not the business owner,
they think they don't have achoice and they have to attend
(13:32):
all the things.
But to hear you as the businessowner, as the boss saying that I
need my downtime, I think thatgives them permission to feel
the same way.
SPEAKER_02 (13:42):
Yeah.
Yeah, I hope so.
I hope so.
SPEAKER_00 (13:46):
So you've written a book called Breaking Boxes.
What are these boxes in?
Can you tell us more about thisbook?
Why did you write it?
SPEAKER_02 (13:56):
So the boxes are these metaphorical boxes that we
find ourselves in.
So it could be the family oforigin box, you know, being born
into any family system, thereare expectations of you.
There just are.
I mean, it's just inherent.
So whether it's like in myfamily where there was an
expectation for me to be aphysician, maybe there's an
expectation for you to beJewish, you know, I mean, as a
(14:18):
religion.
Or um, you know, I talked to onegentleman, and the expectation
was if you had a son, you namedhim John.
The firstborn son is alwaysnamed John.
Um, every family has hasdifferent expectations and and
um opinions that um are weighedon you, I think, when you're in
that system.
But it could be the gender box,you know, that's a huge one.
(14:42):
Um, and it starts even beforewe're born, you know, parents
getting excited when they findout the gen the sex of their
baby.
And I I think that's that's justsomething that I thought was so
in, so I still don't understandit.
Like the whole gender revealthat that didn't exist with my
children were born, my childrenare in their mid-20s, but it's
(15:04):
like just the fact that we areecstatic over one gender or the
other suggests we are alreadyputting some expectations on
that child, and they're not evenborn yet.
We have no idea what thischild's gonna be like.
Um, so it could be the genderbox, it could be uh every you
(15:27):
know, industry has their ownbox.
You know, I remember um talkingto a girlfriend of mine, and she
had to leave early because shewas going to a dinner party and
she was explaining that she hasa group of friends, and once a
month they pick a differentcountry, and everybody meets at
a house and they they each cookan entree or an item that's
(15:50):
representative of the country ofthe month, and then they bring
wines from that country.
And I was like, Oh, that soundsreally fun.
And I said, Who's hosting thismonth?
And she said, Father John.
And I'm like, you know, FatherJohn, the the the priest at at
Queen of Peace, and she's like,Yes.
And I was like, really?
Like I was like shocked, and Ihad to catch myself because it's
(16:13):
like the only thing I know aboutFather John is his occupation,
but I immediately assumed somany other things, which I have
no idea if they're true or not.
Clearly they're not, because Ijust assumed that priests don't
join wine groups, you know, androtate houses once a month with
a group of group in thecommunity.
(16:35):
So, I mean, there's boxes areeverywhere.
And yeah, not all boxes are bad,and and and some boxes serve us
at certain times in our life.
I mean, boxes are meant toprotect us, keep us safe.
We know what to expect whenwe're in our family of origin
box.
We know the expectations, itthere's a safety there.
Um, but they can become verylimiting um and confining.
(16:59):
And that's what I felt like whenI had this huge pressure to
become a physician.
I, you know, I just felt like Iwas going to explode because I
didn't want to be a physician,but I knew that my standing in
the family would just be verymuch demoted if I didn't pursue
that route.
So they can become um veryconfining for people.
(17:22):
And that's when I think you haveto identify what it is that's
keeping you in the boxes that nolonger serve you.
Identify, you know, there'susually three or four basic
fears, and then really addressthat fear and take baby steps to
make um make it easier for youto exit a box that's no longer
(17:42):
serving.
SPEAKER_00 (17:44):
I imagine it would have taken a lot of courage to
even have those conversationswhen asked, why did you choose
differently, or why did you moveaway from you know that
particular path that your familyof origin has set for you?
How did you respond when whenpeople ask those questions?
SPEAKER_02 (18:08):
Yeah, it was it was probably one of the most
honestly uh difficult decisionsI've ever made in my life
because going from theexpectation of being a physician
and and having the um goodfortune of getting educated at
the top schools to then choose aprofession that only requires a
(18:34):
GED or high school diploma and aweek test online.
Like that was that was just mymy parents couldn't even figure
out why would I be choosingthis.
Um but I knew that's what madethat's what made what made my
heart sing.
And it was it was like choosing,I was finally choosing me.
(19:00):
And so that's why I did it.
And it was very limitliberating, but it was very
difficult because you know Ididn't feel accepted in my
family for a long time.
Um, in fact, I didn't reallyfeel accepted until until I kind
of proved myself in real estate,you know.
(19:21):
Um so that was very difficult.
And and I really tried, I triedso hard to instill in my
children to pursue what theylove.
From the day from day one, Ialways said, do whatever you
what makes your heart sing,because I didn't want them to
get the messaging that I hadreceived.
And I remember one, my onedaughter, she had dreams of
(19:44):
being a dancer, and I and Ifully um helped, I mean,
advocated for that becausethat's what she wanted.
And then I remember I was havingdinner at with my folks and with
Maria too, my daughter, and mydaughter told my folks that and
my mother said, Well, you can'tbe that, you know, that's that's
(20:06):
a hobby.
What are you really gonna be?
And I was so crushed that mydaughter received that same
message that I had received, youknow.
Um, and fortunately, my mydaughter stuck to her guns and
she did major in dance.
Um, but yeah, it's just um, it'sjust I think it ends up being
(20:27):
who are you gonna choose?
You know, when you say no towhen you say yes to something,
you're saying no to somethingelse.
So if I was saying yes to beinga physician, then I'm saying no
to me.
And that's that wasn't atrade-off I was willing to make.
And I think for for a long time,because I I did start pre-med, I
wasn't willing, I wasn't willingto have the courage to do that.
(20:50):
But then it just came to a pointwhere like I just can't keep
living this life where I'm gonnabe pursuing a career that I have
no interest in.
SPEAKER_00 (20:59):
I think that tension, that conflict, it does
take a toll on you mentally,emotionally, at every level.
And we may think, yes, you know,the the easier thing is why
don't I just give it and go withthe flow and just do what they
want me to do, and theneverybody will be happy and they
will get off my back.
But then, you know, at somepoint, as you pointed out, it's
gonna be it comes down tochoosing something else or
(21:23):
someone else over yourself.
And and what do we it becomes akind of self-abandonment,
doesn't it?
A kind of self-betrayal.
Yeah, it feels like that, itfeels like we've compromised.
We knew what was the thing thatwould make our hearts sing, but
we didn't stand up for it, wedidn't stand fiercely for it.
SPEAKER_02 (21:46):
Right.
SPEAKER_00 (21:47):
Right.
SPEAKER_02 (21:48):
And if we're not gonna stick up for ourselves,
how can we expect others to,right?
You know, we have to be able toknow deep within our souls that
we will we will always stick upfor ourselves.
Um, but that's taken me a longtime to get to.
SPEAKER_00 (22:01):
A lot of work.
I don't think anyone gets thereovernight or very easily,
especially when we because we'vewe love our families, we value
what they think.
It's part of our identity, it'spart of that's that feeling of
belonging that you mentioned,right?
When you said making that choicemade you feel demoted, made you
(22:23):
feel that you no longer belongbecause you you're the one
that's deviated.
You've gone down your own path.
And that makes other peoplequestion themselves and their
choices.
Like, why is she doing that?
You know, should I be doingsomething else?
Or it it makes everyone revisetheir position in the family, in
the group.
SPEAKER_02 (22:43):
Yeah.
SPEAKER_00 (22:44):
Like something has changed in here.
Am I supposed to move as well?
Or can I just stay rooted here?
Am I happy with that?
And take and those sorts ofself-reflection, they take time,
but they also shake our sense ofidentity.
And very few people are willingto go down that path and say,
let me think about this.
(23:06):
I I need to give myself room toponder this a little more.
What are the implications?
And how far am I willing to go?
And if I go all the way, whatdoes it mean for my
relationships?
And what am I willing to giveup?
SPEAKER_02 (23:19):
So true.
And I honestly, sadly, I don'tthink I would have made the
pivot had it not been for beinglaid off.
And then I was also um wentthrough a sudden and rather
unexpected divorce at the sametime.
So I think those two events wereso life-changing for me that it
(23:42):
just caused me to startquestioning everything.
And that's but I had that hadthose two events not happened,
I'd probably still be in thehealthcare industry.
SPEAKER_00 (23:51):
Yeah.
Isn't that part of the mysteryof life that that sometimes
these wake-up calls on lookingback seem to be the turning
points?
Yeah.
And something necessary to shakeus out of our yeah.
SPEAKER_02 (24:08):
It it's true, and it's it's made me very uh
resilient because now wheneversomething untoward happens, I
know that it's there's somethinggood gonna be coming from it.
I do I can't see it right now,but I'm confident that there
will be something good fromthis, you know.
I love that perspective.
(24:29):
Because you've already beenthrough that twice.
SPEAKER_00 (24:33):
Yeah, in the abyss, and you came out the other side.
And something better resultedfrom it.
SPEAKER_01 (24:39):
Right.
SPEAKER_00 (24:40):
So a a question about being an introvert as well
as doing sales.
How do you how do you navigatethe sales process?
How does being an introvertactually help you with making
sales?
SPEAKER_02 (24:53):
I yeah, I think it's an asset.
I think that a lot of introvertsare empathic and they listen
because uh, I mean, justextroverts tend to talk more,
introverts tend to listen more.
And sales for for me, it's it'sa relationship, it's not a
transaction.
And so I think introverts arevery good at relationships,
(25:20):
one-on-one, close relationships.
You know, extroverts tend tohave a lot of a lot more friends
and acquaintances, but at a moresuperficial level.
Introverts have a smallernumber, it's just just
generalization, but um, youknow, a smaller number of
friends, but higher qualityfriendships.
Well, in your when you're insales, that's what you need is
(25:41):
these high-qualityrelationships.
That's at least in real estate,that's what um, you know, we we
always say work your sphere,work your network.
And that's, you know, and youand you do that one-on-one.
And so I think a lot of folks,we we have a lot of new agents
come to us, and I think they'realways shocked by tell them,
listen, I'm probably the mostintroverted person you're ever
(26:02):
going to meet.
It doesn't mean mean you're notgonna do well in sales.
Uh, in fact, you could probablythrive in sales.
I think the other thing is isrecognizing that there are so
many different ways to besuccessful in sales.
So you choose the tactics andstrategies that work towards
your personality type.
So, you know, you're not gonnaprobably host, you know, buyer
(26:26):
and seller seminars for theentire community, but you might
you're gonna call your sphereone-on-one and have a
conversation with them, youknow.
So you have to work within whatmakes you feel comfortable.
And I and you can do that.
There's so many ways to createthose relationships, you can
find a handful of ways that suityour attributes the best.
SPEAKER_00 (26:51):
Thank you.
So it's about leading into yourquiet strengths, knowing what
you are better at doing, whatcomes naturally to you, what
you're really good at.
So, in your case, you mentionedone-to-one as opposed to hosting
seminars.
And I think the people on theother end, the the buyers,
potential buyers, they wouldappreciate that attention that's
(27:12):
exclusively for them.
Because it could be intimidatingfor them too, this whole sales
process.
They have a lot of doubts, a lotof questions, they may not want
to ask their questions openly.
And having you all to themselvesfor a few minutes, you know, uh
an hour, being able to ask thosequestions in confidence, I think
that gives them a lot of thatsense of trust.
unknown (27:34):
Yeah.
SPEAKER_00 (27:35):
Which is so important, isn't it, in a
transaction.
SPEAKER_02 (27:38):
Yeah, absolutely.
And I think that um introvertsmay be a little better at um
intuition and perceptions andreading the room and reading how
somebody's feeling, and so thencan respond more um personally
(28:00):
to that person as well.
And I think that will definitelyhelp further the relationship
along and build trust.
SPEAKER_00 (28:07):
So as an introvert and a CEO, how do you manage
those situations that are notnecessarily in your genius zone?
Things that you're you may beless comfortable doing, things
that may take a lot of energyfrom you.
How do you balance that out?
SPEAKER_02 (28:28):
Um, well, I'm all about the who not how philosophy
where you focus on yourstrengths and you hire out your
weaknesses.
Instead of trying to beeverything to everybody, um
identify what your uniqueabilities are, and then hire out
those pieces that you eitheraren't good at or don't like to
(28:49):
do.
Um, because there's somebody outthere who loves to do that and
is good at that.
So that's how I try to managehow how I you know use my
genius, anybody everyone hasgenius, and leverage other
people's as well.
SPEAKER_00 (29:08):
I'm thinking of the listeners who are at the
beginning stages of theirbusiness, who might be thinking,
well, I don't have the budget tohire for my weaknesses at the
moment, so I have to doeverything myself.
How did you manage that at astart?
SPEAKER_02 (29:25):
Um well, at the very beginning, you know, I I
understood, I prioritized, I hadvery little, very low budget.
Um, and the one piece I knewthat I was I could not do myself
because tech like technically Ididn't know the programs, was my
own marketing.
So my very first hire, before Ihad any agents working for me,
(29:50):
was not an assistant, but it wasa marketing um manager.
And they did all of mymarketing.
And so just I think recognizingWhat's the most important piece
that you really need?
You know, usually you can figureout some way.
There's so many.
I have people that barter forthings, barter for services and
(30:11):
things like that.
So there's ways you can overcomethe budget.
You know, we have, I mean,there's so many creative ways.
You know, somebody wants,somebody always wants access to
your audience or to your sphere.
They're willing to pay for that.
So create a newsletter and selladvertising.
Like there's always ways togenerate money to help you with
the pieces that you're not goodat.
(30:31):
So I would just take aninventory of that and um
prioritize what you need tooutsource.
Um, then other, I mean, if youcannot outsource, then I would
absolutely join mastermindgroups.
You can do those online, you cando those in person, and also um
identify some mentors that areare really good at where you're
(30:54):
weak and watch what they do, seewhat they do, reach out to them.
There's always people wanting tohelp you, um, especially people
like you that are further alongin their career.
So, you know, for example, ifyou're a woman, there's woman,
there's the national, I don'tknow what the official name is,
but it's basically a nationalorganization for female, female
(31:15):
founders.
Join that organization.
There's so many women there thatare so ahead of you that want to
help those behind them come up.
So whatever your niche is, findthe group or industry that
caters to that group.
And then you will find mentorsand um people that you can
(31:37):
model.
SPEAKER_00 (31:38):
That is wonderful advice.
What is one final takeaway thatyou want our listeners,
especially the introverts andacquired achievers, to take away
from today's conversation?
SPEAKER_02 (31:50):
Um, gosh, if I could, I wish I embraced my
introversion at a much youngerage.
You know, I was in my mid-40sbefore I embraced it.
And so I would just encourageeverybody to embrace wherever
you are in the spectrum ofintroversion or extroversion,
but embrace it, honor it, um,and and set boundaries to so
(32:14):
that you are operating at yourbest.
SPEAKER_00 (32:18):
And what's the best way for people to connect with
you and find out more?
SPEAKER_02 (32:22):
Um, I'm all over social media.
I'm on all the channels with myname, Betsy Papine, and then my
website where you can um look atmy book, you can look at my
course, there's a free toolkitis my name, BetsyPapine.com.
SPEAKER_00 (32:36):
Beautiful.
We'll make sure to have all thelinks, especially the one to
your book, in the show notes forour listeners.
So thank you so much, BetsyBetsy Papine, for sharing your
time and your wisdom with ustoday.
My pleasure.
Thank you.
If you enjoyed today's episode,be sure to leave a five-star
rating and review to help theQuiet Warrior Podcast reach more
(32:56):
introverts and quiet achieversaround the world.
And for my recommended resourceson how to thrive as an
introvert, make sure you'resubscribed to the Visible
Introvert newsletter atserenaloe.com.au.
See you on the next episode.
I'm so grateful that you're heretoday.
If you found this contentvaluable, please share it on
(33:17):
your social media channels andsubscribe to the show on your
favorite listening platform.
Together we can help moreintroverts thrive.
To receive more upliftingcontent like this, connect with
me on Instagram at SerenalooQuiet Warrior Coach.
Thank you for sharing your timeand your energy with me.
See you on the next episode.
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